Somerset Damansara Utama Petaling Jaya Reviews

Response from Property: Dear Cloe88,Greetings from Somerset Damansara Uptown Petaling Jaya!Thank you for taking the time to share your recent experience with us. We're glad to hear that you enjoyed the spaciousness of our Premier Room and appreciated the friendly and helpful service from our team.We value your feedback regarding the additional amenities needed for the third guest, and we’ll look into how we can better anticipate and prepare for such requests in advance. Your comments about breakfast variety at Lafayette have also been noted and will be shared with our F&B team for future improvement.We're happy you found the free parking at Level 3 convenient, and we agree—it’s always a good idea to check with our team for parking guidance to make the experience smoother.We truly appreciate your feedback and hope to welcome you back for an even better stay in the future.Warm regards,Wilson LowResidence Manager

Response from Property: Dear 육식이러버,Greetings from Somerset Damansara Uptown Petaling Jaya!Thank you so much for your kind words! We're glad you enjoyed your stay and appreciated the convenient location next to Starling Mall. It's great to hear you made the most of the nearby food options too. We look forward to welcoming you back again soon!Warm regards,Wilson LowResidence Manager

Response from Property: Dear MINT28,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and convenient location added to your positive experience. We strive to provide the best possible service to all our guests, and it's rewarding to know that we were able to meet your expectations.Thank you and regards,Jacky ShangOperations Manager

Response from Property: Dear Phearum Phourng,Thank you for your kind words! We're delighted that you find our place spacious and love the view. We hope you have a wonderful time during your stay with us!Regards, Wilson Low| Residence Manager

Response from Property: Dear Shing YiI am truly pleased to hear that we met your expectations in terms of our service and hospitality.Thank you for your excellent feedback on our large rooms.We look forward to welcoming you back for another flawless experience.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya

Response from Property: Dear LOVeTrave,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Looking forward to hosting you again.Regards,Wilson Low, Residence Manager

Response from Property: Dear Jojunior,Greetings from Somerset Damansara Uptown Petaling Jaya!Thank you for taking the time to share your feedback with us. We’re glad to know that our location was convenient for your business trip and that you enjoyed having many dining options nearby. We’re sorry to hear that our breakfast did not meet your expectations. Your comments are very valuable to us, and we’ll review this with our team to see how we can make improvements. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Wilson LowResidence Manager

Response from Property: Dear Vivien,Greetings from Somerset Damansara Uptown Petaling Jaya!Thank you so much for your kind words and for choosing Somerset as your go-to hotel in KL! We're thrilled to hear that you always have a great experience with us and that our central location, surrounded by dining, massages, and the nearby mall, adds to your stay.Your continued support means a lot to us, and we look forward to welcoming you back for many more enjoyable visits!Warm regards,Wilson LowResidence Manager

Response from Property: Greetings from Somerset Damansara Uptown Petaling Jaya.It was a great pleasure having you stay at Somerset Damansara Uptown Petaling Jaya. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.Once again thank you for your time and valuable feedback. Should travel bring you back to Petaling Jaya, please do not hesitate to contact us and we will be delighted to assist you with your travel arrangement.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya

Response from Property: Dear Tony,Greetings from Somerset Damansara Uptown Petaling Jaya!Thank you for sharing your feedback with us. We’re sorry to hear that you felt the room quality and facilities did not fully match the price. We strive to provide both comfort and value for all our guests, and your comments will help us review where improvements can be made. We appreciate your input and hope we’ll have the opportunity to welcome you back with a better experience in the future.Warm regards,Wilson Low Residence Manager

Response from Property: Dear labyulabyu,Thank you for your kind words! We're delighted to hear that you appreciated our convenient location next to the mall and the variety of dining options nearby. It’s always wonderful to know our guests enjoy the accessibility and amenities in the area. We look forward to welcoming you back for another great stay! Warm regards, Wilson Low Residence Manager

Response from Property: Dear GuestThank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay with us.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience. We will share the compliment with the team for continuous improvements.We look forward to welcoming you back for another seamless experience soon!Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya

Response from Property: Dear Suliman,Thank you for your kind words! We're delighted to hear that you appreciated our convenient location and the variety of dining options nearby. It’s always wonderful to know our guests enjoy the accessibility and amenities in the area. We look forward to welcoming you back for another great stay! Warm regards, Wilson Low Residence Manager

Response from Property: Dear Buzz BeeThank you for taking the time to provide us with a review of your recent stay at Somerset Damansara Uptown Petaling Jaya.My team and I are gratified to receive your positive comments in regard to the overall experience of your apartment.We look forward to another opportunity of welcoming you back for a flawless stay in the near future.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya