Grand Hyatt Tampa Bay offers all the amenities and services of a four diamond hotel for the corporate traveler, as well as resort-like luxury in a 35-acre wildlife preserve directly on the shores of Tampa Bay. Conveniently located to Westshore's business district, International Plaza Mall and gulf beaches, five minutes to Tampa International Airport, and eight miles from Downtown Tampa business district.
Mmm_cq2023.08.27
I must share this experience with everyone, be vigilant! ⚠️
Brand is considered top-notch in Hyatt, but the service we receive has never been worse!
1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey;
2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out;
3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper);
4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary;
5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything;
6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful;
7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt;
🤔️ At that time, I was annoyed. Hyatt deceits too much! ! !
If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions.
On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑
Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!)
In the follow-up, I chatted with my friends and said that Hyatt is like this!
So, lesson learned!
Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎
Daily Mandatory Charge includes: Destination Charge with premium guest internet access; daily $25 food and beverage credit for use in all hotel outlets (excluding room service); 1 hour bicycle rental for 2. Mandatory Charge also includes a Tourism Marketing District Assessment.
Nestled in the heart of Downtown Tampa, Embassy Suites Tampa Downtown Convention Center welcomes you to a newly renovated, vibrant, and contemporary guest experience.
Connected via sky-bridge to the Tampa Convention Center, our all-suite hotel is within easy walking distance to attractions such as the Florida Aquarium, Sparkman Wharf (formerly Channelside Bay Plaza), and the Tampa Riverwalk. Cheer on your favorite sports team at the Amalie Arena (located only one block away), Raymond James Stadium, and Tropicana Field. Marina activities are only steps away including the scenic Pirate Water Taxi, Tampa Bay Water Bike Company, and eBOATS TAMPA. Cruise out of the Port of Tampa, or spend family time at Busch Gardens, ZooTampa at Lowry Park, the Tampa History Center, or the Tampa Museum of Art.
Tampa Meetings and Events as well as Weddings are just a part of the many services we offer our guests. Our hotel is directly connected to the Tampa Convention Center with our sky bridge. If you are hosting a smaller meeting, why not book it yourself with Hilton's e-Events. You can book up to 25 suites, meeting space, and private boardrooms right from your home or office. Food and beverage, audio/visual, and other meeting needs can also be booked through this channel.
Enjoy an elevated dining experience with our new restaurant concept, TASTE. At TASTE, you will enjoy unique drinks derived from our curated cocktail program. We are serious about sourcing the most natural, humanely raised proteins and focus on simple preparations letting the freshness and vibrant flavors of the region’s ingredients shine through. Our preparations are clean, straightforward forward, and true to the heart of Tampa Bay.
GGuest User2020.07.27
I always enjoy my stays at the Embassy Suites! The room was remarkably clean, everything worked properly, the comfort level was great & this location was close to the majority of places I wanted to visit. The only small downside was that the amenities that I enjoy the most were unavailable due to the pandemic; namely, the Breakfast & Cocktail Hour. Overall, I’d still say it was a great stay!
Daily Mandatory Charge includes: Destination Charge with premium guest internet access; daily $30 food and beverage credit for use in all hotel outlets (excluding room service); 1-hour bicycle rental for 2. Mandatory Charge also includes a Tourism Marketing District Assessment.
Experience superior service and refinement at Hilton Tampa Downtown. The upscale 520-guestroom hotel boasts a contemporary design and sophisticated amenities, including 211 Restaurant and Lounge, serving modern American cuisine, a 24/7 fitness center, an outdoor rooftop pool, and more than 30,000 square feet of flexible event space. The distinctive hotel, located in the city center, is steps from the famous Tampa Riverwalk, Amelia Arena, and Tampa Convention Center.
GGuest User2019.12.27
The hotel location can also be next to a small river and then downtown. Although it is the city center but there is nothing to eat and no shopping malls, but the hotel is nice. It is convenient to visit the aquarium and busch garden if you want to shop or recommend Hotels near the airport have parking and takeaway can be delivered upstairs
103 reviews
3.9/5
Price from
€270
per night
Check Availability
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Everything. Right where you need it.
Very Good
100 reviews
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