Sheraton Grand Chennai Resort & Spa Reviews

Over crowded on weekends, waiting 30 min for breakfast. Even the food quality affected due to the crowd . Felt a burnt flavour eating bread, when I looked back it was burnt. No one taking care of the food kept outside in the waiting hall for breakfast.

Had a good weekend at Sheraton Grand mahabalipuram. Loved the huge garden facing the beach. The pool size is decent. Had Buffet Breakfast and Dinner at the restaurant, which had a good spread of Vegetarian items.

Mahabz resort at its best. Great room, great view, great food.

Good food, great stay. Reliable quality. We thoroughly enjoyed.

Very pleasant and luxurious experience

Great Staff, Fabulous property and absolutely luxurious rooms

very good place

The bed is old and the shower is broken

The sea is clear and the breakfast is good

The Sheraton Grand was truly a memorable experience with me and my parents, we were staying 1 night in the Sea View Suite. And the view was absolutely spectacular. There was a wedding happening outside so lighting and decor was added to the beach. Speaking of the beach, it had an amazing ocean and it was very clean, quiet, and super to use. Mentioning the pool it was very clean and warm, the lighting In the night made it look super lux.

We stayed for 3 nights during Diwali holidays at this beautiful resort overlooking the sea. Close to Mahabalipuram on ECR road, this 5 star property is at a strategic location around 1 hr from Chennai and 2 hrs from Puducherry. We stayed in a sea view room which had breathtaking views of the ocean. Good buffet spread in the main restaurant and a-la-carte options at C Salt next to the beach. There was lot of fun activities at beach side in the afternoon with snacks and tea. Overall a great place to spend a short vacation with your family.

Had great time at the Sheraton Great hospitality and help provided by Nukulu & Jessica They gelled up with the kid and helped us having a good time They were courteous and patient with our requests, they kept checking on us if we are having a great time or not. Good job by Nukulu & Jessica.

Lack of attention to detail is very evident at check in and within the room. Food was generally good. Service is good. The staff were great, I stayed for 3 days, but they were visibly frustrated with the crowd on Sunday as there was an event happening aswell within the resort. Maintanence of the rooms and resort was very good. I can’t say it was excellent overall but very close to it. I would say it is one of the best international/name brand resort in the area. Jagdish at C salt restaurant was great and very warm towards us. Tabrej from room dining was great. Bipin Varghese and Manish at concierge was phenomenal the entire stay. Susil was also particularly good and assisted us and took good care of us from check in till check out. Some inconvenience which I didn’t expect at a 5 star resort- Squeaky ceiling fan ruined my sleep in the first night, but it was quickly rectified the next day after i mentioned it to them. Bathroom trashcan in both my rooms were filthy dirty. Dirty sheets. Waited long time for my utensils and table cloth to be kept at breakfast restaurant on 2 days. The breakfast restaurant staff were a little slow at a few areas, but it was generally a pleasant experience.

Susil was very helpful and Bibin too. ManishDeep solves all your needs. Susil helps us anytime and every needs. Overall the stay was at ease and at highest luxury. Cleanliness is maintained very well. Best beach resort to stay for all age group. Children to senior citizens