Centre Point Prime Hotel Pattaya

Centre Point Prime Hotel Pattaya Reviews

Centre Point Prime Hotel Pattaya

275 Moo 6, Sukhumvit Road Naklua, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandSee Hotel Details
Centre Point Prime Hotel Pattaya
Centre Point Prime Hotel PattayaCentre Point Prime Hotel PattayaCentre Point Prime Hotel Pattaya
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1 night

Guest Reviews

8.7/10
Very Good
1401 review
Verified reviews
Location8.2
Amenities8.8
Service8.9
Cleanliness8.9
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All reviews(1401)
Positive reviews(1346)
Reviews with photos/video(554)
Perfect for kids(289)
Great swimming pool(145)
Delicious breakfast(113)
Has facilities for children(56)
Elevator was OK(51)
Offers pick-up/drop-offs(50)
Nice sea view(26)
Negative reviews(55)
Wisanupong
Grand Deluxe King Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 31, 2025
One of our favorite hotel in Pattaya. Our kids really enjoyed THE WAVE. Room is spacious and clean.
Jittrapan
Deluxe King Room
Stayed in Jun 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Jul 19, 2025
The pool was clean, not crowded on the day I visited, and the staff provided good service.
Liran
Connecting Family Room
Stayed in May 2025
Family
14 review
3.0/10
Posted on Jul 3, 2025
Very disappointing – the service ruined our vacation Our experience at this hotel was extremely disappointing. The staff provided some of the worst service we’ve ever encountered. They showed no willingness to assist or even listen to our requests, no matter how politely we approached them. We asked for an extra blanket for our baby because the one provided was too small — they demanded an additional 300 THB, which felt unreasonable and inflexible. Basic things like wall hooks were missing in the room, and many of the amenities were either not working properly or uncomfortable to use. The dining experience was also poor — unkind staff, slow service, and food that did not meet the expected standards for a hotel in this price range. The location is another issue — the hotel is far from everything, and after 7 PM, it’s nearly impossible to go anywhere by foot. The one and only positive point: the swimming pool was excellent, and our daughters really enjoyed it. Unfortunately, choosing this hotel significantly damaged our overall experience in Pattaya. We will not return and definitely do not recommend it.
Response from Property: เรียน คุณลูกค้าที่เคารพขอขอบพระคุณที่ท่านเลือกเข้าพักกับโรงแรมเซ็นเตอร์พอยต์ ไพร์ม พัทยา พวกเรารู้สึกซาบซึ้งเป็นอย่างยิ่งที่ท่านมาใช้บริการและสละเวลาแสดงความคิดเห็นทางโรงแรมรู้สึกเสียใจเป็นอย่างยิ่งที่ได้ทราบว่าประสบการณ์การเข้าพักครั้งล่าสุดของท่านไม่เป็นไปตามที่คาดหวังไว้ ขออภัยอย่างจริงใจสำหรับความไม่สะดวกหรือความไม่พึงพอใจที่อาจเกิดขึ้นระหว่างการเข้าพักของท่านทางโรงแรมเซ็นเตอร์พอยต์ ไพรม์ พัทยา มีความมุ่งมั่นที่จะมอบบริการและความสะดวกสบายในระดับสูงสุดแก่แขกผู้เข้าพักทุกท่าน พวกเรารู้สึกกังวลเป็นอย่างยิ่งที่ในกรณีของท่าน เราไม่สามารถรักษามาตรฐานนั้นไว้ได้ กรุณามั่นใจว่าความคิดเห็นของท่านได้ถูกส่งต่อไปยังแผนกที่เกี่ยวข้องแล้ว เพื่อดำเนินการตรวจสอบและปรับปรุงทันทีเราขอขอบพระคุณสำหรับความคิดเห็นของท่านอีกครั้ง เพราะสิ่งเหล่านี้ช่วยให้เราสามารถพัฒนาและยกระดับการให้บริการได้อย่างต่อเนื่อง หากท่านกรุณามอบโอกาสให้เราอีกครั้ง ทางเราจะพยายามอย่างเต็มที่เพื่อมอบประสบการณ์ที่น่าพึงพอใจและสมบูรณ์แบบยิ่งขึ้นทางเราขออภัยอีกครั้งสำหรับความไม่สะดวกที่เกิดขึ้น และขอขอบพระคุณที่แจ้งให้เราทราบด้วยความเคารพอย่างสูง,Nonthawach NajaikhongActing Front Office ManagerCentre Point Prime Hotel Pattaya
Zaly
Deluxe Premier King Room
Stayed in May 2025
Family
35 review
7.0/10
Posted on Jun 4, 2025
The staffs were very friendly and helpful. As others mentioned there were so many kids as the wave pool caterers to children. Although they have several lifts, but always long wait and amenities were quite old. Location is not close to Pattaya main area, so it’s more suitable for locals with own vehicles. The hotel provided shuttle bus, however, the timetable could have been better for foreigners to go to the city if we want to have lunch and dinner. Overall, it’s okay for family with car and mainly there for staycation but a bit outskirt for foreigners if also want to visit around Pattaya.
Response from Property: Dear valued guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Guest User
Deluxe Premier King Room
Stayed in Feb 2025
Family
11 review
4.0/10
Posted on Apr 4, 2025
The room hotel is nice but there's a lot of people and children come to play the water park so noisy the elevator it's not working and slow
6/18
Response from Property: Dear valued guest,Thank you very much for taking your time to share your experience with us. We have taken noted of all feedback which are very helpful. Thank you for sharing the details and please rest assured that we will take appropriate action to improve our service quality.We hope that we will have an opportunity once again to serve you for the next visit in the near future.Sincerely,Kanyapat NarotpawatAssistant Resident Manager
Anonymous User
Deluxe Premier King Room
Stayed in Mar 2025
Family
9 review
8.0/10
Very Good
Posted on Apr 25, 2025
Center Point Prime Hotel Is One Of The Options When it comes to Family Stay in Patttaya, Staff were polite, approachable. Suite is highly recommended when travelling with 3 to 4 "Slim" Family Member Not so sure if they provided connecting rooms. Hotel also provide amenities for Family.. Pool Wave is Fantastic.. Breafast Buffet has Variety of Food and area is spacious. They also got parking space if travelling with own cars. FYI. Complementary Water Bottle has Max 2 each day so might as well buy when touch to city. Lastly the Hotel Provide Shuttle going to Terminal 21 Time table start at 12pm as i remember 15 to 25mins heading to Jomtien Beach by car. All In All Still Recommendable to Family and Friends
6/11
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Chandresh Mirpuri
Deluxe Twin Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 23, 2025
Amazing and lovely hotel, highly recommended
Guest User
Connecting Family Room
Stayed in Feb 2025
Family
11 review
10/10
Outstanding
Posted on Mar 23, 2025
We all loveed the hotel,💕 very very good location such peaceful and huge residents, the rooms were clean the pillow beds towels toilet were perfect
6/13
Response from Property: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thanabordee Boontod Front Office Manager Centre Point Prime Hotel Pattaya
Ryan_17
Deluxe Premier King Room
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 20, 2025
Good View from the top and warm staff. Just a little bit far from beach but have shuttle van to the beach. Overall is great.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Jun-P
Grand Deluxe King Room
Stayed in Mar 2025
Family
12 review
9.5/10
Amazing
Posted on Apr 17, 2025
I used it with friends and family. They gave us a room facing each other and we had a great time. The pool was not too big but well stocked, and it was great to be able to keep an eye on the kids. We enjoyed the wave pool with waves every 15 minutes.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Thetuanarch
Grand Deluxe King Room
Stayed in Feb 2025
Family
6 review
9.0/10
Great
Posted on Mar 20, 2025
Lovely for family and kid facilities was great. We should come again for sure.
Response from Property: Dear Value Guest,Thank you for the great review of our hotel with the highest rating score given. We are happy to hear that you had a great experience and enjoyed the stay while you were here with us at Centre Point Prime Hotel Pattaya,All of us are looking forward to having an opportunity to welcome you back to stay with us, once again and more many time.I do hope you have a pleasant day ahead.Sincerely,Thanabordee BOONTODFront Office ManagerCentre Point Prime Hotel Pattaya
Wayne
Deluxe King Room
Stayed in Jan 2025
Couple
11 review
10/10
Outstanding
Posted on Feb 17, 2025
The hotel was a surprise from always going to Courtyard Hotel. The family amenities and pool activities are very good. Breakfast was excellent and the room was comfortable, and the king-size bed was also great.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Centre Point Prime Hotel Pattaya.We are thrilled to hear that you had a great experience on your recent stay with us, Your kind positive feedback such as yours inspires us to continually provide and improve the level of service that residents have come to expect. As we continue our efforts to achieve excellent standards again, thank you for making us one of your preferred accommodation choices. From all of us are looking forward to welcoming you again at Centre Point Prime Hotel PattayaWish you have a pleasant dayYours sincerely,Thanabordee BOONTOD – AlexFront Office ManagerCentre Point Prime Hotel Pattaya
NGJHG
Connecting Family Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 19, 2024
I recently stayed at the Centrepoint Prime Pattaya Hotel and had an absolutely fantastic experience! From the moment I arrived, I was impressed by the hotel's modern and sleek design. The lobby was spacious and stylish, and the staff were friendly and welcoming. My room was comfortable and well-appointed, with a great sea view. The bed was incredibly comfortable, and the amenities were good. The hotel's location was also perfect for exploring Pattaya. It also provides free shuttle bus services to Terminal 21, Beach, and Central Festival which you can book the trip and the retuning trip from the concierge. The breakfast buffet was amazing, with a huge selection of dishes to choose from. Overall, I would highly recommend the Centrepoint Prime Pattaya Hotel to anyone looking for a comfortable, stylish, and convenient place to stay in Pattaya. The staff were friendly and helpful, the rooms were comfortable and well-appointed, and the location was perfect.
6/16
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
JadeOnAJourney
Deluxe Premier King Room
Stayed in Dec 2024
Family
2 review
9.0/10
Great
Posted on Jan 29, 2025
Century Point Prime Hotel lives up to its reputation as being a child-friendly hotel. The facilities offered allow for the entire family to enjoy a full day at the hotel without needing to leave the premises. The wave pool was our favourite! The hotel is in a less desirable location, quite far from the beach but the hotel's complimentary shuttle service made it easy to travel to the beach - note that the shuttle service needs to be booked in advance and only departs at certain times. The staff were extremely friendly and lived up to the Thai reputation of always smiling. I would recommend booking with the buffet breakfast. A wide variety of delicious and fresh foods were prepared.
Response from Property: Dear valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanyapat N.Assistant Resident Manager
Pankaj
Connecting Family Room
Stayed in Jun 2025
Family
7 review
8.0/10
Very Good
Posted on Jul 23, 2025
Perfect for family. Wave pool was good . Breakfast was also good. Will visit again if I come to pattaya .