Anantaya Resort and Spa Passikudah

50 of us went there for an overnight stay for our Company trip on 17th Oct and we checked out on 18th. The staff all the way from Manager downwards were very attentive and supportive. The food was delicious though not a huge varierty. They arranged our requirements and was very flexible and always reachable. Check in and check out was also handled smoothly. One of our colleagues had a medical emergency and the above-mentioned staff supported us without and delay or hesitation. Hours after checking out they called check in the condition of our colleague. Thank you. Highly recommended.

The hotel was beautiful, with clean and comfortable rooms. It was even better than expected ,The exceptional customer service at this hotel impressed me. They were always friendly and asked how our stay was going every time we walked in the door, perfect place for relaxation.

I had one of the best experiences with the staff at Anantaya Resort & Spa Passikudah. From the restaurant captain and his assistant to the chef and F&B manager, everyone went above and beyond to ensure we were comfortable. They constantly checked in with us to see if we had any issues or needed anything extra, responding swiftly to all our requests. Being a picky eater, I was impressed by how they adapted the set menu to suit my preferences, even preparing special dishes for me during the buffet. We were there to celebrate my wife's birthday, and they made it truly memorable by offering us a complimentary cake with candles and beautiful bed decorations. The entire booking process was seamless, done online through email, with prompt replies to all my queries. The location is fantastic compared to other hotels in the area, and the large swimming pool with a pool bar adds great value to the experience. The rooms were spacious with a calming lighting setup, which made our stay even more enjoyable. If you're looking for a relaxing escape in Passikudah, Anantaya is the place to be.

This place could be beautiful and special but it’s just not…. It looks well designed and appealing but really lets itself down. Firstly I don’t know if they have problems with guests not paying but having to sign for drinks ( a bottle of water!) before it even arrives at the start of a meal - our first restaurant experience - was unusual. Being asked pretty much every mealtime over a 3 day stay which room we were in ( ok but there were only about 10 guests as it was end of season) equally surprising. Food was pretty poor - we ended up complaining to the chief of waiting staff so the chefs were then brought out so we could repeat ourselves snd they could apologise. There are large areas of the hotel ( seafood restaurant clearly visible from the only restaurant) which staff admit haven’t been open in literally years, all of which gives a feeling of desertion and lack of investment. The restaurant staff as a whole all seem pretty inexperienced - certainly very different to the other 7 hotels we stayed in over our 17 day holiday. Overall we had a fantastic trip to Sri Lanka and would definitely come back, but this was a low point - we should’ve gone to Uga bay further down the coast.

Wonderful 5 night stay at the Anantaya Resort. Every single member of staff worked so hard to make our stay absolutely perfect. The hotel offers a very peaceful beach location. The weather mid September was gorgeous. We enjoyed the gym, swimming in the sea, and walks along the beach. Great chef in the kitchen, and we particularly loved the set menus. Bar staff super friendly! Perfect end to an amazing 2 week holiday in Sri Lanka.

It was my amazing vacation in that hotel along with my 11 year old son for 14 days in Sept 2024. The location, beach, ocean, food (BB), nature, and room are perfect for me. The staff is very friendly, prudential, and responsible. Spa and Wellness center with the master Mona of many kinds of massage (I personally experienced there the Balinese body massage, hands massage, and the head and face massage) was absolutely enjoyable and gifted for my body and soul! We used to visit Captain Seafood Restaurant on Passikudah road for lunch and dinner. The owner of the restaurant Roshan is very friendly, hospitable, and professional. We didn't want to go for seafood and fresh juices and mix fruit cocktails but to the Roshan's restaurant. He also provided us with 2 interesting, impressive, comfortable, and well-organized excursions to Pigeon Island, Conesh Waram Hindu Temple, Deers Park (Trincomalee tour), and the Ramboda trip (Damro tea plantation, Ramboda beautiful waterfalls, and Spice Garden). The only discomfort we felt in the hotel were dogs who barked and had quarrels near our doors and windows daily and nightly distracting us from the rest and sleeping. I do recommend beautiful Anantaya Resort & Spa for visiting, seclusion, enjoining, and care of nature and people!

Very friendly and efficient service. Hotel overall was very clean and tidy. Food could improve in variety and taste. Mithu from F&B was very helpful through out our interactions with him! The pool area was neatly kept overlooking the pristine beach!

Absolutely wonderful hotel in a perfect location with a great beach ideal for families. From the moment you arrive you are looked after really well, the food is freshly cooked for each meal. Rooms extremely clean and well appointed with everything you need. We will hopefully return.

An absolutely wonderful stay, staff were all very friendly and helpful. The hotel is in a wonderful location on a beautiful beach, with a lovely pool. everywhere is clean, spacious and plenty of comfortable sunbeds. Dining area and bar area have comfortable chairs to sit and relax when not around pool or beach area. The manager was amazing always, doing his best to go out of his way to accommodate any requests that we had. Another BIG THANK YOU to ALL your staff they are a credit to the hotel ! Thank you to everyone at ANANTAYA