Mandarin Oriental, Paris Reviews

Great service

Everything is very good. Although it is not luxurious, the service and details are in place. Although it is a bit old, it is very well maintained. The most basic room type has enough space, the bathroom is very large, and the shower water pressure is good. Sit down to check in, and you will be given a cup of tea or champagne. There are also fruit plates and macarons in the room. The bed is very comfortable. The breakfast is good. The buffet variety is good in Paris, and it is rare to eat Chinese food.

The hotel is strategically located in the center of Paris. Although the room is clean and tidy, the service is poor. The concierge kept our luggage until we left and asked for it to be delivered to the room before he impatiently agreed. The most interesting thing is that when we left the hotel and went to the airport, a taxi came. The doorman did not allow him to take us. Instead, he called one for us, and then went to Charles de Gaulle Airport and asked us for 80 euros. But the government stipulates 65 euros on the left bank and 56 euros on the right bank. So, is Mandarin 13,000 RMB a night a shady hotel? I definitely won’t stay there again, because compared to the Intercontinental I stayed at when I returned to Paris, it was just ****.

Hygiene: Very clean, good location

Excellent service and spacious room for the family , attention and care from the moment we checked in till the end of our stay great location for the luxury shopping lovers and a walking distance from the Louvre My kids were extremely happy Very well done

The smell when I walk into the hotel makes me feel like I’m home again… I’ve been staying on & off for 20 years! In fact, I have tried all the other 5* hotels & always come back to the MO I love this hotel to bits!!! The breakfast (salmon with scrambled eggs On sourdough toast) is the perfect start to my day

Its always a great treat and privilege to stay at MOPAR. I stayed from Oct 14-21, 2024 for part work/vacation. I booked the terrace room. MOPARs guest services/concierge team's communication with me prior to my arrival is always very welcome as they are confirming details of my stay as well as arranging travel to and from the airport and I very much appreciate that level of personal attention. Check in was as always very efficient and easy. the Front desk staff are exceptional professionals. Check in took less than 5 min. My room was outstanding. always grateful to the dining services and pastry team for providing me with bottled water/mineral water and an assortment of fruot and pastries to begin my stay. the pastry team would send up an assortmenr of delicious treats (my favorite among many was the St Honore. they make the best one in the city!) there would usually be someone from the hotel (including Venky) who would ask if I needed additional fruit or if the mini bar needed refreshing. Housekeeping as always was exceptional every day. Thanks to this incredible team. Thanks also to the laundry service. I had a tear in a favorite Tshirt under the arm sleeve (old but a favorite) on the plane trip to Paris and I had asked if this could be repaired. a member from the housekeeping came to my room ro inspect the garment and said he would ask. When I came back to my room that evening I saw the T shirt in the closet with the tear reapired and cleaned. Check out was as efficient as check in. I thank MOPAR once again. I am returning to Paris in Feb 2025 and this is the only hotel I would consider

a business meeting with some vacation from Feb 18-24, 2025. I was lat in Paris 10/2024. appreciated the car service at CDG and special thanks to Nosh and the driver (apologies I did not get his name). I stayed in the terrace suite on this visit. check in with Ines was incredibly efficient and I appreciated Audrey introducing herself. Room was really luxurious and spacious. MOPAR had very thoughtfully provided breakfast (croissant + a chocolate croissant and coffee) in my room so I could start the day quickly. after a long day I couldnt believe that the pastry team had left for me an assortment of macarons and a delicious apple tarte. just so delicious. every day I was asked if I needed a refreshment of fruits and drinks, housekeeping services every day was impeccable. Concierge and doormen would greet you by name (with so many guests it is impressive how they keep everything straight) and you could tell that they knew who was coming in and out of the hotel at all hours so you definitely feel safe. on another evening the pastry team sent under separate cloches: a mango colored sugar shell with mango puree inside, their most famous St Honore tarte and another apple tarte. they were all just works of art and tasted even better. checkout is always a sad day but my thanks to JJ and to Thomas. Thanks to my driver and to Karim who met me at the airport. Karim asked me if I forgot anything. I said no but he checked the back seat anyway and to my horror I had left my glasses in my case. He didnt have to check my seat as that is my responsibility but he did it anyway and I am incredibly grateful to him. that attention to detail I think sums up my experience again at MOPAR. I am very fortunate to return to Paris in May 2025 and I of course have booked a return trip ro my facorite Hotel in the world

We went for an afternoon tea to celebrate an 18th birthday. It was perfect, from the general Setting to the ambiance the Champagne, chocolate viennoise and the cakes. The only downer was the Green tea, which was served in Lovely glass tea pots but after the 2 cups it was too infused. The staff we’re adorable, friendly and very efficient. Bravo the birthday girl was most pleased.

Fantastic stay. Top-notch Service with attention to detail. It is refreshing to see the personalised touch to service. We had a meeting at the hotel and the experience was seamless. The teams always attentive to our needs and ensured we had a great Leadership meeting. The location of the Hotel is also great, within walking distance to Place Vendôme and surrounded by a number of high end boutiques

This was a 5 star hotel with an abundance of professionalism and superior service. Highly, highly recommend it!!!the rooms have turn down service in the evening and are immaculately clean. The beds have crisp linens and the towels smell fresh, not the normal scent you receive in hotel linens. Concierge was very helpful and bellhops were so aatentive helping with umbrellas and a smile. Everything was top notch. Again- highly, highly recommend!!!!

This hotel is top 10, from the facilities the staff the restaurant and bar he room everything we loved it. Thanks for a memorable experience. The check in process is relaxing and enjoyable the breakfast is delicious! And the details they left for the kids in the room was lovely. Also the concierge was proactively teaching and made our stay so much easy.

An excellent hotel all around! The service from the concierge to the door men was such a joy to interact with. The room was spacious and they even gave us an upgrade! A great first trip for my girls to visit Paris. Hotel is in a good safe location too!

The entire journey was made exceptional by the Mandarin Oriental Paris! The staff are all very friendly and always offer great solutions to any issues! it truly embodied the feeling of a warm " Home from Home". Merci Beaucoup exceptional team!