AC Hotel Paris Porte Maillot by Marriott

AC Hotel Paris Porte Maillot by Marriott Reviews

AC Hotel Paris Porte Maillot by Marriott

6 rue Gustave Charpentier, Paris, 75017, FranceSee Hotel Details
AC Hotel Paris Porte Maillot by Marriott
AC Hotel Paris Porte Maillot by MarriottAC Hotel Paris Porte Maillot by MarriottAC Hotel Paris Porte Maillot by Marriott
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.6/10
Very Good
67 review
Verified reviews
Location8.5
Amenities8.5
Service8.3
Cleanliness8.9
Filter by:
Sort by:
All reviews(67)
Positive reviews(60)
Reviews with photos/video(15)
Awesome stay(11)
Awesome rooms(9)
Great location(8)
Convenient location(7)
Friendly host(6)
Negative reviews(7)
Anonymous User
Family Room, King Bed, Sofa Bed
Stayed in Jun 2025
Family
3 review
9.0/10
Great
Posted on Jul 15, 2025
Excellent location near the metro, there was an incredibly helpful Asian staff member who could speak Cantonese who gave us extremely helpful tips and arranged for a box of snacks to take when we told them we couldn't make the breakfast due to our early flight- he also encouraged us to book a far earlier taxi to avoid the traffic- we would've missed our flight otherwise if we left at our original time. Would stay again next time we visit Paris.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback ! We’re thrilled that you enjoyed our location and that our team member was able to assist you so effectively — your kind words mean a lot. We’re especially glad the travel advice helped you catch your flight on time !Also, thank you for sharing your lovely photos — it’s always a pleasure to see our guests’ experiences. We’d be delighted to welcome you again on your next visit to Paris !A bientôt ! Thomas DA COSTAGeneral Manager
Sai Choi
Family Room, 2 Twins, Sofa Bed
Stayed in Mar 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 16, 2025
The breakfast is excellent and the service is very good although the location is a little bit walking from the Metro station overall it is a nice place to stay.
Response from Property: Dear Sai Choi, We would like to thank you for the excellent rating you gave us following your stay, as well as your positive comments ! We are delighted that you enjoyed our service and the quality of our breakfast.Regarding the metro, did you find the right entrance? We are located just a 5-minute walk away. Porte Maillot station, line 1.We hope to have the pleasure of welcoming you back soon ! Kind regards,Thomas DA COSTAGeneral Manager
Guest User
Family Room, King Bed, Sofa Bed
Stayed in Apr 2025
Family
18 review
9.5/10
Amazing
Posted on May 4, 2025
The room is very big and the location is quiet but handy for the eating
Response from Property: Dear Guest,We would like to thank you for the excellent rating you have given us and for your positive comments.It is true that our rooms are much larger than the average room in Paris.As for nearby restaurants, you have the choice of those in Neuilly, which is a very pleasant, charming and quiet town, or those in the 17th arrondissement ! There is a wide choice to suit all tastes.We hope to have the pleasure of welcoming you back soon !Kind regards, Thomas DA COSTAGeneral Manager
Guest User
Classic Twin Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 25, 2025
Good hotel
Response from Property: Dear Guest,Thank you very much for the wonderful review you kindly gave us following your stay.We look forward to welcoming you back soon !Best regards,Thomas DA COSTAGeneral Manager
Guest User
Classic Twin Room
Stayed in Feb 2025
Business traveler
36 review
10/10
Outstanding
Posted on Mar 28, 2025
The hotel is in a good location, about 20 minutes walk to the Arc de Triomphe, and about 25 minutes to the Champs Elysees. You can also take the subway to the Champs Elysees. Advantages: 1. The location and price are relatively cost-effective 2. You can choose breakfast, a simple meal for 9 euros, and a buffet breakfast for 22 euros. It is better to have choices. 3. The hotel service is relatively warm and considerate 4. There is a lady who speaks Chinese in the restaurant, who may be a ********* compatriot 5. You can store your luggage on the day of check-out, which is convenient for the final shopping. 6. There are Chinese restaurants around, which is convenient for dining.
Original TextTranslated by Google
Response from Property: Dear Guest,首先，對於我回覆中的任何錯誤，我深表歉意。 我使用了翻譯器，因此可以用您的語言回覆。我們的團隊要和我一起感謝您花時間讓我們知道您對住宿的看法，以及您好心與我們分享的精彩照片！我們很高興您喜歡我們的地理位置以及優質的接待服務。我們酒店有幾位會說中文的工作人員。再次感謝您的正面評語和超高評價。您的滿意是我們最大的回報。我們期待您的再次光臨！Kind regards, Thomas DA COSTAGeneral Manager
Buchenjianquqi
Classic Twin Room
Stayed in Dec 2024
Business traveler
33 review
10/10
Outstanding
Posted on Feb 4, 2025
A very standard Marriott hotel, but what I didn't expect was that there was an employee named Nimi at the front desk who could speak fluent Chinese to communicate with customers. If I come to Paris next time, I will choose here again.
Original TextTranslated by Google
Response from Property: Dear Buchenjianquqi, First of all, I apologize if there are any errors in my response, I used a translator so I am happy to reply in your language. We are glad that you had a good time here and communicated with our staff in your language. We would also like to thank you for highlighting our hotel in the photos you shared with us. We look forward to seeing you again next time you visit Paris. Kind regards, Thomas DA COSTA General Manager
Guest User
Classic King Room
Stayed in Mar 2025
Traveling with friends
3 review
3.2/10
Posted on May 2, 2025
Very dissatisfied with the service, no one can be found to serve. Things were left at the hotel, no one answered the phone, and the email was rejected.
Original TextTranslated by Google
Response from Property: Dear Guest,首先，請原諒我的回覆可能存在錯誤，我使用翻譯工具是為了能用您的語言回覆您。很遺憾您的住宿體驗未達預期，因為我們唯一的目標就是讓您擁有最佳體驗。如果我理解正確，您在入住期間未獲得任何幫助。我們的記錄中並未顯示相關情況，我們的團隊7天24小時全天候待命。此外，我們團隊中部分成員會説中文，這讓入住我們酒店的中國客人感到驚喜和滿意。關於遺失物品，經核實，我們確實未收到任何相關郵件。您可以將請求發送至我們前台的常規郵箱地址。請務必註明您的姓名，我將親自跟進並處理您的請求。如您所見，我們始終致力於以最快的速度響應客户需求，確保客户滿意。再次對此次服務中的不足之處表示歉意。我將隨時為您服務，以滿足您的需求。Kind regards, Thomas DA COSTA General Manager
Guest User
Classic King Room
Stayed in Mar 2025
Business traveler
5 review
10/10
Outstanding
Posted on Apr 6, 2025
Very good, the comfort and quietness are both ok for this price range It is a bit far from the subway station, but it is no problem to take a taxi
Original TextTranslated by Google
Response from Property: Dear Guest,首先請原諒我的回答有錯誤，我使用翻譯器是為了能愉快地用您的語言回答您。很高興讀到您非常享受在我們飯店的住宿，尤其感謝飯店的安靜與祥和。至於地鐵站，步行只需 5 分鐘。飯店前有計程車。我們期待您下次造訪法國時再次光臨。Kind regards, Thomas DA COSTAGeneral Manager
Leezzzi
Junior Suite
Stayed in Feb 2025
Business traveler
22 review
8.5/10
Very Good
Posted on Mar 19, 2025
Maybe it's central heating, the heater in the room is useless. The indoor temperature is low, and you need to wear linen pants and down jackets. It will be relieved when the outdoor temperature rises. (Mid-March). But the quilt is very thick, and it will be a little hot when sleeping. In other words, if you just stay overnight, the hotel is qualified. Of course, providing indoor temperature regulation and a variety of quilts is indeed a bit high for a hotel of this level. Share it with everyone for reference.
Original TextTranslated by Google
Response from Property: Dear Leezzzi,首先，如果我的回覆有任何錯誤，請接受我的歉意。我使用翻譯軟件，以便用您的語言回覆您。感謝您抽出寶貴時間與我們分享您的入住體驗，並給予我們如此高的評價，我們很高興您的整體入住體驗符合您的期望！關於房間温度，您是否有機會與我們的團隊成員交談？如果房間温度過高或過低，而您無法使用房間內的控制裝置，我們可以為您提供遠程控制。由於温度變化，有時需要加熱，有時需要製冷。無論如何，我們的系統都能滿足您的需求。希望很快能再次歡迎您光臨，並希望這次一切都能儘可能順利。Kind regards, Thomas DA COSTAGeneral Manager
Guest User
Classic King Room
Stayed in Apr 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on May 24, 2025
Spacious and soundproof, but the water provided is a bit like tap water
Original TextTranslated by Google
Response from Property: Dear Guest,首先，請原諒我的回答可能存在錯誤，我使用翻譯工具是為了能用您的語言回覆您。我們非常感謝您在入住後給予我們的精彩評價。我們很高興您對客房的隔音效果和麪積感到滿意。關於客房內提供的飲用水，我們使用的是經過嚴格過濾的優質水，符合衞生標準。事實上，法國全國的供水系統均受到嚴格監控，因此水質始終處於最佳狀態 ！我們期待不久的將來能再次為您服務。Kind regards, Thomas DA COSTAGeneral Manager
Guest User
Classic King Room
Stayed in Sep 2024
Business traveler
63 review
10/10
Outstanding
Posted on Oct 13, 2024
Overall it is very good. This hotel is very convenient to many places in the city, including exhibitions, shopping malls and restaurants.
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, I apologize if there is any mistake in my reply. I used a translator so I can reply in your language. Thank you very much for your high evaluation after your stay. We are glad that your stay lived up to your expectations, especially regarding the location. Indeed, we are only minutes away from the Arc de Triomphe, the Champs Elysées, shopping centres and the lively dining district. We look forward to seeing you again next time you visit Paris. Kind regards, Thomas DA COSTAGeneral Manager
Fanfankuankuan
Classic King Room
Stayed in Aug 2024
Couple
18 review
10/10
Outstanding
Posted on Dec 30, 2024
The room is big and new. There is also a restaurant on the first floor where you can eat French food. The breakfast is also good.
Original TextTranslated by Google
Response from Property: Dear Fanfankuankuan,首先，如果我的回覆有任何錯誤，我深表歉意。 我使用了翻譯器，所以我很樂意用您的語言回覆。很高興在您入住後得到您對我們的高度評價。我們很高興您喜歡我們的客房、GUS 餐廳、菜單和早餐。我們期待着您的再次光臨！Kind regards, Thomas DA COSTAGeneral Manager
Guest User
Classic King Room
Stayed in Mar 2025
Couple
8 review
8.0/10
Very Good
Posted on Apr 22, 2025
No Chinese service, overall the hotel is OK
Original TextTranslated by Google
Response from Property: Dear Guest,首先，如果我的回答包含錯誤，請原諒我使用了翻譯器，以便有幸用您的語言回答您。感謝您在入住後給予我們非常好的評價。至於中文服務方面，我們有幾位工作人員特別會說中文，無論是在接待處或早餐室。我們很高興每天都能接待您，用您的語言與您溝通對我們來說很重要。我們期待您早日回來！Kind regards, Thomas DA COSTAGeneral Manager
Guest User
Classic Twin Room
Stayed in Mar 2025
Business traveler
1 review
9.0/10
Great
Posted on Apr 13, 2025
Clean and tidy, very good service attitude
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, I apologize for any mistakes in my response. I used a translator so I can reply in your language. I want to thank you for taking the time to give us these great reviews and your positive comments after your stay! We are delighted that you rated the cleanliness of our hotel and the level of service we provided during your stay. Your satisfaction is our greatest reward and I will be sure to share it with all our team! We look forward to seeing you again! Kind regards, Thomas DA COSTA General Manager
ROGERwena
Classic King Room
Stayed in Nov 2023
Couple
4 review
8.0/10
Very Good
Posted on Dec 31, 2023
Good value for money, considered a very good hotel in France. It takes 20 minutes to walk to the Eiffel Tower and more than half an hour to the Arc de Triomphe. The room is larger than the one in the old town. But the service is average. The restaurant is under maintenance and the breakfast is stale and has not been changed for four days. There is free mineral water, juice and hazelnut spread, but the drinks were not replenished in time
Original TextTranslated by Google
6/13
Response from Property: Dear ROGERwena, First of all, I apologize if there are any mistakes in my answer. I've used a translator so I can answer your questions in your language. We are pleased that the location of our hotel met your expectations. Indeed, our hotel is ideally located for visiting Paris, especially the Champs Elysées, the Arc de Triomphe, the Louvre and the Eiffel Tower. Nonetheless, we apologize for the unsatisfactory service. In fact, we are renovating the restaurant area and you have already been notified about this by email. The work will be completed by the end of next week. On this occasion, breakfast will be served and can be changed according to your requirements, which is explained on arrival and on the instruction card in the room. We hope to have the pleasure of welcoming you again soon and wish you a flawless stay. Yours faithfully Thomas DA COSTA General Manager