L'Horizon Resort & Spa, Hermann Bungalows

We have come here a few times and each time it just gets better. The staff is incredible and kind. They remember the guests and give just the right level of attention. The setting is the most peaceful and yet fun vibe. Overall incredible experience. Highly recommend.

We stayed at the Hermann Bungalows over Memorial Day weekend. While the property is undeniably stunning—beautiful design, a serene atmosphere, and thoughtfully curated bungalows—the overall experience didn’t match the premium price point (over $1,000/night). The resort consistently felt understaffed. Check-in took over 20 minutes, and we saw the same delays happen to other guests throughout our stay, including at checkout. Staff were friendly but often overwhelmed or inattentive. The most frustrating part was the poolside bar and dining. Even in the premium pool area, there were only one or two people working at a time. It often took 30+ minutes to receive drinks (if they arrived at all without reminders), and food service was painfully slow—we once waited nearly two hours for a simple appetizer. Oddly, the premium pool’s bar opened later than the lower-tier pool’s, and room service ended at 9pm, which felt surprisingly early for a luxury resort. This property clearly has immense potential—its aesthetic and setting are exceptional—but the service felt more in line with a mid-tier Marriott than a five-star experience. I’d recommend it if you can find a lower rate, but at full price, I actually preferred our experience at their sister hotel, The Colony, which is marketed as a step down but delivered far better service.

Really cute hotel stayed in the bungalow. Definitely need to improve upon some basics. A woman got the electric blower and was blowing around the pool at 9:30 AM, which was totally annoying, the valet driver wouldn't give me my car until I formally checked out of the FRONT DESK and signed my bill sort of annoying as well, the cleaning ladies cleaning cart, sits outside the pool for most of the day which sort of ruins the pool vibe, room was really pretty staff was nice

Liked the quiet ness and room. Liked the pool.

L’Horizon feels like an oasis; you forget the rest of Palm Springs is so close by and accessible. The staff and attention to detail are impeccable. Lovely, high tech, rooms, with a total feeling of privacy but you can also use your own patio or open your sliding doors and feel more in the mix. This was our first visit but I am hoping it won’t be our last.

Great room w great view and amenities and service. The only thing was our toilet ran after flushing and needed to lift the handle. I didn’t call maintenance because it wasn’t a big deal and didn’t want them to fix it while we were here for only 2 nights. Given the exceptional service I’m sure they would fix it if asked.