The Reef Retreat Palm Cove
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Palm Cove

The Reef Retreat Palm Cove

No.4 of Cultural Hotels in Great Barrier Reef
10/14 Harpa St, Palm Cove, Queensland, 4879, Australia
Show on map
We Price Match
hotel overview picture
Amenities
Golf course
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Hiking
Private parkingFree
Airport pick-up
All amenities
Property Description
With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station. This aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.
Show more
8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 85 reviews
Surroundings
Airport: Cairns Airport
(20.7 km)
Airport: Mareeba Airport
(68.3 km)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Studio
14

Studio

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Three-Bedroom Townhouse
10

Three-Bedroom Townhouse

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
One-Bedroom Suite
11

One-Bedroom Suite

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Family Apartment
10

Family Apartment

Bedroom 1:1 Single bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Studio Standard SPA Suite
5

Studio Standard SPA Suite

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Standard SPA Room
5

Standard SPA Room

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Standard Studio Suite (SPA)
1

Standard Studio Suite (SPA)

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Superior SPA Suite
11

Superior SPA Suite

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.7/10
Very Good
85 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Palm Cove
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
We loved our 6 night stay here! It felt like a true escape — relaxing, private, and surrounded by lush greenery. The whole place has a peaceful, sheltered feel that instantly slows you down. One of our favourite features was the pool — tucked under massive trees that gave it such a magical, resort-meets-rainforest vibe. It was clean, neat and had a constant warm temperature. They swept up the leaves each morning throughout the whole complex. Our room had everything we needed. The bed was huge and super comfy, the pillows were fresh and thick (a rare win!), and the outdoor kitchen was an absolute highlight — perfect for relaxing and cooking without filling the room with food smells and steam. It made the whole stay feel more like a laid-back retreat than just another accommodation room. What really stood out was how different this place felt from your typical "cookie-cutter" resort. No massive pools packed with people, no boxy rooms stacked side by side. We had our own private deck nestled under the trees — quiet, peaceful, and perfect for morning coffee and afternoon snooze. There were a few little quirks, like the water temperature fluctuating at times — but those were easy to work with given everything else this place offers. It’s tropical, charming, well-priced, and just a short stroll to the beach and local restaurants (with nightly ice cream runs in my case!). Can’t wait to return — it’s definitely one of my most memorable holidays.
P‍a‍m‍e‍l‍a‍ ‍S
May 9, 2025
We had a lovely 10 day stay at this resort recently. The place has a lot of character unlike the clinical resorts in the main road the pool was surrounded by lovely trees towering over it. The room with a balcony was perfect very roomy and clean. The resort is quiet and peaceful, the staff very helpful. Would highly recommend staying there, we will be back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2025
Jim and Joanne went out of their way to help facilitate our work Christmas family weekend. The venue was perfect providing a large undercover deck area for us to gather as a group, yet plenty of privacy as well to do your own thing. The place was very well maintained and has great character. All 20 people in our group thoroughly enjoyed the stay. Highly recommend this place.
D‍e‍m‍i
October 12, 2024
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
A‍n‍d‍r‍e‍w‍ ‍C‍l‍i‍f‍f‍o‍r‍d
October 12, 2024
Felt like i was deep in the jungle with all the trees and the room was massive.
S‍h‍a‍y‍-‍l‍e‍e
October 21, 2024
Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.
P‍i‍m‍j‍a‍i
October 21, 2024
Lovely setting The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.
T‍r‍a‍c‍e‍y‍-‍A‍n‍n
October 20, 2024
A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
J‍e‍s‍s
September 29, 2024
Older rooms but great size

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–17:30
Check-out: 08:00–10:00

Front desk hours: [Mon-Fri]08:00–17:30

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1997
  • Renovated: 2010
  • Number of Rooms: 51
With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station. This aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.

Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 32 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided weekly.

Frequently Asked Questions

What is the cancellation policy for The Reef Retreat Palm Cove?

The cancellation policy for The Reef Retreat Palm Cove varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Reef Retreat Palm Cove?

Standard check-in time at The Reef Retreat Palm Cove is 14:00-17:30 and check-out time is 10:00.

What amenities and services are available at The Reef Retreat Palm Cove ?

The Reef Retreat Palm Cove offer top amenities and services include Shuttle service.

Does The Reef Retreat Palm Cove provide breakfast?

No, The Reef Retreat Palm Cove doesn't provide breakfast.

Can I bring my pet inside the The Reef Retreat Palm Cove?

As much as we love pets, unfortunately, we are unable to accommodate them in The Reef Retreat Palm Cove.

How far is the The Reef Retreat Palm Cove from the closest airport?

The closest airport is Cairns Airport, and it is about 23 mins from hotel by car (20.7 km).

Is airport shuttle service offered by The Reef Retreat Palm Cove ?

Yes, at The Reef Retreat Palm Cove, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport20.74KM
Nearest Train StationFreshwater
Distance to Train Station20.61KM
Hotel Star Rating4