The Reef Retreat Palm Cove
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The Reef Retreat Palm Cove

10/14 Harpa St, Palm Cove, Queensland, 4879, Australia
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Highlights
Airport drop-off available
Ideal location
Lots to do
Free parking
Amenities
Golf course
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Hiking
Private parkingFree
Airport pick-up
All amenities
Property Description
With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station. This aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 83 reviews
Surroundings
Airport: Cairns Airport
(20.7 km)
Train: Freshwater
(20.6 km)
Train: Cairns Central Station
(26.3 km)
Landmarks: Pacific Watersports
(<100m)
Landmarks: Tom McDonald Park
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard SPA Room

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Tea bags
Room Details
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12

Studio

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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12

Three-Bedroom Townhouse

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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11

One-Bedroom Suite

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Tea bags
Room Details
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6

Studio Standard SPA Suite

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Tea bags
Room Details
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15

Family Apartment

Bedroom 1:1 Single bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
Room Details
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Standard Studio Suite (SPA)

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Microwave
Private toilet
Daily housekeeping
Room Details
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11

Superior SPA Suite

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
23

Family Three-Bedroom Apartment

Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Guest Reviews

8.7/10
Very Good
83 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Palm Cove
Most Mentioned
F‍i‍o‍n‍a‍ ‍C
July 18, 2025
We loved our 6 night stay here! It felt like a true escape — relaxing, private, and surrounded by lush greenery. The whole place has a peaceful, sheltered feel that instantly slows you down. One of our favourite features was the pool — tucked under massive trees that gave it such a magical, resort-meets-rainforest vibe. It was clean, neat and had a constant warm temperature. They swept up the leaves each morning throughout the whole complex. Our room had everything we needed. The bed was huge and super comfy, the pillows were fresh and thick (a rare win!), and the outdoor kitchen was an absolute highlight — perfect for relaxing and cooking without filling the room with food smells and steam. It made the whole stay feel more like a laid-back retreat than just another accommodation room. What really stood out was how different this place felt from your typical "cookie-cutter" resort. No massive pools packed with people, no boxy rooms stacked side by side. We had our own private deck nestled under the trees — quiet, peaceful, and perfect for morning coffee and afternoon snooze. There were a few little quirks, like the water temperature fluctuating at times — but those were easy to work with given everything else this place offers. It’s tropical, charming, well-priced, and just a short stroll to the beach and local restaurants (with nightly ice cream runs in my case!). Can’t wait to return — it’s definitely one of my most memorable holidays.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 21, 2025
A gem of a hotel located just back from the front at the delightful Palm Cove. The facility has everything you need as either a base to explore the local eateries or to self cater. Everything is there including hairdryers, ironing facilities and the smart tv will allow you to log in and continue watching your favourite Netflix series. Friendly and helpful staff. Palm Cove is delightful with its golden sand, safe swimming area and beach walks (award winning beach). You can’t go wrong either in Palm Cove or specifically at The Reef Retreat.
K‍a‍r‍i‍n‍ ‍T
September 28, 2025
My partner and I stayed 2 nights in a superior spa suite which was very fresh, clean and spacious and the spa and kitchen were well provided. It had a lovely view overlooking the pretty heated swimming pool and we felt like we were nestled in a tranquil rainforest with many beautiful Melaleuca trees growing right next to the outdoor kitchen/living area. I highly recommend this resort - with the beach only a few steps away and also close to the many nearby restaurants it has everything you could wish for in a romantic getaway. The hosts, Jim and Joanne are welcoming, very knowledgeable of the area and helpful with local information.
5‍2‍6‍t‍r‍i‍s‍h‍a‍b
August 25, 2025
We visited the reef retreat in palm cove for the 5th time…..once again, it was fabulous. So relaxing, the weather was terrific and we had lots of opportunities to read, swim and enjoy ourselves. We would never go anywhere else… the reef retreat is our go to place. Thank you Jim and Joanne.
P‍h‍i‍l
August 10, 2025
Great Motel Close to Everything Great little motel - excellent location close to shops and restaurants. Room was very comfortable with all the necessary facilities. Awesome huge tv in room. Very comfortable bed. Great pool and bbq area. Overall really good Would definitely stay here again
R‍i‍c‍h‍a‍r‍d
July 26, 2025
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
J‍o‍h‍n
July 15, 2025
Very nice peaceful setting with lovely cool shady garden area around the pool. We especially enjoyed the outdoors deck area in the kitchen patio of our room. Close to the beach and esplanade with the restaurants and bars. Palm cove was a great choice for our first visit to Cairns.
A‍n‍d‍r‍e‍w
July 10, 2025
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
C‍h‍r‍i‍s‍t‍i‍n‍e
July 10, 2025
Great location, exceptionally well equipt room - loved the outside kitchenette and eating area. Spacious and very clean. Highly recommend this as a well priced stay for exceptional value. Only 2 small things let the place down - (1) it smelt like chlorine the bleach was so strong (it was very clean though!) and it took a bit to remove the smell and (2) the surly guy at reception who was more interested in what he couldn’t do than what he could. We still loved our stay and would definitely return.

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–17:30
Check-out: 08:00–10:00

Front desk hours: [Mon-Fri]08:00–17:30

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1997
  • Renovated: 2010
  • Number of Rooms: 52
Phone:+61-7-40591744
Email:sales@reefretreat.com.au
With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station. This aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.

Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 32 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided weekly.

Frequently Asked Questions

What’s the cancellation policy at The Reef Retreat Palm Cove?

The cancellation policy at The Reef Retreat Palm Cove depends on your room type and booking terms.

What are the check-in and check-out times at The Reef Retreat Palm Cove?

Check-in at The Reef Retreat Palm Cove starts from 14:00-17:30, and the standard check-out time is by 10:00.

What amenities, facilities, and services are offered at The Reef Retreat Palm Cove?

Popular amenities and services at The Reef Retreat Palm Cove include Shuttle service.

Is breakfast available at The Reef Retreat Palm Cove?

No, The Reef Retreat Palm Cove doesn't provide breakfast.

Are pets allowed at The Reef Retreat Palm Cove?

No, pets are not allowed at The Reef Retreat Palm Cove.

How do I get to The Reef Retreat Palm Cove from the nearest airport?

The nearest airport is Cairns Airport, located about about 23 mins from hotel by car (20.7 km) away.

Does The Reef Retreat Palm Cove offer airport transfer services?

Yes, The Reef Retreat Palm Cove offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport20.74KM
Nearest Train StationFreshwater
Distance to Train Station20.61KM
Hotel Star Rating4