Hammock Beach Golf Resort & Spa

Staff: The hotel staff is frequently praised for their friendliness and attentiveness. Guests have noted that the service throughout the property is generally exceptional, contributing positively to their overall experience.

Honestly, we found this resort to be an over-priced destination where way too many guests/members and their kids acted entitled like obnoxious, entitled brats. We would not return. The Good: Most of the staff were quite nice, courteous, and helpful. The lobby bar, although a very cheesy setup and feeling, was actually decent because of the great bartenders. Golfing the Ocean Course was a highlight, with near perfect conditions and friendly staff. The 3BR Suite was a nice, big space for our group of 4, kitchen was equipped with high-end appliances and had plenty of supplies. Stix Sushi was quite good, as was Atlantic House. Outstanding performance by the following staff members: Anton and John in the Lobby bar, Kara over at the Conservatory, Pedro in the Sushi restaurant, and the bearded server (Emigsman?) at the Atlantic. Unfortunately we had to summon medical assistance via the front desk. Their call to security resulted in lightning fast response by both security as well as the FD/EMS. Great job! The Bad: The reservations process affords no guarantee of bedding configuration, and that all 4 guests will have their own beds and not have to sleep on the floor. Same concern as the previous reviewer. Seriously, how in the world are we not able to match a room type to the guest’s requirements? Completely unacceptable, especially at this price point! We ended up getting the room type we needed, but only after an escalation to Management (who still could offer no guarantee) followed by considerable worry and angst. Ocean Front “Luxury” 3BR suite is not ocean FRONT, but ~300 yards away, with courtyard, pool, parking lot, clubhouse in between you and a true ocean front experience. Should be sold as Ocean View. Quite the lofty price. Squeaky uncomfortable twin bed, incredibly squeaky bathroom door that we had maintenance fix the next day after an unnecessary night of choppy sleep. Why isn’t housekeeping reporting such things proactively? The large TV was nice, but it didn’t work until day 3 of our stay. Technician said the remote was toast and the TV needed to be entirely re-programmed to a new remote. Poor. Why are we saddled with fixing your problems? Suite and building poorly constructed, Suite whistled all night with 25MPH winds. Combined with outside clunking (loose building part), this yielded little sleep on night #2. Our further investigation yielded that the weather stripping on the front door was either inadequate or completely missing! No wonder the whistle. Also, one of the shower heads in our “luxury” Suite was a joke, see pic. Why, why why?? Too far of a walk between the lobby and the tower we were staying in. Signage should be improved. Bubbling paint on concrete around walkways is an eye sore. No hot tub at the outside pool by the towers. Elevator operated erratically, had to report it not once, but twice. By the last day it seemed to be working, but it caused undue stress and worry. Three of the restaura

Went with my girls to enjoy the Food and Wine festival. That has always been an amazing event! Indoors (due to weather again this year) or outdoors- the vendors are amazing and the variety out of this world. Loved all the food as well. A must go to event!