Regency on the Beach
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1 night
1 room, 2 adults, 0 children
All properties in Palm Beach
Regency on the Beach
1483 Gold Coast Highway, Palm Beach, Queensland, 4221, Australia
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Amenities
Outdoor swimming pool
Sauna
Private parkingFree
Multi-function room
Wi-Fi in public areasFree
Front desk (limited hours)
Safe at front desk
English
All amenities
Property Description
With a stay at Regency on the Beach in Gold Coast (Palm Beach), you'll be a 5-minute drive from Currumbin Wildlife Sanctuary and 10 minutes from Pacific Fair Shopping Centre. This beach aparthotel is 6.1 mi (9.8 km) from The Star Gold Coast and 6.5 mi (10.5 km) from Kirra Beach.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 49 reviews
Surroundings
Airport: Gold Coast Airport
(8.8 km)
Train: Varsity Lakes Train Station
(10.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
3 Bedroom Standard-Ground Floor
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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10
Standard Two-Bedroom Apartment
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Deluxe Two-Bedroom Apartment
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
One-Bedroom Apartment With Ocean View
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
One-Bedroom Apartment Hinterland View
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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1
One Bedroom Hinterland Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Wardrobe
Hair dryer
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5
Standard Studio (2 X Twin Beds)
Bedroom 1:2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
7.2/10
49 reviews
Verified Reviews- Cleanliness7.2
- Amenities7.2
- Location7.2
- Service7.2
Average for similar properties in Palm Beach
Anonymous User
December 10, 2023
We saw one cockroach on the first evening, then one more above our bed at 1am ! And another one in the toilet on the next morning. That’s unacceptable! Underneath the microwave was super dirty… Although we were booked for two nights, we had to move out the next day. We did talked to the front desk but no action was taken. I will never stay there again.
Guest User
July 10, 2025
Absolutely appalling service from word go. When we arrived at 3.00pm reception was closed. Our check in information said "The front desk is open during the following times: Monday-Friday: 9 AM-4 PM Front desk staff will greet guests on arrival at the property" There was nobody to be seen and reception was locked up. We tried calling several numbers for after hours provided on the front of the property but both lines were not being answered or were disconnected. God forbid it wasn't an emergency situation!! We had asked for a rollaway bed for our son which wasn't in the room. Again when I tried calling the numbers provided but still no answer. Luckily a lovely lady who owns apartment there helped us and managed to track someone down after making numerous calls. If it wasn't for this lady's help and persistence to assist us trying to contact the building manager, we would not have had any help. She said this is a persistent problem with the property manager who lives miles away and is never there. We were at the stage of sleeping on some old outdoor sun lounger matts a neighbor said he could help with. When a rollaway bed finally arrived it was old and rusty and appallingly uncomfortable. Our son couldn’t sleep on it. Overall the experience at this place was terrible and ruined the end of our trip to the Gold Coast. Avoid this absolute rip off joke of an establishment at all costs!
Guest User
May 23, 2025
Unfortunately, Regency on the Beach chose not to allow a credit or cancellation on a booking that I'm unable to attend due to doctor orders (and a medical certificate) stating I'm not allowed to fly. I was hoping to re-book ASAP but I think I'll be avoiding this hotel.
Glenys
May 21, 2025
Loved: beautiful view from spacious rooftop the sound of waves from studio and location.
Didn’t like: The reception desk on a weekend in this complex in a tourist area, only opens from 9-10am. Guests phone upon arrival at 2pm to obtain pin to open safe to find keys and paperwork. Several envelopes for different guest’s apartments were there. People could take anyone’s envelope. A guest who was waiting longer than us for a return call for his pin, reached in to obtain his. Where is the security in this procedure? During first phone call I discovered vehicle was too tall to fit in underneath car park. I was advised that I couldn’t park in any of the 5 visitor car parks …but on road. Continuous yellow line on public road – so NO parking was available. When phoning upon arrival I was told again that car can be towed away if I parked in visitor carpark. I stated that as paying guests for 2 nights we should have more rights over visitors for a carpark. Told them that we will be parking; gave rego number and said that we don’t want our vehicle towed away. Other guests could not believe this procedure exists and had never come across it before.
Marilyn
May 6, 2025
We've been here many times and always enjoy it. The location is beautiful and very relaxing.
Peter
April 2, 2025
Overall ok. Good value for money
Olwen
March 26, 2025
We stayed in a studio with a ocean view, only a couple of things the shower door doesnt close properley the toilet seat is too small, but come here every year and we are happy staying at the regency
Erin
February 27, 2025
The location of this property was fantastic! Close to the surf club and the beach. The property is older, but clean and tidy. Checkin process was easy and staff were helpful and friendly. Pool and spa were clean.
Wendy
February 17, 2025
Our overall stay was lovely and we would stay again, however, he property could do with some TLC both in the units and in the grounds.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Private parking
Free
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Multi-function room
Front Desk Services
Front desk (limited hours)
Safe at front desk
Languages Spoken
English
Public Areas
BBQ
Elevator
Garden
Health & Wellness
Sauna
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Fri]09:00–16:00
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. VND 3,416,020) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 27
Phone:+61-7-55209888
Email:info@regencyonthebeach.com.au
With a stay at Regency on the Beach in Gold Coast (Palm Beach), you'll be a 5-minute drive from Currumbin Wildlife Sanctuary and 10 minutes from Pacific Fair Shopping Centre. This beach aparthotel is 6.1 mi (9.8 km) from The Star Gold Coast and 6.5 mi (10.5 km) from Kirra Beach.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include a safe deposit box at the front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 40 individually furnished guestrooms, featuring kitchens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include a safe deposit box at the front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 40 individually furnished guestrooms, featuring kitchens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Regency on the Beach?
The cancellation policy for Regency on the Beach varies depending on the type of room and booking conditions.What is the cancellation policy for Regency on the Beach?
What are the check-in and check-out times at Regency on the Beach?
Standard check-in time at Regency on the Beach is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Regency on the Beach?
Can I bring my pet inside the Regency on the Beach?
As much as we love pets, unfortunately, we are unable to accommodate them in Regency on the Beach.Can I bring my pet inside the Regency on the Beach?
How far is the Regency on the Beach from the closest airport?
The closest airport is Gold Coast Airport, and it is about 14 mins from hotel by car (8.8 km).How far is the Regency on the Beach from the closest airport?
About This Property
| Nearest Airport | Gold Coast Airport |
|---|---|
| Distance to Airport | 8.75KM |
| Nearest Train Station | Varsity Lakes Train Station |
| Distance to Train Station | 10.19KM |
| Hotel Star Rating | 3 |