Chan-Kah Resort Village Convention Center & Maya Spa
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1 night
1 room, 2 adults, 0 children
All properties in Palenque

Chan-Kah Resort Village Convention Center & Maya Spa

Lodge
Km. 3 Carretera a las ruinas Las Ruinas, Palenque, Chiapas, 29960, Mexico
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Highlights
Free parking
Ideal location
Lots to do
Amenities
Outdoor swimming pool
Hiking
Sauna
Spa
Massage room
Private parkingFree
24-hour front desk
Luggage storage
All amenities
Property Description
Located in Palenque, Chan-Kah Resort Village is within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.3 mi (5.4 km) from El Panchán.
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 102 reviews
Surroundings
Airport: Palenque International Airport
(9.9 km)
Landmarks: Chan-Kah Resort Village
(<100m)
Landmarks: Bambú Maya
(280m)
Landmarks: EcoMundo Park
(760m)
Landmarks: Elementos Naturales Palenque
(1.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Villa Junior King
4

Villa Junior King

1 bedroom: 1 king bed | 1 living room
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Junior Double Villa
5

Junior Double Villa

1 bedroom: 2 double beds | 1 living room
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability

Guest Reviews

8.7/10
Very Good
102 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Palenque
Most Mentioned
AI Summary
Convenient jungle location near ruins, spacious comfortable rooms with firm beds, large lovely pool area with extensive gardens and good leisure facilities. Easy access to taxis or cars needed for departure.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 14, 2024
The place is nice. If you are not 100% an animal lover, I do not recommend it. There are several not very nice animals hanging around the hotel. And there is a lot of noise at night, the rooms have quite a few insects, such as ants, those that don't bite but climb on your things or clothes. I would recommend the place to fumigate the rooms, out there they have a pretty nice Alberta area. To leave the hotel you have to order a taxi or arrive by car.
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E‍r‍i‍k‍P
September 3, 2023
I loved the natural setting of this place, right in the middle of the jungle, the location is also great, very close to the ruins.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
We had a very pleasant dinner at the restaurant of Chan-Kah Resort. The setting is peaceful, surrounded by lush jungle — ideal for a relaxed evening. Service was professional and friendly, with a special mention for Yleen, the hostess, who made us feel welcome and gave great suggestions. The Mango Margarita was outstanding, and the shrimp croquettes are definitely worth trying. Food was well-prepared and nicely presented. A solid choice for both guests and visitors in the Palenque area.
R‍a‍h‍e‍l‍ ‍L
May 15, 2025
Ich war zusammen mit meiner Schwester im Rahmen einer Gruppenreise vom 17.01.-19.01.25 dort. Die Zimmer sind ordentlich, die Betten bequem und die Anlage weitläufig und schön. Außerdem liegt das Hotel sehr nah an den Ausgrabungen. Trotzdem würden wir das Hotel nicht empfehlen. Das negativste Erlebnis war, dass wir bestohlen worden sind. Die Zimmerreinigung war bereits durch als wir zum Pool gegangen sind. Dort haben wir uns Handtücher ausgeliehen und mussten unsere Zimmernummer angeben. Wir waren eine gute halbe Stunde am Pool, d.h. jemand vom Handtuchverleih hat gezielt unsere Zimmernummer weitergegeben. Obwohl wir das genauso an der Rezeption gemeldet haben und überall Kameras waren, hat man sich geweigert, dem Diebstahl weiter nachzugehen. Meine Schwester spricht fließen Spanisch und auch ich verstehe es Recht gut. Es war sehr schwierig mit dem Hotelmanager in Kontakt zu kommen, aber auch der hat uns das Gefühl gegeben, dass wir selbst schuld wären. Man hat sich geweigert, die Polizei zu verständigen und uns gesagt, dass es dann unsere Weiterfahrt verzögern würde. Der Safe im Zimmer war nicht funktionsfähig. Obwohl wir bei Anreise eine DIN A 4 Seiten lange Anleitung zur Anlage erhalten haben, stand dort nichts darüber, dass man für Geld hätte, den Safe aktivieren können. Dies stand auch nicht direkt am Safe im Zimmer, so dass wir das Gefühl hatten, dass er kaputt sei. Außerdem würde ich bei einem Hotel dieser Preiskategorie erwarten, dass ein Safe kostenlos dabei wäre. Das Abendessen war gut, das Frühstück war jedoch ausgesprochen schlecht und außerdem war das Personal komplett überfordert. Wir waren extra früh dort, um rechtzeitig bei den Ausgrabungen zu sein. Obwohl wir die erste Gruppe waren, wurden andere vor uns bedient. Die Bestellaufnahme war schwierig, das Essen wurde spät, falsch oder gar nicht gebracht und war auch nicht besonders lecker. Man konnte auf dem Gelände in den Regenwald gehen. Ein Bereich war jedoch abgetrennt und konnte nur mit einer Führung, an der Rezption buchbar, betreten werden. Wir haben mehrmals gesehen wie Tukane in diesen Bereich geflogen sind, so dass zu vermuten war, dass die guten Beobachtungsstellen absichtlich mit Stacheldraht abgesprerrt waren.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2025
Mi experiencia en el chan-kah fue mágica. El hotel está inmerso en plena selva, lo que permite una conexión directa con la naturaleza sin sacrificar comodidad. Desde la llegada, el personal de recepción fue cálido y acogedor, Carlos fue muy amable en atendernos y brindarnos información. Las habitaciones son rústicas pero muy cómodas, con detalles que respetan el entorno natural y al mismo tiempo ofrecen todo lo necesario para descansar: camas cómodas, ventilación adecuada y una limpieza impecable. Despertar con el sonido de los monos y ver el amanecer entre los árboles fue una experiencia única. Todo 10/10 La alberca es hermosa, y adecuada para todas las edades, además el restaurante es excelente. Lo recomiendo totalmente a quienes buscan una experiencia auténtica de ecoturismo, rodeados de belleza natural, buena comida y un servicio excelente. ¡Volveré sin dudarlo!
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O‍s‍i‍i‍ ‍G
April 21, 2025
Te relajas desde que entras al hotel, las instalaciones son divinas, quiero una copia exacta de la habitación/cabaña en mi casa jaja.. la alberca espectacular y el trato es amable. Cómo recomendación, sólo añadiría más variedad a su menú. Muy recomendable para viaje en familia o pareja.
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A‍n‍t‍o‍n‍i‍o‍ ‍R
April 17, 2025
El lugar está muy bien, pero el servicio del restaurante es deplorable para los precios que tienen uno esperaría un servicio por lo menos bueno, pero la comida no está bien preparada de equivocan con los pedidos y el tiempo de espera es demasiado
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y‍a‍z‍m‍i‍n
May 2, 2025
estuvo muy bien
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Services & Amenities

Outdoor swimming pool
Spa
Bar
Billiards room
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,500 (approx. PHP 4,619.50) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 69
Located in Palenque, Chan-Kah Resort Village is within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.3 mi (5.4 km) from El Panchán.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Enjoy a meal at Lum, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Palenque? This hotel has 12 square feet (1 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Frequently Asked Questions

What is the cancellation policy for Chan-Kah Resort Village Convention Center & Maya Spa?

The cancellation policy for Chan-Kah Resort Village Convention Center & Maya Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Chan-Kah Resort Village Convention Center & Maya Spa?

Standard check-in time at Chan-Kah Resort Village Convention Center & Maya Spa is 15:00 and check-out time is 12:00.

What amenities and services are available at Chan-Kah Resort Village Convention Center & Maya Spa ?

Chan-Kah Resort Village Convention Center & Maya Spa offer top amenities and services include Shuttle service.

Can I bring my pet inside the Chan-Kah Resort Village Convention Center & Maya Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in Chan-Kah Resort Village Convention Center & Maya Spa.

How far is the Chan-Kah Resort Village Convention Center & Maya Spa from the closest airport?

The closest airport is Palenque International Airport, and it is about 19 mins from hotel by car (9.9 km).

About This Property

Nearest AirportPalenque International Airport
Distance to Airport9.86KM
Average Price FromPHP6465
Hotel Star Rating3