Chan-Kah Resort Village Convention Center & Maya Spa
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Chan-Kah Resort Village Convention Center & Maya Spa

Km. 3 Carretera a las ruinas Las Ruinas, Ruinas-Palenque 3, Las Ruinas Zona Arqueológica, Palenque, Chiapas, 29960, Mexico
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Highlights
Free parking
Ideal location
Lots to do
Amenities
Outdoor swimming pool
Hiking
Sauna
Spa
Massage room
Private parkingFree
24-hour front desk
Luggage storage
All amenities
Property Description
Located in Palenque, Chan-Kah Resort Village is within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.3 mi (5.4 km) from El Panchán.
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 102 reviews
Surroundings
Airport: Palenque International Airport
(9.9 km)
Landmarks: Chan-Kah Resort Village
(<100m)
Landmarks: Bambú Maya
(270m)
Landmarks: EcoMundo Park
(760m)
Landmarks: Cabañas Kin Balam Palenque
(790m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Villa Junior King

1 bedroom: 1 king bed | 1 living room
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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5

Junior Double Villa

1 bedroom: 2 double beds | 1 living room
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability

Guest Reviews

8.7/10
Very Good
102 reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Palenque
Most Mentioned
Review summary
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Surroundings/Nature: The property’s integration with the jungle provides a unique experience, with guests noting the presence of wildlife such as howler monkeys and the soothing sounds of the tropical environment, which enhances the resort’s ambiance.
E‍r‍i‍k‍P
September 3, 2023
I loved the natural setting of this place, right in the middle of the jungle, the location is also great, very close to the ruins.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 14, 2024
El lugar es bonito. Si no eres 100% amante de los animales no lo recomiendo. Hay varios animales no muy agradables rondando el hotel. Y hay bastante ruido por las noches las habitaciones tienen bastantes insectos como hormigas son las que no pican pero se suben a tus cosas o ropa. Recomendaría al lugar fumigar las habitaciones de ahí en fuera tienen una zona de alberta bastante bonita. Para salir del hotel tienes que pedir un taxi o llegar en carro.
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d‍i‍d‍i‍e‍r‍b‍l‍o‍k‍l‍a‍n‍d
July 14, 2025
We had a very pleasant dinner at the restaurant of Chan-Kah Resort. The setting is peaceful, surrounded by lush jungle — ideal for a relaxed evening. Service was professional and friendly, with a special mention for Yleen, the hostess, who made us feel welcome and gave great suggestions. The Mango Margarita was outstanding, and the shrimp croquettes are definitely worth trying. Food was well-prepared and nicely presented. A solid choice for both guests and visitors in the Palenque area.
D‍r‍e‍a‍m‍e‍r‍1‍6‍6‍8‍5‍1‍2‍5‍8‍2‍2
November 6, 2025
The setting was wonderful, set in its own grounds with little huts as detached individual rooms around a pool. The room was a high standard and aesthetically pleasing, The area around the complex is forest with pathways leading to reception and a large restaurant which is full of light overlooking the pool. The pool is the focal point, split into 3 sections differing in depth. While I was impressed with the layout and facility I felt the food and drinks were more expensive than elsewhere I’d stayed, It’s not an option to eat anywhere else, so I thought that was a bit much as it was exploiting the guests. The location was also very good for access into Palenque. Much as I liked the look and the layout, the prices were hard to accept. Also, 5am when wildlife wakes up… you’ll wake up.
r‍o‍s‍a
May 3, 2025
Enjoy the stay dislike the Starbucks store The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
J‍e‍s‍s‍i‍c‍a
May 6, 2025
MUY BIEN TODO, pero la atención está horrible tardan mucho, la cama muy dura
S‍u‍s‍a‍n‍a
March 28, 2025
It is very nice and convenient. Excellent service. Beautiful surroundisngs. Very comfortable.
E‍i‍n‍o‍n‍_‍E‍_‍M‍o‍u‍s‍e
February 9, 2025
Where do we start to explain this experience? The hotel is close to the National Park. The grounds are reasonably well kept. That’s the positive dealt with. On check in you are expected to sign a set of house rules; prior to being able to leave, your room has to be checked before an exit pass is given. I can only presume they were counting the towels because the room didn’t have a mini bar, coffee facilities or any valuables! Even the security safe didn’t have a lock - you had to pay a deposit for that! Food and drinks by the pool and restaurant are probably 2 and a half times more to what you expect to pay in a good Mexican restaurant. The food was OK. Breakfast again OK. Service was slow and disorganised. The rooms were dated and not particularly clean, especially the concrete/pebble stone floors. Fortunately we were only here for one night. Not a good experience.

Services & Amenities

Outdoor swimming pool
Spa
Billiards room
Restaurant
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN1,500 (approx. €70.17) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 69
Phone:+52-9163450762
Located in Palenque, Chan-Kah Resort Village is within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.3 mi (5.4 km) from El Panchán.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Enjoy a meal at Lum, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Palenque? This hotel has 12 square feet (1 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Frequently Asked Questions

What’s the cancellation policy at Chan-Kah Resort Village Convention Center & Maya Spa?

The cancellation policy at Chan-Kah Resort Village Convention Center & Maya Spa depends on your room type and booking terms.

What are the check-in and check-out times at Chan-Kah Resort Village Convention Center & Maya Spa?

Check-in at Chan-Kah Resort Village Convention Center & Maya Spa starts from 15:00, and the standard check-out time is by 12:00.

What amenities, facilities, and services are offered at Chan-Kah Resort Village Convention Center & Maya Spa?

Popular amenities and services at Chan-Kah Resort Village Convention Center & Maya Spa include Shuttle service.

Are pets allowed at Chan-Kah Resort Village Convention Center & Maya Spa?

No, pets are not allowed at Chan-Kah Resort Village Convention Center & Maya Spa.

How do I get to Chan-Kah Resort Village Convention Center & Maya Spa from the nearest airport?

The nearest airport is Palenque International Airport, located about about 19 mins from hotel by car (9.9 km) away.

About This Property

Average Price FromEUR112
Hotel Star Rating3