Novotel Palembang - Hotel & Residence
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1 room, 2 adults, 0 children
All properties in Palembang
Novotel Palembang - Hotel & Residence
No. 7 of 4-Star Select Hotels in South Sumatra
Jl. R. Sukamto No.8A, 8 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra, 30127, Indonesia
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Highlights
Free parking
Ideal location
Comfy rooms
Sparkling clean
Excellent serviceShow more
Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
EV charging station
All amenities
Property Description
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.
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9.3/10
Best hotel in palembang town for vacation with children
All 47 reviews
Surroundings
Airport: Sultan Mahmud Badaruddin II Airport
(12.1 km)
Train: Stasiun Kertapati
(10.8 km)
Train: Simpang Martapura
(27.9 km)
Landmarks: Masjid Al - Hikmah
(280m)
Landmarks: PTC Sport Center
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Room with 1 Super King Bed
1 King bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
1 Bedroom Apartement With Double Bed
1 King bed
Has window
Non-smoking
Kitchen
Check Availability
3
Deluxe Room With Premium King Bed
1 King bed
Has window
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
1
Superior Twin Room With Pool View
2 Single bed
Has window
Check Availability
3
Superior Room With Premium King Bed
1 King bed
Has window
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
7
Superior Room With Twin Beds
2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Deluxe Room With Twin Beds
2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Room With 1 Super King Bed
1 King bed
Smoking Permitted
Air conditioning
Refrigerator
Minibar
Microwave
Check Availability
4
Superior King Room with Pool View
1 King bed
Smoking Permitted
Rainfall shower head
Check Availability
3
Family Suite
1 King bed and 2 Single bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
4
Junior Suite
1 King bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
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Guest Reviews
9.3/10
Great
47 reviews
This property hasn't received any negative reviews.
- Cleanliness9.3
- Amenities9.0
- Location9.5
- Service9.5
Average for similar properties in Palembang
Review summary
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Service Quality: Guests frequently praise the helpful and friendly staff, noting exceptional service in areas like the breakfast area. The service is highlighted as a key factor for repeat visits, especially for business travelers.(based on 6 reviews)
Joo01
July 8, 2025
Best hotel in palembang town for vacation with children
Guest User
August 12, 2025
clean and the staff is very helpful
Guest User
May 26, 2025
Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Goh Edy
July 16, 2025
One of the best hotel in Palembang. Hotel more suitable for holiday (resort)
KADHIRVELAN
July 17, 2024
Room is very nice, view are amazing, food are nice, staff are friendly especially on the breakfast area, been staying in here for bussines or family pleasure and always been happy with the service, will stay in here again next time.
Guest User
February 17, 2025
Good location, great service
Guest User
July 6, 2024
great hotel, clean, nice, big rooms,and good facilities and good location
ttavel
January 10, 2024
Overall, the facilities were good. However, the spa facilities were not good, and the spa operating hours were different from the advertisement. I only ran it for a while in the afternoon
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
EV charging station
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Karaoke
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Additional charge
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Business services
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Indonesian
Food & drink
Snack bar
Bar
Room service
Public areas
BBQ
Additional charge
Shopping mall
PA and sound system
No smoking in public areas
Smoking area
Garden
ATM
Elevator
Health & wellness
Spa
Additional charge
Golf course
Off-site
Beauty and makeup
Gym
Massage room
Sauna
Activities
Karaoke
Additional charge
Nightclub
Cleaning services
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 110,000 (approx. TWD 207) per person |
Adult | Buffet:IDR 220,000 (approx. TWD 415) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2002
- Renovated: 2023
- Number of Rooms: 186
Phone:+62-711-369777
Email:info@novotelpalembang.com
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.
Frequently Asked Questions
What’s the cancellation policy at Novotel Palembang - Hotel & Residence?
The cancellation policy at Novotel Palembang - Hotel & Residence depends on your room type and booking terms.What’s the cancellation policy at Novotel Palembang - Hotel & Residence?
What are the check-in and check-out times at Novotel Palembang - Hotel & Residence?
Check-in at Novotel Palembang - Hotel & Residence starts from 15:00-23:30, and the standard check-out time is by 12:00.What are the check-in and check-out times at Novotel Palembang - Hotel & Residence?
What amenities, facilities, and services are offered at Novotel Palembang - Hotel & Residence?
Popular amenities and services at Novotel Palembang - Hotel & Residence include Shuttle service.What amenities, facilities, and services are offered at Novotel Palembang - Hotel & Residence?
Are pets allowed at Novotel Palembang - Hotel & Residence?
No, pets are not allowed at Novotel Palembang - Hotel & Residence.Are pets allowed at Novotel Palembang - Hotel & Residence?
How do I get to Novotel Palembang - Hotel & Residence from the nearest airport?
The nearest airport is Sultan Mahmud Badaruddin II Airport, located about about 25 mins from hotel by car (12.1 km) away.How do I get to Novotel Palembang - Hotel & Residence from the nearest airport?
Does Novotel Palembang - Hotel & Residence offer airport transfer services?
Yes, Novotel Palembang - Hotel & Residence offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Novotel Palembang - Hotel & Residence offer airport transfer services?
About This Property
| Nearest Airport | Sultan Mahmud Badaruddin II Airport |
|---|---|
| Distance to Airport | 12.14KM |
| Nearest Train Station | Stasiun Kertapati |
| Distance to Train Station | 10.79KM |
| Average Price From | TWD3051 |
| Hotel Star Rating | 4 |