The Randolph Hotel Oxford, a Graduate by Hilton Reviews

I thought it is a five star hotel, but they took 1£ deposit on me and never returned back and never reply for the Email.

Really cannot believe that a smaller room with low ceiling and small windows was given, so had to return to reception and ask for the correct category of room, but was told that the room booked is under maintenance, only different room was available now. After hours of waiting, the correct room was finally given. Funny thing was that when browse the hotel website, there are still same rooms available. Why such common tricks would have happened this luxury hotel?

We live the design of the rooms … breakfast is good … ppl are nice …very good experience

Stayed here in December for a birthday! Lovely location and history of building. Rooms were cosy and not a huge amount of room for suitcases. Though lovely and beautiful nonetheless.

Great location, right in front of the museum. Ppl in the hotel are nice and friendly, give us a lot of support.

We absolutely enjoyed our 3 days 2 nights stay at the graduate hotel at Oxford. We booked 2 King room bedrooms for me&my husband & my son for 2 nights. I am a little worry about 24m2 size of the bedroom might be too small for us but upon arrival and check-in, the room is just nice, very cozy and warm and very Brtish atmosphere. The arrival hall is really pleasant, they have a small cozy bar for good whisky cider and some snacks. My husband & I enjoyed our drinks at the bar, we tried their British draught cider. For the breakfast, they reserve at very beautifully designed Alica restaurant just next to the reception. Very decent English buffet. Not too crowded and very enjoyable morning breakfast. The bed, pillow blankets are super comfortable and we had uninterrupted sleep throughout the night. The room temperature is just nice we set at 19-22 degrees. The bathroom is not spacious but just nice for 1 person. However the bathroom floor is alittle cold as the hotel did not provide slipper. The amenities are decent shampoo/bath gel/conditioner big bottle sizes with small soap though we prefer hand gel and hand lotion as it is cold weather. The room has a spacious corner for closet and luggage, that is very good for my husband and I. However there's only 1 chair for reading and the light/lamp are a little dim maybe we can call it cozy [ Brtish style ]. Pros- Fabulous location to all tourist attractions [ 5 - 10 mins walk ] Pros- Fabulous hotel with good hardware & software Pros- Restaurants & bar that open late and offer food and drinks late till 10pm Pros- Daily Housekeeping is very good Pros- Hotel offers on-site car parking service by the conceige at £48/per night , we paid £96 for 2 nights car parking, same price as London Cheval Pros- They only charge £1 for security deposit that's very unusual but we total appreciate it. 100% Happy & Satisfied with the stay

I recently had the pleasure of staying at The Randolph Hotel by Graduate Hotels in Oxford, and it was an experience that exceeded all expectations. From the moment I stepped through the doors, the grandeur and elegance of the hotel were immediately apparent. The staff welcomed me with genuine warmth and professionalism, making me feel right at home. The room I stayed in was beautifully appointed, blending classic charm with modern amenities seamlessly. The bed was incredibly comfortable, ensuring a restful night's sleep. Each morning, the breakfast served was nothing short of delightful, offering a wide selection of fresh and delicious options to start the day right. What truly sets The Randolph apart is its unbeatable location. Situated in the heart of Oxford, it's a stone's throw away from the city's historic colleges, cozy cafes, and vibrant shopping areas. After a day of exploring, the hotel's spa was the perfect place to unwind and rejuvenate. I cannot recommend The Randolph Hotel enough to anyone visiting Oxford. Whether for its impeccable service, luxurious comfort, or prime location, this hotel is a gem that truly embodies the spirit of this historic city.

good good good hope to go again next time safety and comfortable

I chose this hotel based on the ratings. It didn't disappoint me. The room is quite big, with plenty of room for activities. The decoration and facilities are relatively new. There is a bus stop right outside that takes you directly to Churchill Manor. You can walk to other attractions. Although the price is a bit high, according to the price level in the UK, this hotel is very cost-effective. Recommended

The photos are very good, but it is not so beautiful in reality. The room is not big, the decoration is very British style, the interior of the house is basically a wooden structure, and people walking upstairs feel like they are walking on top of their heads. It is good to live here and experience the British style.

I lived in Oxford for a few years and took my kids back to visit. The hotel is convenient to all places in Oxford. I booked a suite and thought that the hotel would be improved after the renovation, but the actual experience was not good. The lighting in the room and toilet was always flickering and flickering, and the bathrobe was stained. The heating was not strong and I woke up several times in one night. I probably won't choose this place next time.

The worst hotel I've ever stayed in.

We love this hotel so much! It has a strong Oxford academic atmosphere! The room is also very unique! Very warm and exquisite! The experience is perfect💯

Pros: Good location, stylish decoration Cons: Old, bathroom tripped at night. Notified maintenance in the morning, but they didn't come to fix it in the afternoon. It was delayed until the evening when the maintenance staff got off work, so I had to change rooms. There were small flies in the bathroom. The front desk and room service were unsatisfactory. The slippers I requested the day before were not delivered the next day. Notified the front desk that I wanted the room to be cleaned before noon, but they didn't come until after 4pm. So many things happened, it was really depressing. After complaining, the front desk gave me a bar drink coupon, but most of the drinks could not be selected.