Travelodge by Wyndham Owen Sound

We had a really bad experience last night at Travelodge by Wyndham Owen Sound. At 12:45 AM one of your staff came into our rooms and shocked us and woke my baby up including all our family . This was very stressful and our family are disappointed. Your staff made me come down and have me sign 3 papers for mistake that was caused on his end. We want full compensation….. Who the hell comes into someone else’s room at a hotel after 12 :30. We couldn’t accept this issue and couldn’t sleep . My father inlaw and mother in law including my wife are extremely upset .

Staff were very accommodated with issues we had with heat now working in our room.

I don't normally write negative reviews and have pretty high tolerance when it comes to budget motels, but I feel this warrants warning others. I booked with the Hotel Tonight app over Thanksgiving long weekend when options were pretty slim, so unfortunately didn't see reviews. I checked in late and thankfully didn't need to stay long. I've stayed in many Travelodges and am usually comfortable. This one is in dire need of an overhaul. Furniture and walls were quite stained. The floor felt dirty underfoot and I found a long black hair that definitely wasn't mine on the folded face towel in the bathroom. I was exhausted and it was close to midnight, so I just decided to suck it up, get some sleep, and check out early to drive back to Toronto. In the morning the duvet cover had slipped off the comforter enough that I noticed a few small brown stains which can be a sign of bedbugs. Sure enough, by the end of the day I developed two itchy red welts in a line on the back of my neck that I strongly suspect are bedbug bites (my bad for not checking the bed the night before). I immediately called them to report it and was given the managers email. I haven't heard anything back after multiple days. No matter how good a deal it is or how tired you are, I recommend skipping this one. Wish I'd seen the other reviews sooner.

Overall this was a very pleasant experience. Service was good, rooms are nice and great location. Will be coming back

Nice place to stay for travelling. Good environment, nice property, and good service. The air conditioner is a big loud.

We were given a room infested with bed bugs. We saw 7 in the span of a 1/2 hour; killed 4 of them on pillows and 3 more were crawling up the wall. We left immediately packing up our clothes in plastic bags. I felt there was neglect with cleaning and pest control. Saw insect powder on the baseboards behind the bed so someone knew there was an issue in that room. It shouldn't have been given out. Room 219. Ruined our trip because it was the long weekend and they didn't have any other rooms available to switch us and all other hotels in the area were fully booked.

I stayed at this hotel last week for a business trip and had a very nice stay, staff was super friendly , rooms are nice and clean and they serve great breakfast, rates were much better compared to other hotels in the area. Would definitely come back to stay here again when in town.

The bathroom floor had hair all over it, there was no shower curtain and our TV didn’t work despite the night staff trying to fix it. We stayed for 2 nights and I specifically asked the front desk staff to have the floor in our room cleaned and replace the empty Kleenex box. Obviously our room prior to our stay was never cleaned properly. This was NEVER done and upon leaving I spoke with the same staff member and all I got was sorry!! I sent an email to Wyndham and only got a sorry from them. Not acceptable Some sort of financial compensation should have taken place for the terrible stay we had. Don’t stay here, go to the Comfort Inn up the street. We had a better stay there. #Wyndham #Travelodge