Chateau Royal Beach Resort & Spa, Noumea

Facilities: Guests appreciated the hotel's facilities, including a spa, fitness center, and swimming pool. The availability of a kitchen in the room was also noted as a convenience. The large and clean rooms with ocean views added to the comfort of the stay.(based on 2 reviews)

Looks can be deceiving! The resort looks fabulous. The views are amazing. Cleanliness was very good. Staff provided wonderful service. Interior decor was great…………. Restaurants, bars and food offered is where this resort fell down. Three restaurants, two bars plus a swim up bar are found in the advertising. Only one restaurant and bar were open at the time of our holiday. The restaurant was classed as Al la carte but food offered was ordinary and way over priced. We tried to go in our first night but restaurant was not available. We were offered a tapas and pizza menu, which we could order from and take up to our room. We had two serves of fish and chips and two drinks from the bar. Approximately $95aud! Separate occasion we bought a 1.5lte botte of Pepsi to take back to room. Approximately $12.95aud! There is not room service. You have to go down and order the food yourself and wait for it before taking it back to your room. There was a note shoved under our door one night informing us the restaurant would not be available the next day due to a private function. That just topped off the disappointing food service. The resort needs a small shop for guests to get snacks, foods and travel needs. The cost of using the indoor pool and spa area is disappointing as an additional expense. Along with the board short and pool cap requirements. The swim up bar has been closed two years!