Hotel Imperiale

I normally don’t write negative reviews but in this case wanted to warn other customers. I booked a reservation for this hotel and they requested a deposit which I paid upon booking. About 10 days later, I received a email stating they were canceling my reservation since the hotel would be closed due to renovation during my stay and they ‘offered’ to return my deposit. Of course I requested a refund of the deposit, it should have been automatically refunded due to their cancellation. A few weeks later I still have not received my refund and the hotel has not responded to my follow up emails.

Fabulous hotel near the Auswitch museum. Spotlessly clean and friendly staff. The restaurant was fabulous and the staff and food was great. Was able to charge tesla in car park too which was an added bonus. Would throughly reccme d this hotel a s restaurant.

I stayed in this hotel also due to its location which makes Hotel Imperiale an ideal point for cyclists starting the cycling adventure with Wiślańska Trasa Rowerowa. Hotel is also located in walkable distance fron Auschwitz so if this is one of your main reasons why you visited Oświęcim then you can't be closer. At the same time you're just 3 kms away from the City Centre & attractions such as the town hall, King's Castle, Jewish Museum-synagogue & boulevard. My room was tidy and neat, the bathroom clean and well stocked, there was a kettle, TV, tea & coffee – all any traveller could want! Air-condition works very well. The towels were thick and luxurious. The WIFI at this hotel is steady and fast. Menu is very rich and breakfast is real feast with variety of options to choose from (take a look on a pictures in the gallery). They have parking onsite. There is peace and quiet here, life goes much slower than in a city centre. Away from the hustle and bustle and everyday problems. You will find 13 pictures of the hotel in my gallery. I will be recommending Hotel Imperiale to anyone who is looking clean, comfortable and modern place to stay.

Due to the season, this hotel was mostly empty. We were treated to a clean, comfortable, quiet place that was totally attentive to us. Breakfast was huge and tasty, a big spread was put out even tho we were the only people in the breakfast room the entire time we ate. Parking was a reasonable 30 polish, check in and out was super quick and easy, and our room was very lovely. It is basically across the street from the Auschwitz entrance, so it was very convenient. Would stay again and recommend to friends and family.