Forenom Aparthotel Oslo Reviews

Didnt’t receive any checkin details on my date of arrival. Ends at having to call Customer Service, for which you have to wait for a long time before any of their staff is available. There was a strong beeping noise on inside the room all night round. We asked for changing a room as soon as we noticed the sound, around 6.45pm in the evening, but no staff was available to help us as we’ve told they finished their schedule as 4pm - which is ridiculous for hospitality industry. We stayed awake for the entire night, as we were literally sitting next to a ‘fire alarm’. The hotel was not only available to change a room for us, neither willing to issue any refund as a compensation. Worse than a hostel, pretty much throw £100 away.

There are 3 supermarkets downstairs, one minute walk to train station, very convenient.

Good location. Nice . Just be sure before arriving the hotel you have the key code and room code number.

Nice breakfast Good service Comfortable stay with well trained staff

everything is alright. the location is good

This is the reason why I will cancel my membership in trip. This was the second time I suffer from the lack of proper treatment when a family arrives to one apart hotel. . Two hours waiting for the acces code… last use of the app… bye bye..

Rejected by hotel without valid reason told me to write email for refund but no reply disappointing

The check-in time is 16:00. I suppose to receive the pin code of the main entrance and the information of my room by 16:00 according to the confirmation e-mail. I didn't receive the e-mail at that time. I was not able to call. Some locals help us to give a call. My friend gave his e-mail address to the staff but he still cannot receive the pin code. We were not able to get in. I finally receive the e-mail from the hotel 40 minutes after the check-in time. We waited for so long. That's an awful experience. By the way, there is a chewed bubble gum on the kitchen table...

Cheap and convenient. Clean room

Hotel in the center - this is a plus. Everywhere nearby. The area is not very inviting but it was fine for one night. This is a budget option, but worth recommending at this price. The apartment was clean. The beds were very comfortable. The downside was contact with the hotel. We couldn't enter it at the scheduled time because we weren't sent the appropriate code.

I didn't receive the hotel's information collection email until I checked in, so I didn't have the password. I contacted the trip customer service at the hotel entrance. Fortunately, the customer service was very good and helped me contact them quickly. The facilities are quite complete and the location is quite close to the subway entrance, but the bed is not very good, like a simple spring bed. Then the quilt and pillow have a smell, and it is uncomfortable to sleep.

No, the key is that the neighborhood is a bit messy

The location of the hotel is good, close to the station, and there are many shops nearby where you can buy food. The cooking utensils in the room are very complete, which is convenient for those who want to cook by themselves, but the check-in procedure is a bit troublesome at the beginning, because the hotel's email is put in spam mails, so I don’t know that it is necessary to complete the procedures online in advance, and the hotel is fully self-service and unmanaged. If you go directly to the hotel and no staff can solve the problem, you may need to pay attention before you arrive.

Fortunately, the convenience of checking in is too annoying, because it is fully self-service management, so it wastes too much time on this aspect, if it is optimized, the part will be good, and the location is convenient