3 Chome-6-6 Nipponbashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanView Hotel Details
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Sarasa Hotel Namba Guest Reviews
4.3/5
Very Good
183 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.4
Cleanliness4.2
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All reviews(183)
Positive reviews(179)
Reviews with photos/video(46)
Awesome stay(39)
Friendly staff(31)
Convenient location(30)
Great value for money(22)
Near shopping area(16)
Easy to get around(12)
Strange smell in room(5)
Negative reviews(4)
Suneephorn
Twin Non-Smoking
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Nice location and walk from namba station around 700 m. We can walk around there and find many interesting. O can walk to the cafe that i want to go
Response from Property: Thank you for sharing your experience! We’re delighted to hear that our location added convenience to your stay and made it easy for you to explore the nearby attractions and cafes. It sounds like you enjoyed discovering the local spots around Namba station. We hope to welcome you back soon for more memorable walks and visits to your favorite cafes!Warm regards,
Guest User
Single Room
Stayed in Dec 2024
Solo travelers
11 review
2.5/5
Posted on Jan 29, 2025
Last time I stayed I gave it a very good review. It was based mainly on the location and service from the front office. However, this time I was greatly disappointed that for the 3 days I stayed there was no cleaning, no throwing away of garbage or change of towels. The bath tub was dirty! I first noticed some color on the side and rubbed my hands against it to find dirt. Check in time at 3.00 and check out time at 10.00! This reflects serious problem with housekeeping and management! However, beside a couple of staff not understanding English the others very helpful! I must wish to thank them for their help!
Guest User
Twin Non-Smoking
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Price is affordable, great location closed to stations, market, and local supermarkets. Nice and friendly team.
Eagle & Jy
Twin Non-Smoking
Stayed in May 2024
Family
13 review
3.5/5
Posted on Jun 30, 2024
hotel location is good , especially for shopping, dinning and transportation.
Response from Property: Thank you for choosing to stay with us and for sharing your positive feedback! We are delighted to hear that you found our hotel’s location convenient for shopping, dining, and transportation. Our central location is indeed one of the highlights, making it easy for our guests to explore all that the area has to offer.We appreciate your kind words and look forward to welcoming you back during your next visit!
Jian Ming
Single Room
Stayed in Apr 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on May 25, 2024
Great location and value for money, convenient access to Namba station
Response from Property: Thank you for choosing to stay with us and for sharing your feedback! We are thrilled to hear that you found our location convenient and great value for money. Being close to Namba station makes it easy for our guests to explore the area, and we’re glad you appreciated that.We look forward to welcoming you again on your next visit and will continue to provide excellent service
SM siugi
Single Room
Stayed in Feb 2024
Solo travelers
5 review
3.2/5
Posted on Apr 8, 2024
The hotel is a little far away from Namba station.
The room is very small, but still able to have luggage rack and desk for make up.
There is free coffee in the lobby, which is good.
Also coin laundry.
Response from Property: Thank you for sharing your feedback with us! We appreciate your comments about the room and are glad to hear that you found the luggage rack and makeup desk helpful. We also appreciate your positive remarks about the free coffee in the lobby and the coin laundry facilities.We understand that the distance from Namba station might be a little further than expected, and we will continue to work on providing the best possible experience for our guests. Thank you for staying with us, and we hope to welcome you again in the future
Andrew Hoh
Semi Double Room
Stayed in Feb 2024
Couples
14 review
3.0/5
Posted on Mar 30, 2024
Travellers need to know the Sustainable policy of the hotel and be prepared. No clean up of rooms until day 8 if stay is longer than that. Tooth brush and paste provision at JPY150. Clear used towels and trash from room to external of room and collect new towels from front desk.
Guest User
Deluxe Japanese Room And Western Style Room
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 1, 2025
Quiet cosy area, waiting distance to city
Response from Property: Thank you for your feedback.We’re delighted to hear that you enjoyed the quiet and cozy atmosphere of the area, as well as the convenient walking distance to the city. Providing a relaxing and accessible environment is something we strive for, and we’re glad it met your expectations.We hope to welcome you again in the future
Michael W L Sim
Twin Non-Smoking
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 15, 2025
Good for its price & location
Guest User
Single Room
Stayed in Jul 2024
Solo travelers
15 review
3.0/5
Posted on Aug 28, 2024
As expected from hotel in japan
Response from Property: Thank you for your feedback and for choosing to stay with us. We appreciate your understanding and recognition of the standards that are common in hotels in Japan. We always strive to provide the best possible experience for our guests, and we are grateful for your comments.If you have any further suggestions or would like to share more about your experience, we would love to hear from you. We hope to welcome you back in the future!
The location is very convenient, about 10 minutes walk from Nankai Namba Station. The room is very small and the facilities are old, but it does not affect the use. The hotel is right on the street, so you can always hear motorcycles blasting on the street at night.