3 Chome-5-25 Nipponbashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
1472 review
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Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1472)
Positive reviews(1455)
Reviews with photos/video(526)
Large rooms(268)
Convenient for shopping(109)
Would stay again(62)
Perfect for kids(57)
Awesome kitchen(27)
Close to airport(25)
Has play area for children(16)
Tasty coffee(12)
Negative reviews(17)
Guest User
Family Room
Stayed in Apr 2025
Family
4 review
9.5/10
Amazing
Posted on May 30, 2025
location was good and room was spacious! common facilities included a gym, children playground and lounge suitable for working/coffee.
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Lay Khim
Twin Studio
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 19, 2025
Near to Namba station. Look for exit 2 and follow the signboard. Lawson and 7-11 are just within walking distance. There’s microwave inside the room which is value added and the room is considered big compared to others.
There is residence lounge at 6th floor. However, there’s only one microwave in the residence lounge . We were there on one morning and one man was heating up food for 8pax very inconsiderate. We had to wait for 30 mins.
The residence lounge is always running out of supplies especially sugar.
Overall good experience, high recommended.
6/13
Response from Property: Thank you for choosing to stay at our hotel during your trip. We also appreciate your feedback. We are committed to ensuring that all our guests are satisfied with the services provided at our hotel. Thank you once again, and we look forward to welcoming you again.
Lysha
Deluxe Twin Room
Stayed in Mar 2025
Family
15 review
9.5/10
Amazing
Posted on Apr 30, 2025
We chose because of its location
Near train station & shopping
Many eateries around
Hotel room comfort and size👍🏻
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
JeanWenas
Deluxe Twin Room
Stayed in Mar 2025
Travel with friends
15 review
9.5/10
Amazing
Posted on Apr 28, 2025
Room is big enough for 2 big luggage
Bed and pillow is perfect
Water shower big
Location lots of nice and yummy restaurant nearby
Stayed for total of 4 nites
Will come back again if holiday in Osaka
Thanks to the cs guy on 26 evening
Very friendly but so sorry forgot your name 🙏🏻
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Judy Lpy
Executive Double Room
Stayed in Mar 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on May 1, 2025
This is the first hotel of my Japan trip. I chose this place as it offers much spacious size room comparing the hotels nearby. Location is very convenient with walking distance away from Namba Station and Nipponbashi. Most days I would be walking rather taking the metro. Service and daily cleaning service are impeccable. Laundry service was very convenient and easy to use. They do offer gym onsite but I didn't get to use it. Finally, the hotel also offers very easy process to assist luggage forwarding service. It seamlessly forwarded my luggage to next hotel. If I return to Osaka again, I will stay here again!
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. It's fantastic to hear that you had a great experience during your stay. We appreciate your kind words and look forward to your next visit. Sincerely, Guest Service Officer
Anonymous User
Deluxe Double Room
Stayed in Apr 2025
Couples
7 review
10.0/10
Outstanding
Posted on May 25, 2025
Great location and very clean. The staff speak very good English.
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Citadines Namba Osaka has friendly and communicative staff, making check in and out a breeze. The room is spacious, comfortable and clean. The hotel is also conveniently located with amenities and food around it. I had stayed twice and would do it again.
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
kristaytlc
Double Studio
Stayed in Feb 2025
Couples
7 review
10.0/10
Outstanding
Posted on Mar 16, 2025
10mins walk to Namba Station. Fairly flat. Easy to get to KIX Airport by the Nankai Express. The room is fairly spacious by Japanese standard. Facilities include the lounge which is open to hotel guests only. You can enjoy free coffee there. Also a nice place if you decide to buy takeaway and eat here for meals. The laundry on 5F is so convenient. Overall, would recommend this hotel.
Response from Property: Thank you for sharing your positive stay experience with us! We are delighted to read that you were satisfied with your stay. We thank you again for choosing to stay with us and we look forward to welcoming you again at Citadines Namba Osaka. Yours sincerely, Guest service
Milliet
Twin Studio
Stayed in Jan 2025
Family
11 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Stayed at Citadines Namba Osaka and absolutely loved it! The location is great—just a 10-minute walk to the metro, making it super convenient to explore the city. The room was impressively clean and spacious, with plenty of room to open two large suitcases comfortably.
Highly recommend this hotel to anyone visiting Osaka, and I’ll definitely be back again!
Response from Property: Thank you for staying with us again and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Guest User
Premier Twin Room
Stayed in Mar 2025
Family
4 review
8.5/10
Very Good
Posted on May 7, 2025
Nice and beautiful hotel . Good location and service !
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Couples
6 review
10.0/10
Outstanding
Posted on Jan 8, 2025
Easy access to namba station. Spacious & stylish room with comfortable bed. The front desk is very friendly and helpful.
Response from Property: Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again.
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Couples
11 review
8.5/10
Very Good
Posted on Apr 23, 2025
Nice hotel and nice room
Response from Property: Thank you very much for your feedback. It seems like that you had a lovely stay with us. We hope to see you again in the future. Best regards, Guest Service Officer
Guest User
Deluxe Double Room
Stayed in Nov 2024
Family
7 review
9.5/10
Amazing
Posted on Dec 16, 2024
The room was spacious and bed was really comfortable. The pillows were so much better than the other hotels that I've stayed in Tokyo and Kyoto. Only con is there is a bit of distance to walk to train station.
Response from Property: Thank you very much for your feedback. It seems like that you had a lovely stay with us. We hope to see you again in the future. Best regards, Guest Service Officer
Anonymous User
Double Studio
Stayed in Nov 2024
Couples
4 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Convienient location with lots of food options and shops. Clean and comfortable room, amenities were great too. Staff are very helpful too.
Response from Property: Thank you for taking the time to share your positive experience at Citadines Namba Osaka. Your satisfaction is our priority, and we are delighted to have met your expectations. We look forward to seeing you again in the near future. Guest Service Team
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 16, 2024
Very spacious room. Location is not bad. About 10 mins walk dragging luggage to namba nankai Station will stay again.
Response from Property: Thank you for your good review! We're happy to know that you had a wonderful stay with us. Looking forward to welcoming you next time!Sincerely, Guest Service Officer