Tokyu Stay Osaka Honmachi

Tokyu Stay Osaka Honmachi Reviews

Tokyu Stay Osaka Honmachi

2 Chome-4-24 Kyutaromachi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0056, JapanView Hotel Details
Tokyu Stay Osaka Honmachi
Tokyu Stay Osaka HonmachiTokyu Stay Osaka HonmachiTokyu Stay Osaka Honmachi
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Tokyu Stay Osaka Honmachi Guest Reviews

4.4/5
Very Good
1311 review
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(1311)
Positive reviews(1262)
Reviews with photos/video(307)
Easy to get around(266)
Awesome amenities(265)
Close to metro(180)
Convenient for shopping(63)
Tasty food(31)
Luggage delivery service(22)
Tasty coffee(18)
Negative reviews(49)
KalisiaMi
Smart Semi Double A
Stayed in Nov 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jan 4, 2025
Very convenient location with friendly staff. The room is spacious, and the humidifier was a lifesaver! My only feedback would be about the breakfast. If you’re staying for more than two days, I’d recommend skipping it, as the menu doesn’t change much and can get repetitive.
Response from Property: Thank you for choosing our hotel.We are delighted that you are satisfied with our facilities and services.We look forward to serving you again.Tokyu Stay Osaka Hommachi Reception
JY
Standard Twin With Washing Machine
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 26, 2024
5/5. I will book this again when I come to Japan. the room is clean and there is a washing machine in the room. which we like it as it can wash rinse, spin, and dry. it is 2 stations away, but the location to Food Street is good.
Response from Property: Thank you very much for choosing our hotel.We are glad to hear that you were satisfied with our laundry service, which is one of our hotel's strong points.We sincerely look forward to welcoming you again.Tokyu Stay Osaka HonmachiReception
Guest User
Superior Double With Washing Machine
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Jan 7, 2025
Highly recommended. The place is clean with reliable service.I would stay here again.
Response from Property: Thank you for choosing our hotel.We are glad to hear that you liked our services and other aspects of our hotel.We look forward to serving you again.Tokyu Stay Osaka Hommachi Reception
Anonymous User
Smart Semi Double A
Stayed in Oct 2024
Solo travelers
45 review
4.2/5
Very Good
Posted on Dec 2, 2024
Small but cozy, very comfortable, organised and clean. The location is perfect, near metro station, in a nice area well connected with main train station.
Response from Property: Thank you for choosing our hotel. Our staff is very pleased to hear that you enjoyed your stay with us. We hope you will visit us again when you come back to Osaka.
Guest User
Deluxe Twin With Washing Machine
Stayed in Oct 2024
Family
23 review
5.0/5
Outstanding
Posted on Dec 8, 2024
First tome at this hotel and it was good. Very spacious for 3 ppls. Clean but the daily cleaning is only taking away rubbish and changing towels which think isn’t enough as used all tissues but didn’t replace and had to go to get myself. Gym was ok wasn’t the best but clean. But the location is great and near to places.
Response from Property: Thank you for your staying with us.We're happy that you likes our hotel. Hope you'll have oppotunities to visit us again.
Meng Lin
Standard Double With Washing Machine
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jan 20, 2025
Good location, near subways. Satisfied with the cleanliness, even though there isn't housekeeping. For a few days I think it's okay.
Response from Property: Thank you for your staying with us.We're glad that you satisfied with location and cleanliness.We change the towel,roomwear and garbage thing daily if you put the housekeeping sign on the door.We hope that you'll have oppotunities to visit us again.Tokyu Stay Osaka Honmachi
travelwithfamily
Standard Twin With Washing Machine
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 18, 2024
The room is quite comfortable, bathroom is big. Room is equipped with washing machine and microwave which it’s quite handy. Free amenities besides receptionist desk I stayed 4 nights, No room cleaning and bedding unless you request it at reception desk. But can request for changing towel everyday. Breakfast options are more to western style. Not much choices but still is delicious
Response from Property: Thank you for your staying with us.We're happy that you liked our room. We hope that you'll have oppotunities to visit us again.
Guest User
Standard Double With Washing Machine
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Nice stay, not so squeeze, overall happy with the stay. But quite a distance of walk from shinsaibushi.
Response from Property: Thank you for choosing our hotel. We are happy to hear that you enjoyed our surroundings. We look forward to your return visit. Tokyu Stay Osaka Honmachi Front Desk
Dayamir
Standard Double With Washing Machine
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The best hotel so far that we stayed in during our Osaka trip. Room was clean amenities was great. Very near to metro and check in was smooth too!! Only dwnside is japanese hotels only provide 1 pillow each and its really small. Hahaah. But other then that it was a great stay. Will definitely stay here again when we visit osaka again.
Response from Property: Thank you for staying at our hotel.Our staff is very pleased to hear that you enjoyed your stay with us.We hope you will stay with us again when you come back to Osaka.
Guest User
Standard Twin With Washing Machine
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Sep 10, 2024
The best thing about Tokyu Stay was its location right next to the metro and also its en suite washing machine. The hotel doesn’t clean your room daily if you book it for 7 days or more. So for my 10 day trip, they only cleaned it once, which wasn’t great. The rest of the days only had changes in towels.  Also the housekeeping was not very attentive. I had 3 people staying in the room and only had 2 towels (I had an infant with me). And every day when replacing the towels they only gave me two, for 10 days straight even when I asked housekeeping for an additional towel every single day. This lack of initiative isn’t great either.  Overall, it is cheap for its location and also for its amenities (the washing machine). Besides that, the service and housekeeping isn’t top class but given the price, nothing much to complain.
Response from Property: Thank you for choosing our hotel.However, we are very sorry for the inconvenience and trouble caused by the cleaning.We will share this information with our cleaning staff and do our best to improve our services in the future.We hope you will have the opportunity to stay with us again.
Seddy_xoxo
Smart Semi Double B
Stayed in Jun 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Jul 23, 2024
Overall stay was clean and comfortable in my personal opinion. Only a 10 to max 20 minutes walk to the attractions. Local stores. Most likely to come again if I’m solo travel 😁
Response from Property: Thank you for your staying with us.We're very pleased that you're satisfied with our location and rooms.The hotel is located in downtown area in Osaka so you can enjoy shopping and Osaka food around our hotel.We hope you'll come back to our hotel again if you have chance to vist Osaka. Reception Bando
Margaret2025
Family Room With Washing Machine
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 24, 2025
This hotel is located in a very convenient location with easy access to train station and many shops. The room is good sized and four beds set up for us. It's spacious to some extent and a little bit crowded for 4 person family. The services were great and the food was very good.
Response from Property: Thank you very much for staying at our hotel. We are glad to hear that you were satisfied with our hotel and services. We will continue to make efforts to improve our services. We look forward to serving you again. Tokyu Stay Osaka Hommachi Reception
HsiehGrace
Deluxe Twin With Washing Machine
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Nice hotel, especially the laundry machine, which is in the room and very quiet. Convenient location. Breakfast is okay.
Response from Property: Thank you for choosing our hotel. We are happy to hear that you enjoyed our surroundings. We look forward to your return visit. Tokyu Stay Osaka Honmachi Front Desk
Slui
Standard Twin With Washing Machine
Stayed in Dec 2024
Family
3 review
1.5/5
Posted on Jan 16, 2025
I recently stayed at this hotel and had a mixed experience. The location is convenient, being close to the Shinsaibashi and subway station, which is a plus. However, the service and cleanliness were disappointing. I booked two rooms with own washing machine, but one of them had a clogged toilet. I reported the issue to the staff in the morning, but despite assurances that it would be addressed, nothing was done by the time I returned in the evening. When I requested to change rooms, I was told there were no available rooms, and the staff seemed indifferent to my situation. Eventually, I had no choice but to switch rooms, and there was not even a simple apology for the inconvenience. Overall, while the location is good, the lack of proper service and cleanliness made my stay less enjoyable.
Response from Property: Thank you for choosing our hotel.We are very sorry for any inconvenience caused by our facilities and the staff.We will strive to further improve our services in the future.Tokyu Stay Osaka Hommachi Reception
Guest User
Standard Double With Washing Machine
Stayed in Jun 2024
Couples
28 review
3.2/5
Posted on Aug 5, 2024
The hotel is near to the station, but the toilet is a bit smell and it cannot be stopped.
Response from Property: Thank you for choosing our hotel.We will improve our cleaning thoroughly. We apologize for the inconvenience.We are looking forward to welcoming you again!