Albergo Diffuso Mannois

Accommodation: Guests highlighted the charming and spacious rooms, some with balconies or terraces, spread across beautifully restored medieval buildings. The modern amenities combined with historical architecture provided a unique and comfortable stay.

This hotel is an absolute disgrace, and I wouldn’t recommend it to my worst enemy. From the second we arrived, it was clear the place is run with zero thought for guests. The property is chopped up across five different sites, yet they only have one buggy for transport. We were dumped at a car park like luggage, dragged to reception once, and that was it. After that, we were left to fend for ourselves. The receptionist was appallingly rude — unhelpful, dismissive, and arrogant enough to interrupt our check-in for someone else. She didn’t even bother giving us basic information. Instead, we were left sweating in the heat, hauling our own bags, while she simply walked away. The level of incompetence was staggering. The room itself was an insult. Cramped, suffocating, and clearly hidden from their website because no sane guest would ever book it if they saw it in advance. The so-called “amenities” were laughable: dirty glasses, no complimentary water, and barely enough toilet paper to last a single night. We literally had to hoard some just to force the cleaner to leave more. The Wi-Fi didn’t work at all — so much for a “premium” stay at an eye-watering price. Their restaurant? A joke. Hugely overpriced, pathetic portions, and you’re paying for the view, not the food. Breakfast was the only thing worth mentioning, and even then, don’t dare ask for room service — it doesn’t exist. We asked for ice and it took nearly an hour to arrive. How a “4-star hotel” can’t deliver ice in less than an hour is beyond embarrassing. Mid-stay, they had the audacity to ask for feedback. We told them how dreadful everything was. What did they do? Absolutely nothing. At checkout, we were greeted once again by the same rude receptionist, who couldn’t even be bothered to fake politeness or ask if we’d enjoyed our stay. Spoiler: we hadn’t. Yes, the beach is nice — but if the only thing a hotel has going for it is the view, you may as well pitch a tent outside and save yourself the money. At least then you won’t be insulted by dirty glasses, absent service, and staff who behave like they’re doing you a favour just by existing. In short: this place is a scam masquerading as a 4-star hotel. Don’t fall for it. Save yourself the money, stress, and disappointment. This was one of the worst hotel experiences we’ve ever had — and that’s saying something.

What a stunning experience! The staff were amazing! Helpful and very friendly and the hotel itself was an absolute historical Italian dream!!! The main hotel is where the included breakfast is served in their breathtaking courtyard. Depending on your booking the rooms are situated in other parts of the old town within short walking distance, which for me personally was part of the charm. DEFINITELY worth a visit and don’t make the same mistake we did and only stay for a night ;) Thank you for the experience!!!