Royalton Negril, An Autograph Collection All-Inclusive Resort

Was at this resort from Aug 20-27. List off all issues as follows No room - accommodation to another room Rude service - entire resort staff Roaches is some of the rooms Anything you wanted to food and drinks all we heard was "we ran out" Pool bar service - never had any worse experience in life so far The entire experience was garbage and would never go back even if it was free

Enjoyed myself. Was met with great service by one of the pool butler Jevaughen. He made sure that me and my daughter was well fed and the drinks was coming in a timely matter.He was very kind to us as well.

Just left this resort ‘this morning. Had an amazing time. The resort is beautiful, the rooms are beautiful, the food is fantastic and there’s a great selection of it. The staff go out of their way to make sure your vacation is the best. The nightly shows were fantastic. This was my 44th time in Jamaica and Royalton made it one of my best. You won’t be disappointed. David Lee

We just came home from a phenomenal week in Jamaica. The staff was top notch across the board from housekeeping , wait staff, bartenders and diamond club employees. Diamond club was absolutely worth the money. As part of the diamond club, you have access to private sections at both the beach and pool areas and the better liquor options. However, the biggest plus was the butler service. We have a child with special needs and dietary restrictions. Our butlers both Brian and Moore did an amazing job making sure all requests were met. If they didn’t have it at the hotel they went off site to make it happen. They set up all our dinner reservations, brought us pool towels while we were having breakfast and even when room service was taking too long they went to the kitchen and brought my kids the food themselves. We couldn’t have asked for 2 better guys taking care of us. We did want to give a lot of credit to the vibe team as well. They kept us entertained during the day and night. Big shout outs to Tiny , Star fire, Jada and Strappe for always bringing there A game and keeping the energy lively. Also all the bartenders at the diamond club swim up bar, made sure are cups were full at all times. Our last thank you goes out to Shanece aka Peanut. She did an amazing job looking after our son at times during the day in the kids club and then at night babysitting. We were so grateful to her and her colleagues and the kids club. We really had a blast and it was 100% because of the staff. If we make our way back to Jamaica we would definitely come back to this hotel

Esroy was amazing He ensured that I was okay and topped up on me drinks His smile and customer service was top notch He was very attentive He was the only one that paid attention to me