Riu Negril - All Inclusive

We first went to this hotel 14 years ago we tried to book it last year, but the hotel was undergoing a refurbishment, so we ended up booking the palace next door so this year we managed to book back here. On arrival, We managed to book a swim up room I must say the person we dealt with at the reception was brilliant. It was a young man. Can’t remember his name the room we booked was 2018 in block two the room itself was very nice. The only complaint we had was the room was cleaned very late in the day between 330 and four we would come back to the room after spending the day on the beach. and all you want to do is get a shower but we had to wait for housekeeping to come with fresh towels we did on a few occasions tell her to leave the room and just and just took the fresh towels. We found that if you left the shower till later there would be no hot water so we liked to have a shower about 4 pm. Think this must be a bit of an issue with the water on speaking to a few other people in the block said the same. Food. We have stayed in lots of RIU hotels over the years, the buffet restaurant you can always find something you like we used the steakhouse restaurant twice while We was there that was nice. Bars. We only used two bars when we was there one in reception and the sports bar the bar staff were brilliant. I will post a picture of the staff they are Credit to the hotel they really made our holiday with laughing and joking. Staff. Wherever you go, you get a good staff and they bad staff. Sunbeds. One thing I liked is the amount of sunbeds there was on the beach and around the pools so there was no need to get up early to get one. Overall this was a brilliant holiday I would even go to say it’s better than the palace down the road which you pay more for. I will definitely recommend this hotel to people. This was really enjoyable. Return to this hotel.

Oh my gosh RUI NEGRIL 100/100,nothing less than 5 star. From the front desk staff to the servers everyone give 10/10 service. RUI NEGRIL was fabulous. There was something for everyone. We spent our time on the beach enjoying cocktails. Our favourite cocktail was Jamaica smile. We spent 11 wonderful nights here and it was worth every bit of money spent. See you next year

Recently refurbed and looks great, good sized room and bathroom with optics and a minibar (refilled every two days but a bit hit and miss but when asked for extras they were provided). Room cleaning ok but sand on the wardrobe rail not cleaned for several days and the windows not cleaned whilst we were here. It all looks really smart, the bar staff are great and know whose next and don’t just focus on big tippers, entertainment team are fabulous. Main buffet restaurant is good and has a great range from traditional Caribbean to mainstream food (burger,chips etc), loads of slaps, fruit, pastries etc. Occasionally the food was not as hot as it could have been and sometimes at breakfast they struggled to keep up with filling up but not so bad it was a problem. Lots of waiting staff but the service is a bit hit and miss for plate clearing nd getting other drinks. Booking the a la cartes is really hit and miss but we managed to get in, the steak house wasn’t great, Kulinarium mixed, Asiatic quite good (some food didn’t match its description though), the Italian had superb steak but the Tiramisu was poor. Loads of sunloungers on the beach and round the pools but people still reserve their favourites but no fear of running out! Surprised at some of the guests for a five star, some loud spring break types and a limited number of daytime drunks, but the staff dealt with them efficiently.