Baymont by Wyndham la Crosse/Onalaska

A bit disappointed about no action on my complaint. I am concerned that the desk clerk seemed not to care that the room was not in the order it should be.

Stayed here before and rooms are very comfortable and clean.

When we arrived at the Baymount hotel, everything initially seemed fine, giving us hope for a relaxing getaway. However, after our visit to the hot tub as the sun set, our experience quickly took a turn for the worse. To begin with, the water in the hot tub was disappointingly cold, failing to provide the soothing soak we had anticipated. The chill was unexpected, especially after a long day of travel, and it dampened our spirits. As we settled into our room, additional issues surfaced. The air conditioning heating unit was quite noisy, emitting a persistent, rattling sound that made it difficult to fall asleep. On top of that, the cleaning products used on the sheets seemed to irritate our skin, leaving us with an uncomfortable itchiness throughout the night that added to our overall unease. If you plan to stay at this place, I strongly recommend bringing your own pillow. The ones provided were lumpy and lacked any semblance of softness, making it hard to find a comfortable position to sleep. Another concern was the morning clean-up. The shower had frustratingly low water pressure, which felt like a deliberate effort to cut water costs. Consequently, if you enjoy a refreshing shower, be prepared for a lukewarm trickle that does little to invigorate you as you start your day. Lastly, there was the persistent issue of a malfunctioning alarm clock in the bedroom. It buzzed incessantly, creating a rhythmic annoyance that kept us on edge every few minutes. The only solution was to unplug it entirely, which we had to do in the dead of night, interrupting our rest further. Overall, while the hotel had potential, several shortcomings hindered what could have been a pleasant stay.