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Verified reviews
Location8.2
Amenities8.2
Service8.1
Cleanliness8.2
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Ping
King Studio Suite with Sofa Bed
Stayed in Apr 2024
Family
4 review
3.5/10
Posted on Jun 8, 2024
It was only a few days lapsed after the the free cancellation period. We appealed for a 50% refund but was denied. Very disappointed with the Hotel Management . The registration to attend the AGM Berkshire failed, thus causing us to cancel the trip. The appeal for cancellation was 3 weeks before the actual booking date. Will never book the same hotel again for the next trip to Berkshire AGM in 2025.