DoubleTree by Hilton Olympia

This is a very nice, comfortably appointed hotel in an excellent location with good restaurants, shopping, and even wine bars within easy walking distance. The reason for my three star review has to do with the room that my husband and I were given. I had called ahead, about one month before our stay, to discuss the different types of rooms to determine if one of them would have the configuration that works best for us. I was told that a specific room, perfect for our needs, had been booked for us. When we checked in, we were informed that that room style was “over-sold,” so we had been “upgraded”. Unfortunately, this “upgrade” was to a ground floor room, with tons of traffic noise. We weren’t comfortable leaving the windows open for fresh air while we were out of the room or while we were sleeping, as the room was only a few feet from the sidewalks. Also, the room that we had originally reserved was on an upper floor, with nice views. Our ground floor room, of course, had no views. The room also had the exact configuration that we were trying to avoid. We had discussed this at length when making the reservation, so it was very disappointing to be given a room that wasn’t at all what we anticipated or wanted. I suppose the “upgrade” seemed like a nice gesture from the hotel’s perspective, but as guests who anticipated a specific style of room in a more preferable location, we felt we like were downgraded and that our preferences were ignored. Guests who have no preferences about room style and location would likely love this hotel, but I would hesitate to stay again.

Disappointed We were in town for my GrandDaughters softball tournament so I booked 2 rooms. My Daughter and GrandDaughter had to park on the street as there wasn’t ample parking. There was also people who approached our group asking uncomfortable questions leaving us all not feeling safe. Breakfast was not ready at the time the hotel said it would be and we were counting on this to save a stop and fuel the girls with protein before their game. Only cereal and they wanted to charge full price. The bed was the only good thing about our stay.

Nice people at front desk, bar/restaurant is great, hotel should consider free water and coffee to show some type of courtesy for the basics

We stayed 2 nights. The hotel didn’t have the Mariners as an option to watch in the room. Kinda a bummer since it’s our home baseball team. Last night we had to park on the street bc there was no parking left in the parking lot. Not the hotel’s fault, but there was a few homeless sleeping across the street from the hotel. Breakfast was great and staff very helpful and friendly.

Great place