Old Orchard Beach Inn

We just came back from our 4 nights stay. The Inn looked clean and offered a good breakfast, although in a different building. That is pretty much it. Our stay was not the most pleasant though. We booked a room for 3 people (we were traveling with our teenage kid) and at the time of booking I specified that I needed a room large enough for three people and an additional bed for our son. I called the Inn twice in the week prior to our arrival to make sure we had the room we needed and to let them know that we were arriving late in the evening. We arrived on Thursday night at 9 pm to find out that the room we were given was incredibly small and there was no place for an additional bed. The receptionist, a foreign student, called the manager who told her to add a cot to the already small room. We asked for another room and we were offered a room on the third story that was identical to the one we were given but with an awful smell and we declined it. The receptionist told us to either take the room we were assigned or leave. Little caveat, we had already prepaid a non refundable rate and at this time of the year there are no rooms available on Old Orchard Beach without a reservation. The receptionist did not seem to understand the conundrum of the prepaid non refundable stay and did not want to call the manager a second time to try to help us out. We did not want to lose the money we had already disbursed for our vacation so we had no choice but to take the room we were given, move the furniture around to fit a cot bed between our bed and a bureau (which then we could not use because his bed was right against the drawers). Every night we had to move all the luggage against the door to have enough space for the three of us to get to the tiniest bathroom you can think of (a closet repurposed as a bathroom). I do not understand why they accepted the reservation and ended up messing up with our vacation. They could have rejected the reservation saying that they did not have a room for us and I would have booked a room somewhere else. This small room could have worked for a couple but did not work for a family. The room service is offered every other day which meant leaving wet towels from 3 people's showers on the bathroom for an entire day. On one day, I asked for a garbage bag and put the wet towels outside the floor for someone to pick up. Same for the garbage. They sat there in the hallway until the next day. How do they expect people to shower every day, without a change of towels, especially after spending a day at the beach? There are a lot of things that could have been done better. We have been at OOB several times and other motels offer a much better service. I think there is a lot of potential but they need better management. Will not stay there again.

We were located on the top floor. Had area to ourselves. Rather small, sloping ceilings which limited ability to stand in some areas. Bathroom and bedrooms were clean but old. Nice breakfast for the family to begin the day. Staff was very friendly and helpful. Did not use the pool, was not clean.

Avoid this place like the plague, price gouging, no ac , parking is a joke horrible place to waste your time unless you enjoy cold showers, hot air , people looking into your windows, swimming in an ice bath , I can’t imagine anyone enjoying this pitiful excuse for a inn, first and last time I will ever darken their doorways

We had made reservations through ******* for 2 nights, I found out my son (grown adult) was going to join us for the 2nd night - we were attending a family wedding. I emailed the inn, and they emailed back for me to call, which I did, to change from one bed to two, the man told me we were all set and we could pay the extra money when we arrived. We got to the Inn, lo and behold our very stuffy, hot room (no ac, noisy, clanky ceiling fan had a broken blade, open windows, one had a slit in the screen - way too stuffy and only one bed. Went back to the office, girl told me I should contact ******* for a refund. We paid for another hotel. bottom line was inn rejected any refund, ******* contacted them. NO REFUND, not even partial. So we paid for two hotels. Never again!

The quaint charm of Maine- the rooms were big and clean- the staff was friendly. It was a few blocks from the beach-easily accessible for food, swimming etc. I liked the place- was priced right and having parking was a plus. My room did not have an in-suite bathroom; apparently this was the only room like that on the property.

Quaint and charming stay Spent 2 nights picking up daughter from college ..very clean ..friendly prompt assistance. Comfortable room ..great location