Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.6
Service9.1
Cleanliness9.3
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All reviews(135)
Positive reviews(35)
Reviews with photos/video(8)
Awesome stay(9)
Awesome rooms(8)
Large rooms(7)
Great service(7)
Great location(6)
Loved the view(5)
ShielaCobs
Two Queen Room with City View
Stayed in Mar 2025
Family
13 review
9.5/10
Amazing
Posted on May 2, 2025
Rooms are very spacious. Staffs are very approachable too
Guest User
King Room with Water View
Stayed in Dec 2024
Other
5 review
8.5/10
Very Good
Posted on Apr 13, 2025
Great location and friendly staff.
Guest User
Two Queen Room with City View
Stayed in Jan 2024
Traveling with friends
2 review
8.0/10
Very Good
Posted on Feb 19, 2024
good location, clean and staff are friendly.
Guest User
Two Queen Room with City View
Stayed in Jun 2023
Other
26 review
7.0/10
Posted on Sep 14, 2023
Service was pretty good and staff was friendly. It was close to where my basketball team played, so made it easy to go to and from the gym
Rene
King Room with Water View and Sofabed
Stayed in Jan 2024
Business traveler
5 review
10/10
Outstanding
Posted on Feb 8, 2024
Always nice to stay here!
Nkem Ebinamah
Mobility Accessible Two Queen Room with Bathtub
Stayed in Jul 2022
Business traveler
1 review
10/10
Outstanding
Posted on Aug 11, 2022
The hotel was very clean in and out. I truly enjoyed the night there. All necessary amenities ( refrigerator, safe, iron, microwave, coffee maker, multiple power outlets etc) were readily available in the room . The bed and sheets were great and comfortable. Hi 👋
Guest User
Mobility Accessible Two Queen Room with Bathtub
Stayed in Nov 2024
Other
62 review
8.5/10
Very Good
Posted on Dec 27, 2024
Traveling with family. The advantages of this hotel are: the bed is very comfortable, the room is large, it is close to the lake, the scenery is nice, the location is OK, there is an outlet mall about 10 minutes drive away, but it is crowded after Christmas, and the waiting time for shopping is long. Disadvantages are: the room lighting is too dim, the heating is not hot at the beginning, it was freezing on the first day, and the hotel engineering staff came to fix it on the second day. The toilet is not very easy to use. Other things are OK. Service: The night we went, Luis and the white lady provided good service, especially Luis, who was considerate of the customers, and the African-American lady that night and the African-American lady the next morning provided particularly good service. The service of another waiter was average, sometimes not very friendly, and I hope it will improve. The hotel is about half an hour drive from San Francisco, the navigation is quite clear, and Gaode is good!
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Guest User
King Room with Water View
Stayed in Feb 2025
Business traveler
22 review
10/10
Outstanding
Posted on Apr 8, 2025
This hotel is right by the lake, with beautiful scenery. It is very convenient to run in the morning. The hotel provides breakfast and paid parking. It takes a while to eat, but I didn't go out at night. Sitting on the balcony and looking at the calm lake is still beautiful!
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Guest User
Two Queen Room with City View
Stayed in Jan 2025
Business traveler
1 review
7.5/10
Posted on Apr 18, 2025
I went to this hotel on a business trip, and I had a great time staying there. The location was good, right off the highway. The breakfast was good, and the staff was friendly.
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Guest User
King Room with Water View
Stayed in Jun 2024
Couple
18 review
10/10
Outstanding
Posted on Jul 19, 2024
It was a very unexpected surprise. The scenery of this hotel is super super beautiful. It is invincible for taking photos and checking in. You can go directly. There are many free drinks in the lobby downstairs, including tea and hot chocolate. It is really great
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HowardJ
Two Queen Room with City View
Stayed in Dec 2024
Family
4 review
8.7/10
Very Good
Posted on Jan 16, 2025
Except for the old facilities, everything else is good, especially the hygiene is good and clean! It would be better if the breakfast could be richer. At present, I am just trying to fill my stomach.
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Keyichidefanfan
Two Queen Room with City View
Stayed in Apr 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on May 10, 2024
The room is big and clean, with a bathtub, next to a lake with birds and sunset. It's a half-hour drive from San Francisco. There are no homeless people, very safe, parking is $17.5. There is a ramen shop next to it, the ramen is delicious
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Anonymous User
Two Queen Room with Water View
Stayed in Jun 2024
Family
13 review
6.5/10
Posted on Jul 30, 2024
When having breakfast, I found that there were not many people staying in the hotel. However, the lake view room I was given when checking in was at the corner of the lake, and half of the balcony faced the elevated road, which was a bit noisy.
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stone009
Two Queen Room with Water View
Stayed in Jun 2024
Family
6 review
10/10
Outstanding
Posted on Aug 25, 2024
The room is very big, with lake view downstairs, very relaxing, and the location is a bit remote.
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Guest User
Two Queen Room with City View
Stayed in Jun 2024
Booked for others
28 review
8.0/10
Very Good
Posted on Jul 31, 2024
This hotel is generally OK, the rooms are large and comfortable, suitable for families or travelers who need more space. There are homeless people across the highway in the surrounding environment, which may affect the check-in experience of some guests. The hotel's facilities and services are at an average level, the front desk staff is friendly, and the check-in procedures are fast. Although the external environment is a bit messy, the interior of the hotel is relatively quiet. If you don't care too much about the surrounding environment, you can consider this hotel.