Extended Stay America Select Suites - St Louis - O' Fallon, IL

The room was supposed to be non-smoking but reeked of smoke. Bathroom sink had cigarette burns in it. Bed was suppose to be a queen but was a full size. Bathroom sink stopper wouldn’t open to drain. Toilet seat was barely attached. Bath towel had a decent sized hole in it. No hand towels. I arrived after 10pm so I had to use a phone in the foyer that disconnected me twice before getting to a real person to come down from the second floor to let me into the lobby and check me in.   I have stayed at other Extended Stay Americas but I will not come back to this one.

Booked for a business trip by my assistant ... (I need to find another assistant). This hotel was alright, but thats it. The rooms were clean but brought boring to a new level. (See attached pictures). This hotel is intended as (as the name implies) an extended stay hotel. For an extended stay hotel you should NOT have, limited TV channels or "pay per day" internet access. You SHOULD have better than basic cable, internet access, a pool, 24 hour front desk, small store with basic supplies and adequate laundry facilities for guests. That's just my opinion and what I would look for. On the plus side, I did not feel the location was compromising with respects to safety but that is hard to tell.

Horrible The smell of this place was ingodly the receptionist basically yelled at us saying no smoking, I’ve never smoked get to room it looks like someone smoked on sink

Easy Breezy Easy to find, check in/out was a breeze, close to the airport. Wish the hallways were more lit. Overall, excellent stay for the price, will stay here again in the future.

I parked right by my room 👍

First off, I called ahead to confirm late check ins which they do. When I got there to check in, the phone process of doing so a huge pain. The first guy tried telling me they marked me as no show which was not correct and after arguing with him for a couple minutes I just hang up. I had been driving 10hrs and it was 1am I was in no mood to be led on to be believe I know had no where to sleep. I picked the phone and tried again and got a real nice lady the promptly called the hotel and had them check me in. First thing once in the room I used the restroom and the sink and shower were covered in black hair. To tired to fight it I just went to bed. As I went to get in bed I was greeted by the lovely yellow staind sheets. No energy to fight it I had to go to sleep and stop a truck stop for a shower. Will not be back. No photo as I didn't know that was an option on these reviews.