Days Inn by Wyndham St Peters/St Charles

Although this hotel came highly rated, our experience was disappointing. The room was sparse, and the bathroom had loose tiles with visible mold. The hallways were poorly lit, creating an uncomfortable atmosphere — not ideal when traveling alone with my 12-year-old. We only stayed for one night, and honestly, I was relieved to leave.

First we tried calling them hours in advance to let them know we were running behind with arriving due to a concert. We called 28 times during a 2 hr time span and they did not answer the phone whatsoever. Then we arrive to the hotel around midnight and its super dark, and eery , front desk staff informed us that we can not walk heavy due to below neighbors. Found that odd. Facility is very old, stained carpets throughout, and horrible smell throughout. We entered the room, there is black mold in the bathroom shower/tub, rust on the on the shower knobs, stained carpet, and a smell that will make you gag. Smells like mildew and smoke heavily. We were in the room for 10 minutes and we decided to leave. The front desk refused to give us a refund. Its now the next day and i have been calling since 8am because i provided a different card for charges and they charged that but they also charge my friends reservation card # for initial hold and now one is answering once again, I have called the reservation line and they arent answering for them either. Its 11am now. $200 bucks down the drain. I have stayed in quiet a few hotels in my life and this by far was one of the worst!!!! DO NOT STAY HERE.

Ok stay, but…. I checked in on line as suggested, and still had to check in at the reception The TV/remote did not talk to each other.

Great restaurant next door. Hotel staff is friendly and helpful at all times. Rooms are a 4 out of 5 star rating in my honest opinion. Great place to stay at a great rate per night.family friendly thus includes your pets. Breakfast is better than more expensive hotels have .

1. No elevator, and no mention of that when I made the reservation. 2. Lights in the stairway broken, so stairway was dark. The manager offered to put up a sign. 3. Roaches in the bed. Complained daily, even brought a dead roach to the front desk. Nothing done. On the last day the manager offered a $50 credit, but nothing ever hit my card. 4. Homeless man in the hallway. Panhandling at breakfast. 5. Breakfast cereal was so stale, no amount of soaking would soften the raisin bran. 6. Staff has a car permanently parked under the carport limiting access for guests. 7. The ceiling fan was non-functional. Staff said there was no chain to turn it on and they had none. Never addressed. Basically, the staff just doesn't care. That's why they took full payment upon checkin and never bothered with anything else. All they do is sit in the back or in the lobby playing on their phones.

We are unable to get more then 3 pillows. 1 key per room. We tried to get 2nd key twice each time ended with only 1 key. Staff smiles all the while unhelpful or denied request. Room seems clean but odor noted. Yiks breakfast in morning is not something I will hold my breath for. This review got accidentally saved as a draft I am not sure of my visit date