W15 Lake Gregory

W15 Lake Gregory Reviews

W15 Lake Gregory

55 Upper Lake Rd, Nuwara Eliya, Central Province, 22200, Sri LankaView Hotel Details
W15 Lake Gregory
W15 Lake GregoryW15 Lake GregoryW15 Lake Gregory
Check available rooms for your travel dates
We Price Match
1 night

W15 Lake Gregory Guest Reviews

4.6/5
Great
49 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(49)
Positive reviews(44)
Reviews with photos/video(16)
Negative reviews(1)
Keaidezhuzhu
Deluxe Room With Garden View
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
A very pleasant stay! There is no check-in at the front desk, the butler will help you directly to check in and bring it to the room. The key used in the room is really made of wood🔑! The hot water is not very stable and will cool down after washing for a while. The swimming pool is indoors, but unfortunately it is closed after 6pm.
Original TextTranslated by Google
Guest User
Executive Double Room, 1 Double Bed, Lake View
Stayed in Jan 2024
Couples
9 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Old and elegant high-end niche hotel
Original TextTranslated by Google
Guest User
Deluxe Room With Lake View
Stayed in Sep 2024
Other
11 review
3.2/5
Posted on Oct 2, 2024
湖景房實際上並沒有窗,有一扇後門到花園 湖景其實不大,花園挺好的 最難以忍受的是噪音,旁邊有個酒吧會喧囂到半夜,根本無法入睡 服務人員都很盡心,滿分
Translate
Jeffrey8996
Deluxe Room With Lake View
Stayed in Feb 2024
Travel with friends
94 review
5.0/5
Outstanding
Posted on May 19, 2024
環境很好,在一個小山頂,位置不是中心位置,差不多要打車到鎮中心。空氣絕佳,湖景可以看到很美的景色。酒店是管家服務。
Translate
6/10
864Thenuka
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 27, 2025
The location was fantastic, with a beautiful surrounding atmosphere. The staff, including Lakishanka, Cooray, Mono, Madushanka, Krishnakumary, and Jim Thomas, were incredibly friendly and helpful, making a wonderful first impression of the hotel. Everything about the hotel was exceptional—clean, stylish, spacious, and offering excellent service. The food was delicious, great value for money, and the service was attentive and efficient. The room was well-equipped, comfortable, and very pleasant. I was thoroughly pleased with my stay and look forward to returning for a longer visit in the future.
Response from Property: Dear 863thenukar, Thank you for your amazing review! We're delighted to hear that you had such a fantastic experience with us. It's wonderful to know that you enjoyed the stunning location, the comfortable and well-equipped rooms, and the delicious food. Our team, including Lakishanka, Cooray, Mono, Madushanka, Krishnakumary, and Jim Thomas, are thrilled to have made such a positive impression on your stay. Your kind words motivate us to keep providing exceptional service. We look forward to welcoming you back for an even longer visit in the future! Warm regards, Team W15 Lake Gregory
Amanda H
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 26, 2025
Me my husband went here for High Tea. We’re from the UK so a little bit of home. The setting is beautiful. All of the staff were very attentive and of a high standard. The Manager also had a chat with us and explained the history of lord Mountbatten. He is very passionate about his vocation. Finally the food as amazing. Thank you
Response from Property: Dear AmandahL2747GG, Thank you for your lovely review! We're thrilled that you and your husband enjoyed your High Tea experience with us. It’s wonderful to hear that you appreciated the beautiful setting, attentive service, and the personal touch from our manager, who is always eager to share his knowledge and passion. We're also delighted that the food exceeded your expectations. We hope to welcome you back soon for another memorable experience! Warm regards, Team W15 Lake Gregory
BernatDesclot
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 14, 2025
Wonderful family stay in Nuwara Eliya during our trip through Sri Lanka. Nice boutique bungalow in a perfect setting from where to enjoy great views. Old style, well-kept comfortable rooms that provide the colonial atmosphere that goes with the town. Above all, I would highlight the personalized service and the great freshly prepared food, served with style and attention provided by a very professional staff: soyza, shimal, lakshan, madusanka. Congratulations for a job well done. Looking forward to another visit … with sunnier days!
Response from Property: Dear BernatDesclot, Thank you for your fantastic review! We’re so pleased to hear that you had a wonderful family stay with us in Nuwara Eliya. It’s great to know that you enjoyed the charming, colonial-style rooms and the beautiful setting with its stunning views. We truly appreciate your kind words about the personalized service and fresh, well-prepared food, and we’ll be sure to pass your compliments to Soyza, Shimal, Lakshan, and Madusanka. Your feedback means a lot to us, and we can’t wait to welcome you back for another visit, hopefully with sunnier days ahead! Warm regards, Team W15 Lake Gregory
nicolaaE7612NY
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 29, 2024
What a treat it was to stay in this beautiful colonial style hotel. The warm welcome from the General Manager and his team was very much appreciated. The décor and furnishings were beautiful and in keeping with the property. Our room was luxurious, very tastefully decorated and included everything we could possibly need, the whole place was absolutely spotlessly clean. Dinner, served by the log fire, was delicious and the service discreetly attentive. By far the best place we have stayed in Sri Lanka. Thank you to the whole team for making our stay so special.
6/8
Response from Property: Dear nicolaaE7612NY, Thank you so much for your thoughtful review! We are delighted to hear that you had such a wonderful experience staying at our colonial-style hotel. It’s fantastic to know that you appreciated the warm welcome from the General Manager and our team, as well as the beautiful décor and furnishings. We're thrilled that your room was luxurious and met all your needs, and we take great pride in maintaining the highest standards of cleanliness. We're also so glad you enjoyed dinner by the log fire, along with the attentive service. Your kind words mean a lot to us, and we’re honored to be the best place you’ve stayed in Sri Lanka. Thank you again for making us a part of your special experience, and we look forward to welcoming you back in the future! Warm regards, Team W15
georgesK1542WY
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 11, 2024
A fantastic hotel. Highly recommended. Excellent service and friendly staff especially Upul, Lakishan, Murali, Cooray, Sudan, Madushanka, Krishnakumari, and Jim Thomas. The breakfast was fresh food and professionally prepared. Rooms were clean.
Response from Property: Dear GeorgesK1542WY, Thank you for your fantastic review and kind words about our team, especially Upul, Lakishan, Murali, Cooray, Sudan, Madushanka, Krishnakumari, and Jim Thomas. We’re thrilled you enjoyed the service, fresh breakfast, and clean rooms. We look forward to welcoming you back soon! Warm regards, Team W15
AyishaY1
Stayed in Oct 2024
Travel with friends
4.0/5
Very Good
Posted on Nov 29, 2024
We stayed here for 3 nights and enjoyed our experience at the hotel. The accommodation has only 6 bedrooms as it’s an old converted house so the place can be a little loud at times when it’s full. The overall hotel is very clean, cosy and has very friendly staff who were very attentive. A special thanks to Jim Thomas, Upul, Soyza and the team for making our stay pleasant! The food at the hotel has all been very nice. We arranged a cooking class here which was a nice experience too. WiFi connection was good enough to work from.
Response from Property: Dear AyishaY1, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed your stay with us. We're glad you found the hotel clean, cozy, and that our team, including Jim Thomas, Upul, Soyza, and the rest of the staff, made your experience even more pleasant. It’s great to know that you enjoyed the food and had a wonderful time during the cooking class. We're also happy that the WiFi met your needs for working. We hope to welcome you back soon for another memorable stay! Warm regards, Team W15 Lake Gregory
Priyamanth
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 22, 2024
Highly recommend w15 hotel, all the facilities are amazing, room is super clean, ( lake view , chill weather with Sri Lankan breakfast I never ever forget my entire life ) don’t forget to eat a local foods because food is so delicious Also I never forget the staff they given me great service , specially Mr Upul, lakshan, shimal and other all of them, my big hug for yaaa all . Once again I’d like to tell yaaa all don’t miss Sri Lankan foods there is sooo delicious . Thanks for yaaa all given me great memories Dhanuth,
Response from Property: Dear Dhanuth, Thank you for such a heartfelt review! We're thrilled to know that you had an unforgettable experience with us at W15. From the clean rooms with lake views to the chill weather and delicious Sri Lankan breakfast, it’s wonderful to hear how much you enjoyed your stay. We’re especially delighted that you loved the local cuisine—it truly is a highlight of Sri Lanka, and we're glad it made such a lasting impression on you! Your kind words about our team, especially Upul, Lakshan, and Shimal, mean so much to us. They’re all overjoyed to know they made your stay extra special. Big hugs right back to you! Thank you for choosing us and for sharing such a glowing recommendation. We can’t wait to welcome you back for more great memories and, of course, more delicious Sri Lankan food! Warm regards, Team W15 Lake Gregory
Olivia H
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 21, 2024
W15 Lake Gregory is a very special place to enjoy Nuwara Eliya and was our chosen luxury spot to relax and recharge during our 2 week travels around Sri Lanka. From the delicious herbal tea with honey and hot towels on arrival, to the gorgeous toiletries and loose tea selection in the bedroom. There were so many unexpected generous touches. The bedroom is spacious and the bed is large and luxurious. It gets cold at night in Nuwara Eliya and there was a ‘fire’/ electric heater which was a really nice touch. The bathroom is enormous with a walk-in shower. Temperature & water pressure were ideal. The hotel is small (think luxury guesthouse vibes) and the service is sublime. Warm & personal yet utterly professional. A big thank you to our butler Lakishan & exec manager Jim for how well we were looked after. Finally the gardens are beautiful - perfectly manicured and full of hydrangeas and agapanthus framing a view of lake Gregory and the surrounding town. We feel totally recharged and revitalised. This was a stay to remember.
Response from Property: Dear Valued Guest, Thank you for your lovely review and for choosing W15 Lake Gregory as your getaway in Nuwara Eliya. We're delighted you enjoyed the thoughtful touches, from the herbal tea on arrival to the spacious room, cozy electric heater, and luxurious amenities. Your praise for the personalized service from Lakishan and Jim, as well as the gardens and stunning views of Lake Gregory, means a lot to us. We're thrilled your stay left you feeling recharged and revitalized. We look forward to welcoming you back for another memorable experience! Warm regards, Team W15 Lake Gregory
Roving820661
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 17, 2024
Amazing hotel, even better than the pictures! Kind and nice staff. A rich breakfast and also an excellent dinner. Definitely a place I would like to return to. It is important to note that there may be festivals on weekends and there will be loud music until the night
Response from Property: Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that the hotel exceeded your expectations and that you enjoyed the breakfast and dinner. It’s great to know that our staff made a positive impression We look forward to welcoming you back for another stay! Warm regards, Team W15 Lake Gregory
Guest User
Stayed in Feb 2025
Other
4.0/5
Very Good
Posted on Mar 8, 2025
A very restful hotel, with lovely views over the lake, some great food too, and superb service from Shimal our butler. It’s close enough to walk to town, but far enough out to feel in the middle of nowhere! It gets cold at this altitude so you’ll need more than shorts and teeshirts!
Guest User
Stayed in Feb 2025
Couples
4.0/5
Very Good
Posted on Mar 7, 2025
Perhaps we’re unfair but we’d come from an owner-managed tea plantation house where we’d been treated as friends and encouraged to meet other guests with a welcome drinks session and we expected the same at W15. However, it all seemed rather impersonal.. any requests to staff, including ordering dinner, are done by WhatsApp. The room was comfortable and spacious with an excellent bathroom and a much needed heater! Dinner was fortunately on the terrace (room for two tables) as the dining room was rather cold and unwelcoming.