"We would have expected more for a 5-star hotel. The floor around the pool bar always looked dirty due to old stains from the dates in the palm trees. For the price I paid, I would have expected at least the soft drinks in the room to be free, instead of charging a whopping 6 euros for them. The prices are far too high overall. A cocktail served in a martini glass cost 18 euros! Dinner buffet per person 65 euros WITHOUT drinks, far too much, at least soft drinks and maybe a table wine could have been included. Breakfast was the same every morning. We know from 4-star hotels that there is also, for example, a glass of prosecco for self-service - unfortunately not here. The evening program (music) was always too loud for the small area and the number of guests present. In the room we missed hooks to air out worn clothes, and a line or clothes rack for wet swimwear would have been nice on the balcony too. Even in our current 4-star hotel there is a small clothes rack on the balcony! Unfortunately we won't be coming back."

"Super service throughout our stay. Serena and Marco on the front desk looked after us all week, endlessly patient and always helpful. The room was 10/10, great balcony, lovely views and good quality. The hotel has character and is also tasteful. The staff in the restaurant and bar were on the whole great; no complaints. The pool, grounds and beach, perfection. Thank you for a lovely week. We wil be back. Faith and Richard"