Harris Hotel and Conventions Kelapa Gading Jakarta Reviews

Response from Property: Dear Valued Guest,Thank you for sharing such an outstanding review of your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know you enjoyed our complete amenities, the comfort of our rooms, and the convenience of being directly connected to the mall with so many dining options.Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful experience.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your experience at HARRIS Hotel & Conventions Kelapa Gading. We’re glad to hear you appreciated our convenient location connected to Summarecon Mall Kelapa Gading, as well as the comfortable room and good service. Your feedback regarding the breakfast spread is valuable, and we will keep it in mind to improve our offerings.We look forward to welcoming you again soon.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re pleased to hear that you found our location—right next to the shopping mall—ideal for business travel. Convenience and comfort are what we aim to deliver for every guest, and it’s great to know we met your expectations.We look forward to welcoming you back soon to HARRIS Hotel & Conventions Kelapa Gading for another productive and enjoyable stay.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share such detailed feedback about your recent stay at HARRIS Hotel & Conventions Kelapa Gading. We’re delighted to know you found our players friendly and helpful, and that you enjoyed the cleanliness and comfort of the room, along with our convenient location directly connected to the mall.We sincerely apologize for not fully meeting your expectations regarding the anniversary room decor. Your special moments are important to us, and we regret that we fell short in making it as memorable as it should have been. Your comments have been shared with the relevant players to ensure better coordination in the future.We also appreciate your feedback on pricing and room size. While we strive to offer great value through service and convenience, we understand your point and will continue working to enhance our overall guest experience.Thank you once again for choosing us. We’re glad to know that overall you were satisfied, and we hope to have the opportunity to welcome you back for a more seamless and special stay.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed your stay, appreciated the spacious room, and found our location within the mall convenient.It was our pleasure to be part of your daughter’s birthday celebration — we’re so glad you liked the surprise and the cake. At HARRIS Hotel & Conventions Kelapa Gading, we believe every stay is part of a joyful journey, and your satisfaction is our greatest reward.We look forward to welcoming you and your family back again soon.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your feedback. We’re glad you enjoyed our prime location within the larger mall, making it convenient for your stay, dining, and shopping needs.We look forward to welcoming you again at HARRIS Hotel & Conventions Kelapa Gading.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your positive feedback on HARRIS Hotel & Conventions Kelapa Gading. We are glad you enjoyed our clean and comfortable rooms, friendly players, good breakfast, and convenient location next to Summarecon Mall. It is wonderful to know you found great value for both business and leisure stays. We look forward to welcoming you back soon.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your kind review of HARRIS Hotel & Conventions Kelapa Gading. We are glad to know that you enjoyed the convenience of our location with direct access to the shopping malls, as well as your pleasant stay and breakfast experience.We look forward to welcoming you back soon for another enjoyable visit.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thanks so much for sharing your positive feedback during your stay, and we are glad to read that you had a good stay with us.Once again thank you very much and we look forward to welcoming you again on your next visit.HARRISly Yours, Francisco HOLMES-BROWNGeneral Manager

Response from Property: Dear Valued Guest,Thank you for staying with us and sharing your feedback.We are happy to hear that you are pleased with our friendly and helpful service from our Reservation players.Please be sure that we always put in the work to keep our guests satisfied with the service and facilities.Have a nice day ahead and we hope to see you again in our hotel.HARRISly Yours,Francisco HOLMES-BROWNGeneral Manage

Response from Property: Dear Valued Guest,First and foremost, thank you for your continued loyalty and support over the past 15 years. We are truly honored to have you as a long-time guest of HARRIS Hotel & Conventions Kelapa Gading, and we sincerely appreciate your thoughtful and balanced feedback.We’re very sorry to hear about the unfortunate incident regarding your husband’s shaver. While our players did their best to locate the item, we deeply regret that it could not be recovered. We understand how frustrating this must have been, especially given your confidence that it was left behind. Please accept our sincerest apologies for the inconvenience and disappointment this situation may have caused.Your kind words about our courteous service despite the setback mean a great deal to us, and we are grateful for your understanding. We truly value your trust, and we will continue working hard to uphold the high standards you've come to expect from us.We look forward to welcoming you again in the near future and restoring the experience you know and deserve.HARRISly Yours,Francisco Holmes-BrownGeneral Manager

Response from Property: Dear Valued Guest,Thank you for staying with us during your nosiness trip.We are pleased to read that you were impressed with the overall concept of our Hotel and that you feel comfortable with its strategic location.Thank you for the feedback and we hope you visit us again on your next visit.HARRISly Yours, Francisco HOLMES-BROWNGeneral Manager

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback and perfect 10/10 rating! We are thrilled to hear that you found the room clean, comfortable, and nicely prepared. It’s especially rewarding to know that our friendly, helpful, and accommodating players made a positive impression on your stay.We’re also glad you enjoyed the room service and buffet breakfast, as well as our prime location right next to the mall—indeed a convenient highlight for many of our guests.Your kind words inspire us to keep up the excellent work, and we look forward to welcoming you back to HARRIS Hotel & Conventions Kelapa Gading in the near future.HARRISly Yours,Francisco Holmes-BrownGeneral Manager