Complex Spring Hill, Jl. Benyamin Suaeb, Pademangan Tim., Kec. Pademangan, Jkt Utara, Daerah, Pademangan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14410, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
171 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyโso every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.0
Service8.4
Cleanliness8.3
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All reviews(171)
Positive reviews(161)
Reviews with photos/video(27)
Great service(26)
Awesome stay(21)
Delicious breakfast(14)
Convenient location(11)
Great location(10)
Poor air conditioning(6)
Offers pick-up/drop-offs(5)
Negative reviews(10)
tuck tan
Superior Deluxe Queen Room
Stayed in Jan 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 25, 2025
Good location for business visit, especially nearby to exhibition centre jn kemayoran, 5mins can reach by grab.
Hotel is clean, breakfast is good
Response from Property: Dear Valued Guest,Thank you for staying at our hotel and giving us the score!We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future.Warmest Regards,Swiss-Belinn Kemayoran
gnail
Deluxe Premier Queen Room
Stayed in May 2025
Business traveler
36 review
8.5/10
Very Good
Posted on Jun 7, 2025
Very nice front office staff. Very helpful housekeeping staff. Quite clean room and spacious. Near to JIEXPO.
Response from Property: Dear Gnail,Thank you for staying at our hotel and giving us the score!We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future.Warmest Regards,Swiss-Belinn Kemayoran
Guest User
Superior Deluxe Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 31, 2025
All staff are polite and very helpful to answer any queries. ย ๐๐ป๐๐ป๐๐
Response from Property: Dear Guest,Thank you for your kind words. Weโre glad to hear that our staff were able to assist you well and make your stay more comfortable. We truly appreciate your feedback and hope to welcome you back again soon.Best regards,Swiss-Belinn Kemayoran
Anonymous User
Superior Deluxe Queen Room
Stayed in Jun 2024
Business traveler
7 review
5.5/10
Posted on Jul 27, 2024
Booked a 2 days stay in this hotel for non-smoking room on Trip. But was given a smoking room on the smoking floor. Worset of all, there were many cockroaches inside the room. Even I had feedback several times to the front desk staff. Their staff just apologise. But can't do anything to help.
Also, the button for the LIFT in the lobby to room is faulty. Have to press hard in order to work.
I will never go back to this hotel anymore.
Response from Property: Dear Sir/Madam,Thank you for choosing us as your preferred hotel in Jakarta.We deeply regret that your stay did not meet your expectations and that you encountered issues with the room and the lift button.We apologize for the inconvenience caused by being placed in a smoking room despite your request for a non-smoking room, and we are especially sorry to hear about the presence of cockroaches. This is certainly not the standard of cleanliness we aim to provide. Additionally, the issue with the lift button is concerning, and we will address this immediately to ensure it is fixed.Your feedback is crucial for us to improve our services, and we will take your comments seriously as we work to rectify these issues. We hope you will consider giving us another chance in the future to demonstrate our commitment to providing a better experience. We are looking forward to welcoming you back in the near future.Sincerely Yours,Swiss-Belinn Kemayoran Jakarta
้ป่ๅ
Superior Deluxe Queen Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 26, 2025
very nice location and new facility. the breakfast is gooood. recommended hotel.
Response from Property: Dear Valued Guest,Thank you for sharing your experience during your recent visit to Jakarta. We are most delighted and very encouraged indeed to read your detailed review. It is always our aspiration to receive such wonderful comments. We are glad that you are fulfilled with all our offers. It is our aim to ensure a satisfactory guest's experience for each and every one by providing the service you deserve. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Best Regards,Swiss-Belinn Kemayoran
Marlina Sutanti
Superior Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 27, 2025
Clean, tidy, good service, friendly staff.
Response from Property: Dear Marlina Sutanti,Thank you for your kind words! We're glad to hear you enjoyed the cleanliness, service, and friendliness of our staff. We look forward to welcoming you back again soon.Best regards,Swiss-Belinn Kemayoran
ag0206
Superior Deluxe Twin Room
Stayed in Sep 2024
Business traveler
42 review
5.5/10
Posted on Oct 11, 2024
the location of the hotel is a bit away from the city but hotel property is great and offers excellent services
Response from Property: Dear Valued Guest,Thank you for highlighting our location and service! We really appreciate that you took your time to write such a positive review about us. We are glad to hear that you had an enjoyable stay and this means a lot to us. We highly appreciate your comments and feedback as it helps us improve our quality and service. Again, thank you so much for this extended review and welcome back to Swiss-Belinn Kemayoran anytime.Sincerely,Swiss-Belinn Kemayoran
Guest User
Superior Deluxe Queen Room
Stayed in Aug 2024
Business traveler
5 review
6.0/10
Posted on Oct 15, 2024
Service and Food Varieties were okay. Location wise is near to the EXPO. Nearby Food choice was kind of limited.
Response from Property: Dear Valued Guest,Thank you for highlighting our service and food! We really appreciate that you took your time to write such a positive review about us. We are glad to hear that you had an enjoyable stay and this means a lot to us. We highly appreciate your comments and feedback as it helps us improve our quality and service. Again, thank you so much for this extended review and welcome back to Swiss-Belinn Kemayoran anytime.Sincerely,Swiss-Belinn Kemayoran
nairnavin
Grand Deluxe Room
Stayed in Apr 2025
Business traveler
4 review
7.0/10
Posted on Jul 27, 2025
Decent hotel ..nothing much to comment
Response from Property: Dear nairnavin,Thank you for your review. We hope you enjoyed your visit, and we look forward to providing you with an even more memorable experience next time. See you again soon.Best regards,Swiss-Belinn Kemayoran
Aelina Senitro
Superior Deluxe Queen Room
Stayed in Jun 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Jul 25, 2024
No frill hotel. For the price it deliver more value.
Best if u going expo cos they have shuttle bus. Service is good everyone is friendly. Will stay again if need to go expo
Response from Property: Dear Ibu Aelina,Thank you for choosing us as your preferred hotel in Jakarta.We're thrilled you found our hotel to be a great value and that our shuttle service made your expo visit easier. Itโs fantastic to hear you enjoyed our friendly serviceโit means a lot to us. We canโt wait to welcome you back!Sincerely Yours,Swiss-Belinn Kemayoran
Yovi
Superior Deluxe Twin Room
Stayed in Nov 2023
Traveling with friends
14 review
10/10
Outstanding
Posted on Dec 24, 2023
Fast services, full amenities, only outdoor swimming pool near restaurants, the breakfast is fantastic, full of varieties, local and western food
Response from Property: Dear Valued GuestThank you for highlighting our service and facilities! We really appreciate that you took your time to write such a positive review about us. I'm glad to hear that you had an enjoyable stay and this means a lot to us. We highly appreciate your comments and feedback as it helps us improve our quality and service. Again, thank you so much for this extended review and welcome back to Swiss-Belinn Kemayoran anytime.Sincerely,Supentri โ General Manager
Kikiasmara
Deluxe Premier Queen Room
Stayed in May 2024
Family
10 review
9.0/10
Great
Posted on Sep 2, 2024
Conveniently located near the Jakarta Fair.
Hotel provides free shuttle to the fair as well.
Good service and value for money.
Response from Property: Dear Valued Guest,Thank you for staying with us and sharing your experience on Ctrip. What a great pleasure it was to read your praise regarding your most recent stay at our hotel. Your helpful comments are much appreciated and your feedback will help us to continually improve our services. We hope that you will decide to join us again the next time when you return to Jakarta!Kind Regards,Swiss-Belinn Kemayoran
DANIELwalking
Deluxe Premier Queen Room
Stayed in Apr 2025
Couple
48 review
10/10
Outstanding
Posted on May 30, 2025
Good hotel nice brafast
Response from Property: Dear Valued Guest,Thank you for staying at our hotel and giving us the score!We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the perfect score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future.Warmest Regards,Swiss-Belinn Kemayoran
Anonymous User
Superior Deluxe Queen Room
Stayed in Dec 2023
Business traveler
4 review
9.5/10
Amazing
Posted on Jan 12, 2024
This hotel is Very goodd, and i will book again another times
Response from Property: Dear Valued Guest, Warmest Greetings from Swiss-Belinn Kemayoran, Where Value Meets Comfort...Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your kind comments about cleanliness are highly appreciated and will review and share to the concerned departments. If you would be willing to give us a great chance to turn your experience around. It would be such a pleasure to personally welcome you back to our property.Kind Regards,Supentri
dinhlam
Superior Deluxe Twin Room
Stayed in Apr 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Jun 2, 2025
Free bus to exhibition
Response from Property: Dear Valued Guest,Thank you for staying at our hotel and giving us the score!We are glad to hear that you had an enjoyable stay and this means a lot to us. Once again thank you so much for giving us the score. We do really hope that your remaining stay will be memorable. It means so much that you would recommend us so highly and we look forward to welcoming you back anytime in the future.Warmest Regards,Swiss-Belinn Kemayoran