Jl. Ahmad Yani, Muka Kuning, Kec, Kabil, Nongsa, Batam, Riau Islands, 29433, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
86 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities8.4
Service8.3
Cleanliness8.9
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All reviews(86)
Positive reviews(83)
Reviews with photos/video(10)
Awesome stay(21)
Great service(15)
Awesome rooms(13)
Clean and tidy(12)
Delicious breakfast(11)
Offers pick-up/drop-offs(6)
Negative reviews(3)
Young Yei
Executive Garden Double, Non-Smoking
Stayed in Jun 2025
Couple
3 review
9.5/10
Amazing
Posted on Jul 17, 2025
This hotel provide excellent customer service and the room is big and clean.
Although location a bit far from centre but they do provide free shuttle bus to mall which is adding points.
Shamin Nurehan
Deluxe Double Lake Non Smoking
Stayed in Apr 2025
Couple
5 review
7.5/10
Posted on Jun 18, 2025
Hotel was under renovation when we checked in and was completed when we checked out. So unfortunately we were not able to really enjoy the full benefits of that. The new breakfast spread at the new renovated space was amazing! The whole reason we stayed there was because of the spa. Location wise it was quite out the way to most places. Room was a good size for 2paxs and was relatively clean but could have been better.
Anonymous User
Deluxe Double Garden Non Smoking
Stayed in Mar 2025
Couple
16 review
9.5/10
Amazing
Posted on May 3, 2025
Centrally located. Shuttle bus services available to bring us to popular locations, very convenient. Has everything in the hotel. Liked the fact there’s a quiet estate beside the hotel and you can do your morning walks around it. Staffs are very kind, friendly and helpful.
Guest User
Deluxe Single Garden Non Smoking
Stayed in Apr 2025
Solo traveler
26 review
6.5/10
Posted on May 24, 2025
Nice hotel has coffee as weclome drink
Breakfast has more variety
Olivia Marzuki
Deluxe Single Garden Smoking
Stayed in Mar 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Apr 19, 2025
A nice spot for a quick weekend getaway. It’s got a nice spa and rooftop views.
DYPH
Executive Lake Double Non Smoking
Stayed in Dec 2024
Other
13 review
4.5/10
Posted on Feb 2, 2025
First of all, the food was terrible. The bread given for the hi-tea is stale and the juices are all syrup. Secondly, the service was bad. We had to change room because of a faulty circuit and it took them so long to give us the replacement room (4:20pm). What’s more, they did not agree to our request for a refill of the minibar on our second day, even though it would be the same price if we had booked the 2 nights separately and would have gotten two sets of minibar items. Such rigidity of the management. Special mention of a guy named Redho when we visited the executive lounge at Level 15. His face was so disgruntled as if we owed him money. How can he get selected to work in a supposedly top notch hotel in Batam when there are so many more eager unemployed people begging in the streets who would be very willing to learn, I don’t know.
The price paid for this stay is extremely not worth it. Terrible and we won’t stay here again for sure.
S. Me
Deluxe Double Garden Non Smoking
Stayed in Nov 2024
Couple
7 review
9.5/10
Amazing
Posted on Jan 1, 2025
Overall it is good The staff are friendly and helpful. The amenities so far are so good the room space is wide too.
Maybe due to the festive season . Breakfast was king queued but luckily it extended the hour for guests. But hope the breakfast option can have different daily. Location is a bit out from the town need, but they do provide shuttle service to the centre.
The hotel also provides a big slice of cake and room decoration to surprise us for the birthday celebration 🎉
Guest User
Deluxe Double Lake Non Smoking
Stayed in May 2025
Couple
2 review
9.5/10
Amazing
Posted on Jul 3, 2025
We enjoyed the hotel very much! Very comfortable and they provided a wide variety of breakfast. The only small downside is the location of the hotel, but they do have a nice lakeview and provide free shuttle bus service
CL2611
Deluxe Double Lake Non Smoking
Stayed in May 2025
Couple
46 review
7.5/10
Posted on Jun 17, 2025
It is good for a short vacation, golf driving range is nearby. If going Batam for golf, this is definitely a good place to stay.
Summer
Deluxe Double Garden Non Smoking
Stayed in Oct 2024
Couple
4 review
8.5/10
Very Good
Posted on Dec 2, 2024
The hotel room is amazing. But the location a bit far from centre. However, the breakfast served is really an adding point for all these😌😌😌
Vidya Mainali
Deluxe Double Lake Non Smoking
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 21, 2025
The hotel was the same as shown in the pictures. Surrounded by lush greenery and a lake. A perfect weekend getaway
Canillo
Deluxe Single Lake Smoking
Stayed in Apr 2025
Family
7 review
7.5/10
Posted on May 13, 2025
Room we’re in has many issues; cooler not cooling; entrance light not working; TV volume can’t adjust, aircon not cold. Food is average, wished they have more quality selections; shuttle bus timing and size can’t cater to guests at all as reservations have to be made ahead of time (and if shuttle bus service is fully booked) you have to arrange for your own transportation to and from terminals like in our case
xyzie
Deluxe Double Garden Non Smoking
Stayed in Apr 2025
Couple
1 review
8.0/10
Very Good
Posted on May 6, 2025
Had a great stay with friendly services from the team. Wide selection of breakfast consisting of both local and international delicacies, enjoyed the live stations (eggs & asian noodle) the most! Thank you for making my stay here a splendid one :)
Guest User
Deluxe Double Lake Non Smoking
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 20, 2025
The breakfast buffet spread was great and food tasted fantastic. Check in was a breeze. The inhouse massage is excellent and pool offers a nice view of the lake. Location is about 20min from Batam Centre.
Certina18
Executive Lake Double, Smoking
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 12, 2025
Pleasant trip, great hotel with good service, shuttle provided too. Food is tasty !