The Druidstone Hotel

Very disappointed to be writing this review as it is very very rare for me to complain. However, on this occasion I feel like something must be said. My sister had booked a table for food months ago for 7pm tonight (24th August) as she was staying in the hotel for my nephew's 3rd birthday. There was not a themed night originally planned however the night before the hotel advised that it would be a pizza themed night, absolutely fine, as everyone loves pizza. We placed our orders around 7:10pm, thinking this would be early enough for the children (1 & 3 years old) and myself who is 32 weeks pregnant. We did not receive our food until 9:52pm. By this time, the children had fallen asleep, and by the time the food came, everyone was over hungry and did not want to eat pizza so soon before heading to bed. To add to our frustration, when the man called our names approx 9:30pm to come and collect the pizza, he had actually not started cooking the pizzas yet, and said he just wanted to check that we were still there before cooking them, despite us having paid for them 2 and a half hours previously. We were given 2 complimentary pasta boxes between 8 of us, however it felt as though these were just given to us as they'd be going to waste at the end of the night, and would have appreciated during the wait for the pizza. Instead, we had to buy chocolate, crisps and eat birthday cake before the food came. Every time we asked how long the food would be, we kept getting told half an hour. At no point were we offered a round of drinks or an apology or explanation to say why the food was going to take 2 hours and 50 mins. We asked for a pizza box or tin foil at the end of the night to take the pizzas away as it was too late to eat a whole pizza so late, this or any other container was not available. I understand that things happen, but to say we are disappointed in the service is an understatement.

If you need somewhere to just relax in silence and calm with beautiful veiws and friendly staff, then it's here. The place is not dressed up to be something it's not, and that makes you feel relaxed and at ease.

Although we live just 30 minutes drive away, neither of my wife or I had ever visited. The hotel rooms were not used as it was a visit for dinner with friends. The hotel and dining rooms are quirky and attractive. Service was friendly but efficient too. We were made to feel welcome in a lovely beautifully lit room. We opted to share a Moroccan style dish as a starter rather than a dish each which was a good call as the portions are filling without being out facing. My wife had a superb smokey beef dish with an unpronounceable name- simply delicious and filling. Not dissimilar to a stir fry. I opted for monkfish and a 'stew' of squid. Fabulous flavours. Our other diners had similarly delicious innovative food. Only one dessert was ordered between the four of us! No room for one. The bill including a tip was £85 per couple including a couple of drinks for three people. I had water. That's not cheap dining. However, the hotel is set up presenting innovative and unusual dining and flavours we couldn't attempt at home. As with every venue, you get what you pay for and this experience was great.

Great vibes and views A winning location with exceptional views of the beautiful Pembrokeshire coast. Many beautiful walking trails. An excellent restaurant where the excellent breakfasts are also served. There is a superbly equipped bar and a charming staff that gives a family feeling. Dogs and cats that add to the homely feeling. Pebbles and biscuit, miss you already.

Good Vibes Relaxed, eclectic and creative vibe. Great food and switched on staff. Standard of cleanliness is super high. No sticky surfaces or carpets! The setting and westerly views are extraordinary. A gem of a house-hotel.

Business visit Great place right on the coast with amazing views from the room. Most of all the staff are great and the place is very relaxing, no TV in the room which was ok with me. the room was a little rough around the edges maybe a splash of paint and bathroom update, but this did not distract from the view and people who run the place, well worth visit if you like coastal walks . The Hotel also has a great little bar serving a good selection of beers. Breakfast was also great ( I had traditional English) I wish I could have stayed longer.