Located in a courtyard hotel in the beautiful countryside of Taogong Island, Dongqian Lake, the hotel is integrated with the surrounding countryside. The surrounding area is a petty bourgeoisie. Starbucks, tea room, tide play shop, and meals are all available. Combining the nearby lake attractions, it can fully meet the needs of leisure and easy travel. When I went there, I was encountering local rural activities, song performances, calligraphy splashing ink, throwing pots and pots, all kinds of cultural and creative food floats, which were very lively.
The facilities in the hotel room are still very good. Welcome snacks, hanging ear coffee, tea bags, drinking water are all available. Free drinks are also provided in the refrigerator.
The front desk and room service of the hotel are warm and responsive. The handsome guy at the front desk will contact and inform the parking lot in advance before check-in. When I went, I went to the wrong entrance and came out to pick us up. During the stay, the response to the needs of the guests was very thoughtful and timely. The items left when leaving the store also contacted us in time, and the overall service made customers feel like spring breeze.
But! The key item that has to be mentioned is breakfast! Very broken!
The breakfast provision and service give people the feeling that the front desk and the guest room are like two bosses. One is four-star hotel management, the other is guest house management.
First of all, the breakfast type, non-self-service, is a fixed set meal form, the variety is small and the amount is small, you can see the matching, very simple, there are two kinds of wontons, small wontons and noodle soup, then a poached egg, a few small pieces of fruit, half a salted egg, a small piece of meat, a little pickle, Another drink (there are three kinds of drinks: milk, coffee, black tea. The drinks taste unsatisfactory).
Besides breakfast service, it is really incomparable with the front desk. We stayed for two nights and went to breakfast on the first day. When we went to the restaurant, a waitress came up to ”enthusiastically explain”: ”We were here yesterday for buffet breakfast, today is a fixed set meal”. We were surprised at the time. After all, the four-star hotel is basically a buffet breakfast, and then we also sighed that it was unfortunate that we didn't meet the buffet breakfast. (So we later wondered whether this was no self-help flicker, or the hotel treated the guests differently? ? I also paid the room rate with breakfast, why should I treat it differently? )
Then the waitress asked whether to have noodles or wontons, milk or black tea or coffee, and when she sent the package, looked at the amount of the meal, and asked her if there was anything else. She was very humbly and gently replied: ”We're going to squat these”, yes, right, is the expression of a heart, half of my back to me. I dare not look at the kind of answer I answer my question, answering immediately to go.
If you ask again, if not enough, the answer and the question can continue.
When we continued the second bowl, the waiter simply did not take the initiative to send it over, and then let us take it away when we ran to ask (here, there were a few people in the restaurant at that time, it was not busy at all), giving people the feeling that they were not happy to continue for you at all.
In this way, when we waited for the next day's breakfast, we entered the restaurant and settled down. There was no waiter who took the initiative to ask for noodles or dumplings. When we ran to the cooking area to ask, the waiter slowly asked what you wanted. And the taste is actually the taste of the noodles and the taste is really general, the taste can make do with a meal.
Finally, the restaurant environment, I don't know if it is ventilated or how, the only oil in the cooking area is to fry poached eggs, actually the whole large restaurant is filled with the smell of oily smoke.
It took a lot of time to emphasize the breakfast. It is assumed that many people will pay great attention to the quality of breakfast when choosing a hotel for a trip. It is specially written in detail and is also a reference for everyone. Hotel front desk service and other hardware facilities and the surrounding environment are great, but the breakfast quality and breakfast restaurant service really reduce the service quality of the front desk and room service to improve the service quality. The score of 3.5 is really a thought of breakfast. I don't want to give full 5 points, I feel aggrieved for the front desk lobby staff. But I also hope that the hotel management can pay attention to this problem.
Therefore, if you pay attention to the quality of breakfast, choose it carefully, you will definitely be disappointed.
Outstanding
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