Ningbo Tianyi Plaza he Hotel Reviews

Room size was good for 2 people. But it was unfortunate that the tv kept losing connection so it was hard to enjoy the tv properly. The lobby can be improved though 😅

Room cleaning can be improved, perfect location

counter staff is friendly , location is awesome , subway is so near , wifi is the best (connected easily and so stable) but the room smell of cigarette from previous stay tho

The location is good. But the hotel reception and lobby smells awful. And the room not clean enough. The floor towel was soaking wet which means was used. Water drain goes really slow. Almost fully blocked. Bad experience

This is a nice hotel located in the heart of the city. It’s close to both bus stops and subway stations. Hence, it’s easy to travel anywhere from the hotel and surrounded by some famous tourist attractions. Staffs are very friendly and helpful even if I can’t speak Chinese. They are willing to communicate with me via translation app.

The hotel is centrally and conveniently located. The staff are friendly and helpful. A big downside is the cleanliness. The room was very dusty and not well maintained. I checked out earlier than planned. Suitable for anyone who just needs a bed and shower.

Convenient location. Easy to find food options and restaurants to eat

very good, room is clean, location is strategic

The first room smelled strongly of cigarette smoke 🚬, so the girl at the front desk upgraded our room, thank you. The room was quite clean, just okay, and the air conditioning was pretty good. It was just that there were several 24-hour restaurants downstairs facing the street, which was quite noisy. There are many restaurants near Chenghuang Temple, and Tianyi Square is also close, so the location is very suitable .

Facilities: Very complete. On the first day of check-in, I found that the TV was tilted, so I called the front desk. Because it was too late, the engineering was off work. The next day, the front desk immediately changed my room. There was a water dispenser in the room. It would be better if there was cold water. Now it is about 35 degrees outside every day. The water dispenser in the room only has 100 degrees hot water. I have to wait too long to drink water. Sanitation: Very clean Environment: Great, because I like quietness, I specially note the window seat near the temple, quiet and beautiful environment outside the window Service: Every time I come to Ningbo, I will choose this place first This is a very nice hotel. The only thing that touched me was that the lady at the front desk remembered me. On the day of check-in, the lady said she remembered me. I didn't note the end next to the temple this time, but the lady said she remembered me and took the initiative to arrange for me to stay at the temple end. It was very considerate. I will stay here again in the future. The last time I stayed here in Ningbo was 23 years ago. As a result, the lady at the front desk still remembered me, which was great. Because I booked 6 nights this time, in order to avoid going downstairs to swipe the card every day, the lady helped me get it done at once, so I don't need to go downstairs to the front desk to swipe the room card every day, which is very considerate.

Very satisfactory stay experience, the front desk staff ⭐Xiao Qiao⭐ is particularly outstanding! After checking in, I found that the room smelled of smoke. After reporting it to the front desk, the staff had a very good attitude, apologized immediately, and actively and quickly helped me coordinate to change to a clean and odorless room. The problem was solved very efficiently. The front desk remained patient and enthusiastic throughout the process, which made people feel very comfortable. Thumbs up for the service awareness and problem-solving ability of the front desk! I will choose here next time.

This hotel is great! The room is clean and warm, with complete and smart facilities. The lady at the front desk is warm and patient. The location is excellent and travel is convenient. I will choose it next time!

The room is very quiet. This street is in the downtown area, but the rooms on this side are very quiet and clean. The Chenghuang Temple and Tianyi Square are 100-200 meters away, which are very convenient for sightseeing. The hotel's front desk Xiao Zhang is very enthusiastic and introduced the room and the surrounding situation in detail, fully considering the actual situation that we need a quiet sleep. Thank you very much! In a few days, I will return to Ningbo and stay in this hotel again. It really exceeded my highest expectations. Ningbo has many good people!

The hotel is in a good location with convenient transportation. Metro Line 2 is directly accessible. Downstairs is Chenghuang Temple Pedestrian Street, which is very convenient for eating and shopping. The room is clean and tidy. The staff is warm and thoughtful