Comfort Inn the Pointe

Comfort Inn the Pointe Reviews

Comfort Inn the Pointe

1 Prospect Pointe, Niagara Falls, New York State, 14303See Hotel Details
Comfort Inn the Pointe
Comfort Inn the PointeComfort Inn the PointeComfort Inn the Pointe
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1 night

Guest Reviews

8.5/10
Very Good
40 review
Verified reviews
Location9.2
Amenities8.1
Service8.1
Cleanliness8.4
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All reviews(40)
Positive reviews(37)
Reviews with photos/video(8)
Great location(21)
Convenient location(16)
Great service(12)
Awesome stay(9)
Awesome rooms(7)
Negative reviews(3)
Guest User
Two Queen Room Upper Floor
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 21, 2025
Good location, very close to the falls and the Rainbow Bridge. Easy to walk from American side to Canada side. Room very spacious and clean. Staff very friendly and helpful. Will definitely stay here again if come to the falls next time.
Yongsung
Two Queen Room Upper Floor
Stayed in May 2025
Couple
15 review
10/10
Outstanding
Posted on Jul 1, 2025
Good location, nice staff. Everything was okay. No better choice at this price.
Guest User
Two Queen Room Upper Floor
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on May 1, 2025
Anthony at the front desk was great, very helpful.  Great friendly smile at all time.   The evening lady was too, sorry, did not get her name. Great location.  Would definitely recommend.
Katya Senek
Two Queen Room
Stayed in Mar 2025
Family
3 review
7.0/10
Posted on May 1, 2025
It wasn’t so bad, but definitely not worth the prise during off season.
LCSWNN
Two Queen Room
Stayed in Jul 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Aug 30, 2024
Good location. Walk just a few minutes to Niagara Falls. Impressed!
Psyduck128
Two Queen Room Upper Floor
Stayed in Nov 2024
Family
14 review
6.0/10
Posted on Jan 9, 2025
Beware of this hotel! They will charged you the damaged deposit usd70 above (not credit card preauthorisation) and told you that they will refund upon check out time. After weeks you check your credit card statement the refund still not get in. You have to spent above one months to argue with them. Ask them to proved the bank receipt they just sent you their OWN payment receipt with own writing refund. They said don't find the bank receipt anymore. This the fraud payment case exactly!
Guest User
Two Double Room
Stayed in May 2024
Family
5 review
10/10
Outstanding
Posted on Jun 19, 2024
Very good for the price and service. Definitely recommend it for the location. It was just a 3 min walk away from the Niagara visitor center. Very very convenient!!
JLLWong
Two Double Room
Stayed in Oct 2023
Family
13 review
8.0/10
Very Good
Posted on Nov 20, 2023
Room was clean and hotel put us on higher floor so we got a better view. Small coffee maker in the room. Double beds in room are comfortable. The drainage in our bath room was not working well, after informing the front desk, they sent their maintenance staff Rafael to check within minutes. A very short walk to the falls and linked way over to Canada. There is a tourist information counter on ground floor and saw some tourists engaged guides for their day out. Very simple breakfast served from 7am - 10am but good enough for my family. Have free coffee and hot water dispenser on ground floor available for guests. Overall a satisfying stay.
Chern I
Two Queen Room
Stayed in Nov 2023
Traveling with friends
12 review
10/10
Outstanding
Posted on Jan 6, 2024
Real value for money. Very strategic location. Breakfast buffet was satisfying.
Hmorkoi
Two Double Room
Stayed in Mar 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 10, 2023
Good location 👍👍👍 Very nice view Close everything Clean room Nice bed and lovely more small pillow Good breakfast Staff kindly for recommended Have parking lots Recommend you all 👍👍👍 View for hotel 👍👍👍
shen zhe
Two Queen Room
Stayed in Apr 2023
Family
60 review
8.5/10
Very Good
Posted on May 31, 2023
I will recommend this hotel for all my friends.
리엄
Two Double Room
Stayed in Dec 2022
Family
96 review
10/10
Outstanding
Posted on Jan 28, 2023
Best location Best staffs Best service Nice breakfast Loverly place
Mohammed Azmi
Two Double Room
Stayed in Nov 2022
Traveling with friends
26 review
10/10
Outstanding
Posted on Dec 30, 2022
Good location, nice breakfast
Алексей Ломакин
Two Queen Room Upper Floor
Stayed in May 2025
Family
14 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel's location to the waterfall is the closest of all the hotels, budget, free breakfast, popcorn is given upon check-in 🍿
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Anonymous User
Two Queen Room
Stayed in Jun 2025
Family
1 review
6.5/10
Posted on Aug 6, 2025
The location is good, next to a waterfall, and the atmosphere is good.
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