Guest User
October 13, 2023
The hotel is in a great location but, is definitely shabby but, it was clean. Do not expect any service at the front desk they do not answer the phones after you book, respond to emails. I had questions but, even after booking using VM, internet and phone calls I never get a response back until the day after I checked in. My credit card was already charged. There is NOT a breakfast except coffee and a few processed doughnuts. The ice machine never worked, and they do not clean the rooms for a 2 night, so you have to go and get fresh towels. They said, when done throw your towels and garbage outside door and housecleaning will retrieve, the garbage from the room was still outside door after 2 days and also at others door. Also, on the view side a very broken-down RV in the lot and outside on the street you could see people living in it. The girl at front desk was nice when we checked in but, I think it comes from management. WE did like the large room, and we did get a last minute 2 weeks prior discount on 3rd floor oceanfront room . Because of the view and price we tolerated it but, paying more we would not ever do here. Nye beach was awesome.