Sheraton Hotels in New York

The Chinese food in Edison is very delicious, so I always stay here every time I come to New Jersey. It's my first time staying at Sheraton. The black guy at the front desk was not very good, but the breakfast was good.

The Sheraton Brooklyn New York Hotel is a modern and conveniently located property, ideal for travelers exploring Brooklyn or commuting to Manhattan. Situated near downtown Brooklyn, it offers easy access to attractions like the Brooklyn Bridge, Barclays Center, and a variety of restaurants and shops. Guests often praise the comfortable rooms, featuring Sheraton’s signature bedding, modern decor, and useful amenities like free Wi-Fi for Marriott Bonvoy members. The rooftop bar and lounge are a highlight, offering great views of the city. The fitness center and on-site dining options are also well-received. Some guests note that the surrounding area can be busy and may lack the charm of other Brooklyn neighborhoods. Additionally, parking can be a challenge, and a few reviews mention occasional service delays. Overall, it’s a solid choice for a comfortable stay with easy access to both Brooklyn and Manhattan.

Managed to arrive early and allowed early check-in at 1pm plus instead of 4pm. The caucasian woman stationed at the check-in counter was not the most friendly person. I passed her my credit card and was waiting for her to instruct me to sign for receipt. After a long pause, i realized i have to do something with the machine, and asked her where do i click for the machine. She did not respond kindly. I understand not every American has travelled widely and tends to provide poorer quality services as compared internationally. Hereby pointing this out, as a matter of fact, the hotel need to understand not every country use the same brand of credit card machine/POS as the Americans. The hotel staff should not expect foreign guests to know how the machine or hotel works. Also, there is no instruction on the machine ‘Please sign here’. The staff should at least provide a verbal instruction for signature on the machine. If the staff cannot be bothered with providing verbal instructions, please paste a visual aid on the machine at the minimum. Thankfully, the asian guy during check out was much friendlier and tried to start a conversation, but i was having a cold so i tried to minimise interaction. The interiors were old fashioned like in 90s. Fortunately, the room was clean and lit with multiple lamps around the room. As with most reviews, I was charged twice on my credit card on first day and last day each. Asking for a refund through my card service now as unauthorised charge was made on the last day and it wasn’t even on the receipt/expense report. I would gladly just pay for everything on my Day one, instead of going through such trouble. No receipt for deposit or cancellation, unlike other hotels i have been to. Service and amenities are average. No slippers available in the room. Locker for valuables provided. Own coffee machine provided in-room, but don’t set high expectations as it’s not Nespresso. There is no in-room dining menu for reference, even if i want to get. 30$USD destination fee per night is compulsory but exchangeable for 2hr bike rental in central park for two pax or food in the hotel. It feels like the hotel wants to charge you extra but don’t want to provide the service paid. I didn’t bother to purchase food from hotel as the reviews were average. Recommend to visit Los Tacos No. 1 & Broad Nosh Bagels a few blocks away for breakfast and lunch. The best point and only positive point is the hotel location. Just behind MoMA and near proximity landmarks such as Rockefeller Centre, and two streets away from 5th Avenue and Central Park. Only stayed here for convenience as a friend was also staying in the same hotel for business needs.

The room is a bit old, the location is in the center of Lasheng, it is convenient for travel, the church is very beautiful across the street, shopping and parking are very convenient, the customer service attitude in the lobby is very good, thumbs up!

The room meets my requirements and is very close to where I want to go! I will stay here again next time