The Lodge At New Castle

Nice rooms would recommend !

If you want sleep and privacy stay somewhere else. Some genius decided that cheap laminate flooring is better than carpet; this leaves a huge gap at the bottom of the door so that every conversation, foot step, and door closing reverberates down the hall and into your room. The walls are paper thin and headboards are back to back between rooms; my neighbors were having loud and forceful s** all night, not only could i hear everything but it shook both beds in my room. Clerk refused to move me so i was forced to change hotels in the middle of the night. A complete lack of sleep messed up the whole trip. There are lots of decent budget hotels in the area. STAY ELSEWHERE.

Great location and very clean we enjoyed our stay. Is very nice to be that close to Glenwood springs definitely would suggest to friends and family

Dirty and unprofessional Staff was very friendly and helpful!! But we got into the hotel and their was ant’s on the floor by the bed, in the bathroom and all over the floor, the shower was also broken, water was spewing from the water pipe behind the shower head and coming out of the wall. One light was broken and flickering (didn’t work). Bed was also very stiff and needed more cleaning with little black pebbles over the bed sheets. but without the ants, broken shower head, flickering light, or dirtyness it could’ve been worse. Although the staff was great! Thank you to the front desk man!

Terrible It was terrible. The outside of this place looks sketchy. But we were hoping the inside would be decent. We always go check out the the room before we put our stuff in there. The smell was disgusting, like old dirty mop mixed with old stale beer. We did not want to lose out on $400 so we went and got a oscillating fan and some air freshener, anti bacterial soap and lysol. The bed was super uncomfortable, and the towels that looked clean felt like it had some kind of sand on them. On the bathroom floor had dead flies and hair. Behind the tv stand was a pit of an avocado or old lime and a cockroach. We decided to cut our losses and leave a day early.

Staff was best part. Room had walls that desperately needed painting, holes in the curtains and the ice dispenser (only 1 for 2 floors) was out of order. Staff was great as I mentioned, they got ice from the dining area when needed. Area around hotel was dirty. Trash and different stuff laying around outside several areas of hotel. Need to clean it up. Overall hotel is a 2.5 star. Staff helped score tremendously.