Crowne Plaza NASHVILLE AIRPORT by IHG
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Crowne Plaza NASHVILLE AIRPORT by IHG

412 Royal Parkway, Nashville, Tennessee, 37214, United States
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hotel overview picture
Amenities
Gym
24-hour front desk
Conference room
English
Spanish
Smoking area
Elevator
Assistive listening devices
All amenities
Property Description
Welcome to Crowne Plaza Nashville Airport, our hotel in Nashville, TN, near downtown. Minutes from Nashville International Airport and a short drive from downtown, our hotel places you in the heart of Music City’s energy and Southern charm, with the added convenience of a complimentary airport shuttle for easy arrivals and departures. Enjoy easy access to top attractions like the legendary Grand Ole Opry and Country Music Hall of Fame. Shop at Opry Mills, catch NHL action at Bridgestone Arena, or see a Tennessee Titans game at Nissan Stadium. Soak in Music City nightlife with the sights, sounds, and flavors of Broadway, or embark on a spirited journey down the Tennessee Whiskey Trail. Start your day with a chef-inspired breakfast or wind down with dinner and handcrafted cocktails at our stylish onsite restaurant, Layover Lounge. Stay active in our Fitness Center featuring Peloton equipment or grab a snack anytime from our 24/7 Grab & Go marketplace. Host productive meetings or intimate events in our versatile venue and stay connected with free high-speed Wi-Fi. After a day of meetings or exploring the city, relax in our newly refreshed guest rooms and suites, designed for contemporary comfort and functionality.
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7.3/10
Cleanliness7.3
Amenities7.3
Location7.3
Service7.3
All 76 reviews
Surroundings
Airport: Nashville International Airport
(5.8 km)
Train: Donelson Music City Star Station
(3.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double 2 Queen Standard Communications Mobility Accessible

2 Queen bed
Has window
Non-smoking
Hot water (24 hours)
Room Details
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6

Double 1 King Standard Communications Mobility Accessible

1 King bed
Has window
Non-smoking
Hot water (24 hours)
Room Details
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6

King Room-Non-Smoking

1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Cable channels
Room Details
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2

Standard Room

Non-smoking
Air conditioning
TV
Cable channels
Telephone
Room Details
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6

Double Room with 2 Queen Beds, Non-Smoking

2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Cable channels
Room Details
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6

Standard Room With 2 Queen Beds-Communications Mobility Accessible

2 Queen bed
Non-smoking
Hot water (24 hours)
Room Details
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7

1 King Standard Communication Mobility Accessible Tub

1 King bed
Non-smoking
Hot water (24 hours)
Room Details
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Guest Reviews

7.3/10
76 reviews
  • Cleanliness7.3
  • Amenities7.3
  • Location7.3
  • Service7.3
Average for similar properties in Nashville
Most Mentioned
Review summary
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Location: The hotel is conveniently located near the airport, just a 10-minute drive away, making it ideal for travelers needing quick access. The proximity to local attractions is also appreciated by guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 18, 2025
ห้องใหญ่มาก โรงแรมใกล้สนามบินมาก ๆ เพียงแค่ 10 นาทีก็ถึง
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2025
Staff and hotel is wonderful , but 10/10/25 around 4am 19 vehicles were vandalized in the parking area, we were lucky and parked next to the front door
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2025
First time here- clean, easy parking, shuttle parked out front but don’t know about frequency. Parking is supposed to have an $8 charge but didn’t. Gym is small but clean and simple with water. There is no pool but some reviews had look pictures.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2025
This is the worst Crown Plaza we have ever stayed at!! Check-in was ok, but the rest of the stay was not great!!! The door to our room was so tight it wouldn't close, I had to pull it close. The same goes for the bathroom door. We had a double queen room, and one bed was ok. The other bed was not anchored correctly, and it tipped to either side, I couldn't sleep on it and ended up on the floor. The next morning, the man at the desk had no name tag and didn't seem to know what's going on. He didn't even ask me how may stay was, when I told him that, he said he ask me in the hall way. I didn't realize he worked at the hotel??? The only thing he seemed to be able to do was write down my complaints. It was 9:30am and the GM of the hotel wasn't there?? I will not stay here again, and I dont think anyone else should!! It's a bad run hotel with no oversight. It just sucks!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
PROS: This hotel was very clean and felt fresh. (I was told by a friend it is a brand new hotel, but I see there are reviews from a few years ago so maybe it was remodeled.) The desk staff was very nice, but stated she’d only been there 2 weeks so she didn’t have answers to some of my questions and forgot to ask me for my ID and credit card. The price was reasonable. CONS: The shower had very little pressure. It was so bad I had a hard time washing off the soap. The shower door must have been off balance because the door kept sliding open and despite closing it again and again, it kept happening. I finally gave up and water got all over the floor. The room is pretty small and felt a bit cramped. The “closet” was just a generic looking rack. See the picture. I was surprised. We needed ice, but were told none of the ice makers on any floor was working so we had to go to the desk two times for ice (staff was very nice about getting it, but it was inconvenient). I don’t know if I would stay here again because of the issues. Maybe if I knew the issues were all resolved, but I think I would really prefer a room with more space.
E‍x‍c‍u‍r‍s‍i‍o‍n‍3‍0‍8‍9‍9‍0‍0‍3‍6‍4‍6
August 26, 2025
This is our first time in this hotel but we typically stay in this area a few times a year. The location is good- just 5 minutes to the airport and 10 minutes to Opryland Hotel where we visited for the Christmas festivities. The lobby was undergoing renovation, but everything was clean and the staff was very nice. Our only complaint was the beds. They were like sleeping on bricks. Upon checkout, I noticed a sign that stated that all of the beds were adjustable. Since my husband checked us in, I didn't see this and my back was quite sore and disjointed for the next few days. I am sure had we known to adjust them to a more comfortable setting, they would have been fine. We will be on the lookout for this if we stay here in the future.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Room was nice but airport shuttle didn’t work despite calling to confirm that it would run before booking, and is the reason why I booked this hotel. I had an overnight layover on Friday 8/22/25. Called Crowne Plaza front desk on Wednesday 8/20/25 before booking, who confirmed that the hotel shuttle runs 5am-midnight and that I can just call upon landing at BNA airport for a pickup. I landed on 8/22/25 at 9pm, and was told by front desk #2 upon calling that their shuttle hasn’t been running all day. We ubered to the hotel and checked in. After check in, front desk #2 told us that she called and the shuttle would be running the next morning 8/23 at 6am for our 7am flight. Upon checkout on 8/23 at 6am, we were told by front desk #3 that nobody called and that the shuttle is run by their maintenance man who only operates on pre bookings for the shuttle. All the staff were nice and polite. But I really didn’t appreciate being misled about the shuttle which is the main reason I booked the hotel, and I had to uber roundtrip to airport.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 21, 2024
DON'T BOOK HERE. SAVE YOURSELF THE TROUBLE. Nashhaus needs to overhaul their booking system. Arrived on a late Friday evening to find multiple waiting in the lobby because the hotel had overbooked/double-booked several rooms and left people stranded. I called earlier in the week to confirm my booking but apparently that did not matter. I never even got a straight on what was happening because I could not get a straight answer from the staff member at the front desk. We were basically told that we weren't going to get a room and had to drive around a busy friday night in a tourist town attempting to find a room like beggars at the inn. The worst part is they had apparently been dealing with this issue all day and definitely had time to call me and tell me that they were not going to have enough rooms. Nashhaus did not apologize or attempt to give a refund. I will be disputing with my bank and will never book with Nashhaus again.

Services & Amenities

Gym
Conference room
More Amenities
Business services
Front desk services
Languages spoken
Public areas
Health & wellness
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Crib policies vary according to room type. Please refer to the relevant room type policy. For extra bed policies, please contact the hotel.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$25.00 (approx. PHP 1,475.99) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1997
  • Number of Rooms: 110
Phone:+1-615-7950402
Email:gm.bnarp@dhruvmanagement.com
Welcome to Crowne Plaza Nashville Airport, our hotel in Nashville, TN, near downtown. Minutes from Nashville International Airport and a short drive from downtown, our hotel places you in the heart of Music City’s energy and Southern charm, with the added convenience of a complimentary airport shuttle for easy arrivals and departures. Enjoy easy access to top attractions like the legendary Grand Ole Opry and Country Music Hall of Fame. Shop at Opry Mills, catch NHL action at Bridgestone Arena, or see a Tennessee Titans game at Nissan Stadium. Soak in Music City nightlife with the sights, sounds, and flavors of Broadway, or embark on a spirited journey down the Tennessee Whiskey Trail. Start your day with a chef-inspired breakfast or wind down with dinner and handcrafted cocktails at our stylish onsite restaurant, Layover Lounge. Stay active in our Fitness Center featuring Peloton equipment or grab a snack anytime from our 24/7 Grab & Go marketplace. Host productive meetings or intimate events in our versatile venue and stay connected with free high-speed Wi-Fi. After a day of meetings or exploring the city, relax in our newly refreshed guest rooms and suites, designed for contemporary comfort and functionality.

Frequently Asked Questions

What’s the cancellation policy at Crowne Plaza NASHVILLE AIRPORT by IHG?

The cancellation policy at Crowne Plaza NASHVILLE AIRPORT by IHG depends on your room type and booking terms.

What are the check-in and check-out times at Crowne Plaza NASHVILLE AIRPORT by IHG?

Check-in at Crowne Plaza NASHVILLE AIRPORT by IHG starts from 15:00, and the standard check-out time is by 11:00.

Is breakfast available at Crowne Plaza NASHVILLE AIRPORT by IHG?

No, Crowne Plaza NASHVILLE AIRPORT by IHG doesn't provide breakfast.

Are pets allowed at Crowne Plaza NASHVILLE AIRPORT by IHG?

No, pets are not allowed at Crowne Plaza NASHVILLE AIRPORT by IHG.

How do I get to Crowne Plaza NASHVILLE AIRPORT by IHG from the nearest airport?

The nearest airport is Nashville International Airport, located about about 10 mins from hotel by car (5.8 km) away.

About This Property

Nearest AirportNashville International Airport
Distance to Airport5.76KM
Nearest Train StationDonelson Music City Star Station
Distance to Train Station3.77KM
Average Price FromPHP7954
Hotel Star Rating4