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Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(840)
Positive reviews(825)
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Easy to get around(139)
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Many amenities(61)
Delicious breakfast(29)
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Nice toiletries(9)
Negative reviews(15)
Steven
Special Queen Room
Stayed in Jun 2025
Solo traveler
3 review
8.5/10
Very Good
Posted on Jul 21, 2025
The room has a strange smell that comes from the corridor because the door was left open wide before I checked in. Fortunately after closing the door and opened the window the smell was gone.
Response from Property: 尊敬的賓客,您好,感謝您的入住,您入住時看到房間門是打開的,是因為剛做好衞生的房間我們需要開着門通風,現在是暑假期,遊客比較多,很多客人喜歡點外賣,甚至有的客人會把吃完的外賣拿出來門口放,所以可能會出現偶爾有點味道,我們看到都會第一時間處理的,您在住期間有任何問題都可以聯繫我們哦,我們24小時都有工作人員隨時待命為您解決問題,再次感謝您的入住,希望您的下一次入住可以得到您的滿分好評,祝您生活愉快~
Guest User
Standard Queen Room
Stayed in Apr 2025
Couple
4 review
9.5/10
Amazing
Posted on May 23, 2025
Hotel overall was very good considering the price. It's in a very convenient location close to the train station and night market as well. The staff was very helpful. Even though they didn't speak English they were using a translator to explain everything.
Breakfast was ok but not great. Typical Chinese version with none of the "western" options. To drink there was only soy milk.
The only thing we didn't like was the smell in the room. There was an ash tray in the room and quite a strong smell of tobacco. Also in the toilet there was a bad smell coming from the ventilation.
Response from Property: 尊敬的賓客 ,給您帶來的不好的入住體驗感我們深感抱歉,房間裏面如果有煙味可能是房量比較緊張的時候 前一個客户剛退房搞好了衞生以後馬上就入住新的客人了 空氣還沒有得到及時的透好,如果您進門感覺得不適或者入住期間有什麼不適的儘管和我們提,我們一定會給您及時進行處理,盡最大能力做到您滿意!祝您事事順意!工作順利
hannahbishy
Superior 2-bed Room
Stayed in Mar 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Apr 3, 2025
It’s near Nanning Railway Station and the night market, other than those, all the rest will be 20-30 minutes travel via didi.
Response from Property: Respected guest, we sincerely apologize for any inconvenience caused. Since your check-out time exceeded two hours, we waived the overtime fee and you also agreed to leave a positive review. Due to frequent instances where guests forget to leave a review after leaving, if you had informed us that you were waiting for a car when we asked if you had time, we would not have wasted your valuable time. We once again extend our sincere apologies!
WINSON188
Special Queen Room
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 25, 2025
The room is clean and tidy. Front desk is also friendly. Hotel might look a little old, however rooms seem like upgraded recently. Easy access to subway and night market.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住我們酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的南寧之旅變得輕鬆愉快順心,期待您的再次光臨,感受鑫財不一樣的風采。祝:一切順利
Neymar
Special Queen Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 7, 2025
Rating: ⭐⭐⭐⭐⭐ (5/5)
I had a fantastic stay at Xincai Hotel in Nanning. The location is extremely strategic—close to everything, including one of the best night markets just a short walk away. The rooms were clean and comfortable, and the receptionists were very helpful and welcoming. Everything was great, though it would have been even better if there was a fridge in the room. Still, I 100% recommend this hotel for its value, convenience, and excellent service.
Response from Property: 尊敬的賓客:您好!感謝您的點評與認可,我們竭盡全力為您提供乾淨衞生的入住環境,優惠的價格,超級方便的洗衣機和烘乾機,美味可口的早餐...等眾多優秀點等待您下次入住時候能夠發現,期待與您的再次見面,祝您生活愉快!
jxc_88888888
Special Queen Room
Stayed in Apr 2025
Couple
13 review
7.0/10
Posted on Jun 4, 2025
Extremely small room, but convenient location only 10mins away from the railway station. Cleanliness is quite sub-par honestly, I found hairs in the bed and in the drains. Also, we stayed on the 11th floor, but the elevator only goes to the 10th floor for some reason... Extremely nice front desk though, very accommodating with the checkout time and luggage storage is also free there. There was sometimes a very strong smoke smell in the room and on that floor.
Response from Property: 尊敬的賓客,給您帶來的入住不適感深感抱歉,衞生問題我們一直都是在嚴格把控,出現這種差漏我們深感抱歉,已經勒令客房全體工作人員進行整改,希望您下次來看到我們的改進!
Anonymous User
Standard Queen Room
Stayed in Oct 2024
Couple
52 review
10/10
Outstanding
Posted on Nov 9, 2024
Breakfast was quite delicious though not a lot of selections. Room was clean. Washer and dryer on level 4. Location was close to Nanning train station, 10min walk. Close to night market, convenient.
Response from Property: Thank you for your good praise of the hotel and look forward to your next visit!
Guest User
Standard Queen Room
Stayed in Mar 2025
Solo traveler
1 review
9.0/10
Great
Posted on Apr 26, 2025
The staff are very helpful. The room was very nice; clean and comfortable, a great bathroom with perfect shower.
Response from Property: 尊敬的鑫財客人,非常感謝您選擇了我們酒店入住,如果有做的不到位的您記得及時和我們提出我們一定盡力改進,好評一般得五分,四分的話我們酒店都扣分的 呢o(* ̄︶ ̄*)o歡迎您的下次光臨
Kah Siong
Superior Queen Room
Stayed in Mar 2025
Couple
22 review
10/10
Outstanding
Posted on Apr 26, 2025
The hotel is very clean n tidy counter service good service tell us where the night market the hotel near to railway station n bus station
Response from Property: 親愛的賓客,在您繁忙的日程中抽空給予酒店如此細緻的點評,我們深感榮幸並倍受鼓舞。得知您對此次入住體驗極為滿意,我們感到無比欣慰。您對我們服務團隊的認可與讚譽,我們已經第一時間與所有同事分享,這將成為我們持續進步的動力。我們期待在您下次入住時,能夠為您呈現更加精緻、個性化的服務,再次與您共創美好回憶。
Guest User
Special Queen Room
Stayed in Mar 2025
Couple
3 review
8.5/10
Very Good
Posted on Apr 25, 2025
Basic hotel that's close to the train station. Great for travellers who are just travelling through. Staff do not speak English but they try their best to help. Front counter is available 24 hours.
Response from Property: Dear guests, your satisfaction is the driving force for all our staff to move forward, but 4.2 points are for our platform, I guess you don't understand, 5 points will not be deducted! Thank you again for your visit!
Kee Aun
Special Queen Room
Stayed in May 2024
Couple
8 review
9.0/10
Great
Posted on Jun 5, 2024
The young lady at the reception that check us in at 2.30 am on June 4th was fantastic. She is so kind, polite and helpful. Helping with a smile raven at 2.30am in the morning . Will recommend the owner to promote her . Was glad we were able to say good bye to her the next morning as she was on night duty for two nights in a row.
Location of the hotel is about 10 min walk to Nanning railway station, room is clean and bed is comfortable
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel. Thank you for your generous praise of our receptionist sister. It is our honor to be praised by foreign guests and friends. The front desk lady on duty is very happy. I hope there is still a chance to serve you again. I look forward to your visit again. I hope to get you next time we meet you. Five-star praise, I wish you a happy life!
Anonymous User
Special Queen Room
Stayed in May 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Jun 18, 2024
Great location. Close to metro, railway station and nice eatiries like my favourite soup.
Response from Property: Thank you for your praise, welcome to come again next time!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Couple
19 review
10/10
Outstanding
Posted on Dec 3, 2024
Super satisfied... The location is central, walking distance to subway and city buses ... Plenty of eateries around... Night market and busy downtown are within walking distance.
Hotel staffs are very polite, they provided prompt responses to any request we had during our stay...
The AC, wifi in room work well, although the room size is small but well equipped.
The breakfast was amazing, it's exceeded our expectations...
We will stay here again should we have a chance to visit Nanning in the future.
Response from Property: Dear guests, to see your high praise, we are simply happy to fly up! Every moment of your joy in the hotel is the source of our efforts. From the super comfortable bed to the meticulous service, our team is like a group of warm little sun, trying to create an unforgettable experience for you. Sincerely look forward to you next time, continue to have fun with us!
HOH SHIN HIEW
Superior 2-bed Room
Stayed in Sep 2024
Couple
4 review
8.0/10
Very Good
Posted on Nov 9, 2024
Generally good hotel. Breakfast provided with fresh produce from farmers market nearby suits us very well. Helpful service
Response from Property: Thank you for your good praise of the hotel, and I look forward to your next visit! I hope to get your five points next time!Thank you very much!
Guest User
Standard Queen Room
Stayed in Mar 2025
Solo traveler
9 review
9.0/10
Great
Posted on Apr 26, 2025
Overall is good. Walking distance to night market
Response from Property: 尊敬的鑫財客人,非常感謝您選擇了我們酒店入住,如果有做的不到位的您記得及時和我們提出我們一定盡力改進,好評一般得五分,四分的話我們酒店都扣分的 呢o(* ̄︶ ̄*)o歡迎您的下次光臨