China Eastern Airlines Jiangsu Base, Lukou International Airport, Jiangning District, Nanjing, Jiangsu, 211113, ChinaView Hotel Details
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Ramada by Wyndham Nanjing Guest Reviews
4.3/5
745 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(745)
Positive reviews(676)
Reviews with photos/video(88)
Offers pick-up/drop-offs(150)
Close to airport(138)
Convenient location(112)
Easy to get around(110)
Classy environment(47)
Friendly front desk staff(30)
Average sound insulation(19)
Tasty food(14)
Negative reviews(69)
Ho Fung
Business Queen Room
Stayed in Jun 2024
Solo travelers
17 review
4.2/5
Very Good
Posted on Jul 6, 2024
It is a good option as an Airport Hotel. If you don't have a mainland SIM card, you can approach the airport service counter to seek their help and call for the shuttle. However, the shuttle departed 10 minutes later than scheduled from Airport but on time from Hotel. Furthermore, it would be better if the facilities (e.g., the gym) and room service were available 24/7, as some international flights arrive in Nanjing quite late.
Response from Property: 尊敬的賓客,您好!非常感謝您下榻南京東航華美達酒店。感謝您百忙之中抽出時間給我們留下您寶貴的評論。我們榮幸得知您對此次入住總體感到滿意,我們將會不斷努力,為您提供更專業的服務和細節體驗,令您的旅途盡善盡美!期待您再次光臨。
Guest User
Fresh Air Double Bed Room
Stayed in Dec 2023
Business travelers
17 review
4.5/5
Great
Posted on Mar 11, 2024
good service and beautiful environment
Response from Property: 尊敬的賓客,您好!非常感謝您下榻南京東航華美達酒店。感謝您百忙之中抽出時間給我們留下您寶貴的評論。我們榮幸得知您對此次入住總體感到滿意,我們將會不斷努力,為您提供更專業的服務和細節體驗,令您的旅途盡善盡美!期待您再次光臨。
Anonymous User
Business Queen Room
Stayed in Jan 2023
Business travelers
32 review
4.0/5
Very Good
Posted on Mar 24, 2023
This hotel is good. It’s very near from airport.It’s not noisy . If I use this airport, I will make a reservation next time.
Response from Property: Dear guest, hello! Thank you very much for staying at Ramada Nanjing Eastern Airlines Hotel! Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with your stay, and we will continue to work hard to provide you with more professional services and detailed experience, so as to make your journey as perfect as possible! Looking forward to seeing you again!
Anonymous User
Business Queen Room
Stayed in Nov 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The room is big enough. Although the facilities are old, they are well maintained. It can be seen that it was a high-quality hotel in the past. There are many rooms. There is a Toyota Coaster car for free pick-up and drop-off. You only need to wait for three to five minutes. The front desk also upgraded the room and the service attitude was very good. It is very quiet and you can't hear the sound of planes taking off and landing at all.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您下榻南京東航華美達酒店。感謝您百忙之中抽出時間給我們留下您寶貴的評論。我們榮幸得知您對此次入住總體感到滿意,我們將會不斷努力,為您提供更專業的服務和細節體驗,令您的旅途盡善盡美!期待您再次光臨。
Morning1900
Business Standard Room B
Stayed in Oct 2024
Business travelers
2 review
3.5/5
Posted on Nov 12, 2024
Airport transfer service: The hotel's service and airport transfer are very good. If you are staying overnight at the airport, it is still recommended. Facilities: Generally speaking, it is OK, but many equipment such as scales and remote controls may have no battery. The phone in the room does not work. Hygiene: I don't know why the shower gel in the room I stayed in was used and opened.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!首先感謝您下榻南京東航華美達酒店,並給予我們反饋。我們很遺憾沒能給您帶來此次滿意的入住體驗,對於您提到的問題,我們已與相關部門取得溝通,對您造成的不變我們深感抱歉。酒店一直致力於提高服務質量,期待您見證我們的進步。
Guest User
Business Queen Room
Stayed in Sep 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Nov 7, 2024
The room is pretty good, the breakfast is good, it is clean, the bed is comfortable, the location is a little far from the station, very convenient, acceptable
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您下榻南京東航華美達酒店。感謝您百忙之中抽出時間給我們留下您寶貴的評論。我們榮幸得知您對此次入住總體感到滿意,我們將會不斷努力,為您提供更專業的服務和細節體驗,令您的旅途盡善盡美!期待您再次光臨。
Guest User
Business Standard Room B
Stayed in Sep 2024
Business travelers
3 review
1.2/5
Posted on Oct 17, 2024
The sanitary environment is not good, the telephone receiver is not cleaned up, there is an unknown white liquid on it, it is difficult to get through the front desk, there is no one at the front desk of Building B, the facilities in each room are different and do not match the photos, there are no sofas and other supporting facilities, false advertising, you must check out at 12 noon, and you have to pay more than 200 yuan for a late check-out. It is not a four-star hotel, but it is a quasi-four-star hotel. It is very bad and not as good as a fast hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for staying at Nanjing Eastern Ramada Hotel and giving us feedback. We are sorry that we failed to bring you a satisfactory stay experience. Regarding the problem you mentioned, we have communicated with the relevant departments and we are deeply sorry for the inconvenience caused to you. The hotel has been committed to improving the quality of service and looks forward to you witnessing our progress.
Guest User
Business Standard Room B
Stayed in Sep 2024
Business travelers
2 review
2.3/5
Posted on Oct 16, 2024
It's hard to comment. I went there for Ramada. I had a good experience staying at Ramada in Beijing and Shanghai.
But the room in Nanjing is poorly equipped. The iron has to be shared with 2416. There is no refrigerator in the room. I won't talk about whether the other configurations are available. Since they are available, at least they are equipped.
Fortunately, it was October, and the air conditioning was quite powerful.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for staying at Nanjing Eastern Ramada Hotel and giving us feedback. We are sorry that we failed to bring you a satisfactory stay experience. Regarding the problem you mentioned, we have communicated with the relevant departments and we are deeply sorry for the inconvenience caused to you. The hotel has been committed to improving the quality of service and looks forward to you witnessing our progress.
Guest User
Business Standard Room B
Stayed in Sep 2024
Booked for others
10 review
5.0/5
Outstanding
Posted on Oct 26, 2024
I chose this hotel because I had an early flight. The room was clean, tidy and comfortable. They also provided airport pick-up and drop-off services. The trip was safe and convenient, and I had a good rest at night. The weather was good for this flight, the visibility was good, the aerial photography was clear, and I was in a good mood.
Original TextTranslated by Google
Guest User
Business Standard Room B
Stayed in Sep 2024
Family
50 review
5.0/5
Outstanding
Posted on Oct 16, 2024
A good and quiet Eastern Airlines hotel at a reasonable price.
Environment: beautiful and quiet
Service: very good
Sanitation: clean
Facilities: The room is spacious, bright and ventilated.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for staying at Nanjing Eastern Ramada Hotel. Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with your stay. We will continue to work hard to provide you with more professional services and detailed experience to make your journey perfect! Looking forward to seeing you again.
Guest User
Business Standard Room B
Stayed in Sep 2024
Solo travelers
8 review
3.7/5
Posted on Oct 8, 2024
The airport drop-off service was good, but it was the first time I encountered a hotel with a lot of items left in the room by the previous guest.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for staying at Nanjing Eastern Ramada Hotel and giving us feedback. We are sorry that we failed to bring you a satisfactory stay experience. Regarding the problem you mentioned, we have communicated with the relevant departments and we are deeply sorry for the inconvenience caused to you. The hotel has been committed to improving the quality of service and looks forward to you witnessing our progress.
Xiaoxinyue
Business Queen Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The location is very good. We also saw the moon during the Mid-Autumn Festival. The pick-up service is very convenient.
We'll be at the airport in about five minutes.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Nanjing Eastern Ramada Hotel. Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with your stay. We will continue to work hard to provide you with more professional services and detailed experience to make your journey perfect! Looking forward to seeing you again.
wtaisi
Business Standard Room B
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The experience was great. The hotel room was large, bright, clean, and comfortable. The hotel provides airport pick-up service. Due to the typhoon, S1 stopped. We took a bus to the airport and called the hotel. It was 21:00 in the evening and it was windy and rainy. The hotel still arranged a driver to pick us up. Thank you for the driver. The service was super good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Nanjing Eastern Ramada Hotel. Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with your stay. We will continue to work hard to provide you with more professional services and detailed experience to make your journey perfect! Looking forward to seeing you again.
Andreschu
Fresh Air Twin Room
Stayed in Aug 2024
Family
24 review
3.5/5
Posted on Sep 4, 2024
The hotel is quite old and the carpet is stained. Fortunately, it is close to the airport and the shuttle runs every half an hour, which is quite convenient.
Airport transfer service: convenient to go directly to the airport
Facilities: There is a machine for China Eastern Airlines check-in in the lobby
Environment: It looks good outside
Hygiene: The room does not feel very clean and there are too many stains on the carpet
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for staying at Nanjing Eastern Ramada Hotel and giving us feedback. We are sorry that we failed to bring you a satisfactory stay experience. Regarding the problem you mentioned, we have communicated with the relevant departments and we are deeply sorry for the inconvenience caused to you. The hotel has been committed to improving the quality of service and looks forward to you witnessing our progress.
Kongqichuanmei
Business Standard Room B
Stayed in Jul 2024
Couples
27 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I was deeply impressed by this hotel. The room is spacious and bright, and the furniture is elegant and comfortable, which makes people feel warm. The service staff is warm and thoughtful, always smiling, making people feel at home. The hotel is in an excellent location, close to attractions and commercial areas, which is convenient for tourists to visit. Both the hardware facilities and software services show high-quality characteristics, and are highly recommended to all travelers!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Nanjing Eastern Ramada Hotel. Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with your stay. We will continue to work hard to provide you with more professional services and detailed experience to make your journey perfect! Looking forward to seeing you again.