Huang Platinum Hotel

Huang Platinum Hotel Reviews

Huang Platinum Hotel

No. 92, Rongmen Road, Donghu District, Nanchang, Jiangxi, ChinaSee Hotel Details
Huang Platinum Hotel
Huang Platinum HotelHuang Platinum HotelHuang Platinum Hotel
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1 night

Guest Reviews

9.4/10
Outstanding
1191 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1191)
Positive reviews(1159)
Reviews with photos/video(505)
Convenient location(298)
Easy to get around(140)
Delicious breakfast(113)
Friendly front desk staff(107)
Close to metro(43)
Good audiovisual experience(12)
Luggage delivery service(9)
Delicious buffet(8)
Negative reviews(32)
Jenny Ai Chen
Smart Family Twin Room (Full Smart Flushing Toilet, Spine Care Mattress, Neck Pillow)
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 26, 2025
Strategic area. Easy access to Metro n places of interest. There's self service laundry n dryer too. Express check in and check out. Excellent.
Response from Property: 您低頭漫步,在某個不經意的瞬間,您會發現,我一直都在您身邊。
Anonymous User
Cozy Queen Room
Stayed in Nov 2024
Traveling with friends
9 review
7.0/10
Posted on Dec 26, 2024
The location and service are not bad, my friends and I like it.
Response from Property: Every encounter has its significance, and there is always one encounter where both parties like each other. Hearing your such detailed evaluation, it turns out that the best guest was right beside us all along. Your recognition of our service is the best reward for us. Among the myriad of lights in every household, no matter where you go, there is always a light waiting for you at Royal Platinum. We will strive to do our best next time!
Yk Lam
Cozy Queen Room
Stayed in Sep 2024
Couple
6 review
10/10
Outstanding
Posted on Nov 6, 2024
The hotel service was par excellence! Our taxi driver brought us to the main hotel instead of its branch 7 km away. A senior staff member having found out our mistake voluntarily took us in her car to the hotel we booked! All the hotel staff were very friendly and helpful. The hotel room was very clean and the amenities were in good condition! It is only about 300m from Tengwang Pavilion (滕王阁) we wanted to visit. Will definitely book it again for my next trip.
Response from Property: 感謝您給予的好評和對酒店的認可,我們定不負您的期待,越來越好,期待您的下次入住喲
Guest User
Cozy Queen Room
Stayed in Jan 2025
Couple
6 review
8.5/10
Very Good
Posted on Mar 1, 2025
Happy with our decision. Nice staff, good room, easy to access all shopping and tourist destinations. Very close to MRT. So all up, a strong recommendation.
Response from Property: 有種相識,在路上,有種相知,早已封存在心,衹是路過的時候打開了那扇窗,彼此看到了那些風景,便迎來了春暖花開。感恩您一直與我們同在,期待您下次光臨!
Sean XS
Smart Twin Room (Full Smart Flushing Toilet, Spine Care Mattress, Resilient Neck Pillow)
Stayed in Dec 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Jan 15, 2025
Excellent location, excellent house hardware, very convenient to attractions like tengwangge and wanshougong, all kinds of Nanchang famous street foods in the hotel area. The hotel front desk staff did a great job during my stay, very attentive and helpful, plus the breakfast was very good and staff there was very nice in every possible way. All in all very satisfied with my stay and highly recommend!!
Response from Property: 【❤距離滕王閣景區200米❤】哇哦~親親您的好評暖心來襲!瞬間感覺元氣滿滿,我們會繼續努力~
jakin andreas
Cozy Queen Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 20, 2025
Very good location and good service
Response from Property: 心裏温柔是您,目光所至是您。
AgnesKen
Cozy Queen Room
Stayed in Apr 2025
Couple
10 review
10/10
Outstanding
Posted on May 28, 2025
Nice and clean room
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯~
Em0101
Cozy Queen Room
Stayed in Apr 2025
Business traveler
4 review
6.5/10
Posted on May 17, 2025
Second time using this hotel. The staff are friendly, the location is convenient, and I think it's mainly for sightseeing. There are many restaurants nearby so you won't have any trouble finding something to eat. Even if you get home late, there are several places that are open until the morning, so I recommend it. There aren't many Japanese people in Jiangxi Province itself, and it's a relatively minor province, but if you move around a bit, there are many famous places and it's a city I like. I'll probably use it again next time!!
Original TextTranslated by Google
6/18
Response from Property: A woman's greatest wish is to be loved. "My dear, our greatest wish is that you are happy living here. Please give us your affirmation.
Maojiu
Smart Family Twin Room (Full Smart Flushing Toilet, Spine Care Mattress, Neck Pillow)
Stayed in Apr 2025
Family
5 review
5.2/10
Posted on May 25, 2025
First, the parent-child room we booked required an extra room card and a 20 yuan deposit in advance, which was returned upon check-out, which made me feel bad; Second, the projection in the room is one of the hotel's selling points, but when I entered the room, I found that the projection was not plugged in, and the plug-in position could not be touched unless you were over 185 cm tall (there are pictures as evidence); Third, the battery of the projection remote control was exhausted and could not be used (new batteries were replaced in time after feedback); Fourth, there was a problem with the switch of the kettle, and it took a lot of force to get it stuck (a new kettle was replaced after feedback); Fifth, there were two breakfast coupons. When we checked in, we had a parent-child room and submitted all the ID cards for accommodation. The front desk did not tell us that we needed to buy breakfast coupons separately, and in terms of service, it was extremely unreasonable to give two meal coupons for the parent-child room. When we were having breakfast, we were asked to provide meal coupons, which greatly affected the mood of the guests (although a meal coupon was given to me). You can let me buy it in advance, but refusing me to enter the restaurant in the morning made me feel very bad; Sixth, the parent-child room check-in did not proactively ask whether children's toothbrushes were needed. Although I later saw that it was provided only when it was proactively requested, the service awareness was really average. After all, the price was 400 yuan, and the environment and facilities were fast+. Generally, there are very few comments, but the contrast of service again and again made me complain. The score is very fair and there is no random comment. I hope it will be improved!
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you very much for choosing to stay in our hotel and spending your precious time to make suggestions. We are deeply sorry that your stay experience did not meet your expectations. Every problem you reported is very important to us, and we have immediately taken the following improvement measures: 1. Regarding the room card deposit issue: We have cancelled the additional room card deposit system. We have returned the 20 yuan deposit you paid, please check it. 2. Regarding the projection equipment issue: Add a new equipment inspection form to ensure that the projection equipment in each room is powered normally. 3. The remote control batteries will be checked one by one and in place during the room inspection; 3. Regarding breakfast service issues: The front desk will actively confirm the number of diners, the number of people in the room with breakfast, the dining time, and the dining location when checking in; 4. Regarding children's supplies: Children's supplies will be provided at check-in; Thank you again for your supervision, and look forward to giving you a better stay experience next time!
Guest User
Cozy Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 14, 2025
The lady at the front desk was very welcoming and upgraded our room. I'm so happy + thank you. The location is excellent, very close to Tengwang Pavilion and Wanshou Palace. The room is clean, tidy and comfortable. The transportation is very convenient, which saves us a lot of time when traveling.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The best advertisement is word-of-mouth recommendation from our customers. We are honored that our services have been recognized by you. Looking forward to your next stay!
Youyoubao24
Smart Family Twin Room (Full Smart Flushing Toilet, Spine Care Mattress, Neck Pillow)
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on May 13, 2025
Very good hotel, breakfast is next door, very convenient. There are many delicious restaurants nearby and it is very close to Tengwang Pavilion, making it very convenient to go anywhere. There are a lot of Hongdu thumbs up nearby, haha, it’s very nice to live here.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to Royal Platinum Hotel! Thank you for your satisfaction with your stay and for giving us a good review. Our team is committed to providing guests with comfortable and pleasant services. We provide humanized services and fully care and support to guests, so that you who pursue excellence can feel as comfortable and convenient as at home even when traveling. I am very happy to see your recognition of our work. We will continue to make progress and be ready to provide every guest with quality service. Thank you again for your praise and look forward to your continued support!
Guest User
Smart Double Bed Room (Full Smart Flushing Toilet, Spine Care Mattress, Resilient Neck Pillow)
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 11, 2025
The room is clean and comfortable, the front desk service is super good, and it is very close to Tengwang Pavilion, very convenient. Recommended!
Original TextTranslated by Google
Response from Property: Who said it's winter now? When you are by my side, I feel the flowers blooming and the birds singing and cicadas chirping.
Qinaidexiaotutu
Smart Family Twin Room (Full Smart Flushing Toilet, Spine Care Mattress, Neck Pillow)
Stayed in Apr 2025
Family
15 review
10/10
Outstanding
Posted on May 5, 2025
This hotel is very close to the Wanshou Palace and Tengwang Pavilion, and Metro Line 1 is also nearby, which is very convenient. The room is not big, but the facilities are complete. The only drawback is that it is close to the street, which is too noisy. You can still hear the noise from the street in the early morning. Everything else is good.
Original TextTranslated by Google
Response from Property: I can't help but want to give you a beautiful little red flower. Honest people are the most beautiful. Remember to come back often. See you there.
Anonymous User
Cozy Queen Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 1, 2025
This hotel really surprised me! From the moment I stepped into the lobby, I could feel its high quality and professional service. The room was spacious and bright, the bed was super comfortable, and the facilities were all available (there was a robot serving takeaways, and the room was equipped with Xiaodu and Xiaoai AI). The staff was warm and polite, and most importantly, it was very close to the Tengwang Pavilion scenic spot, only 300 meters away!!! The hotel is also very convenient to the subway entrance, just at Wanshou Palace Station, a 15-minute walk away. The accommodation experience here is excellent, highly recommended!
Original TextTranslated by Google
Response from Property: 一次體驗,二次重温,三次幸福,火火會更努力致力打造讓親愛的客官您每一次來都能感受到温暖的幸福哦!
Niko Pan
Cozy Queen Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 9, 2025
The location is good, there is a night market downstairs, and there are complete food and beverage facilities around. The room facilities are not many, but they are enough. The bedding is very clean, the room is well soundproofed, the light is sufficient when the window is opened, the projection is very good, and it is quite comfortable to lie down and watch TV
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for your reward. Your recognition is the greatest motivation for Xiaoer. Xiaoer will serve you wholeheartedly!