Nairobi Safari Club by Swiss-Belhotel Guest Reviews
4/5
Very Good
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(68)
Positive reviews(51)
Reviews with photos/video(7)
Negative reviews(3)
Guest User
Studio Suite
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 2, 2024
Great value for money with an amazing location in Nairobi city!
VANAN
Studio Suite
Stayed in Nov 2024
Travel with friends
15 review
1.0/5
Posted on Jan 12, 2025
No good
Guest User
Balcony Suite
Stayed in Aug 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Oct 24, 2024
It is a very suitable hotel with a balcony to enjoy the scenery of Nairobi. The breakfast is very rich and the front desk staff can help a lot, such as taking a taxi and where to go.
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Response from Property: Hello,Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed the balcony views of Nairobi, our extensive breakfast options, and the helpful service provided by our front desk team. It’s wonderful to know we could assist you with transportation and sightseeing suggestions. We look forward to welcoming you back for another enjoyable stay!Warm regards,Latifa Kadzo
Guest User
Balcony Suite
Stayed in Oct 2024
Business travelers
13 review
3.7/5
Posted on Dec 1, 2024
The facilities are too old, the service is very good. The air conditioner in the next room is a bit loud.
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Xu621
Balcony Suite
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The restaurant is delicious, currency exchange is convenient, and the service is very friendly
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Biaoshanmurongyanzhao
Studio Suite
Stayed in Jul 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Good location, convenient to the University of Nairobi, good service attitude, clean and tidy, enthusiastic work attitude, responsive, strict security, and a sense of security.
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Response from Property: Thanks for your feedback! We're glad to hear that you were satisfied with the hotel's location, service and safety measures. We are always committed to providing our guests with clean, attentive service and ensuring your safety. Hope to have the opportunity to serve you again in the future, welcome to visit again! Best regards Latifa Kadzo
Guest User
Balcony Suite
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is very big and comfortable! I highly recommend it. If you are on a business trip here next time, this hotel is my first choice! It is very important to stay comfortably when going to such a far place. I recommend it!
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Response from Property: Thank you for your kind review! 😊 We’re glad you found our room big and comfortable, and your recommendation of the hotel means a lot to us! We look forward to choosing our hotel again on your next business trip to provide you with a more comfortable stay. Thank you again for your support and you are welcome to come back anytime! Best wishes! Latifa Kadzo
Honghuzhanghan
Panorama Suite
Stayed in Sep 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The most comfortable hotel in Kenya
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Response from Property: Dear Honghuzhanghan,Thank you for your kind words! We’re delighted to hear that you found our hotel comfortable and that you enjoyed your stay with us. It’s always a pleasure to provide our guests with a relaxing experience. We look forward to welcoming you back for another comfortable stay in Nairobi!Warm regards,Latifa Kadzo
Hahahahahaha030903
Studio Suite
Stayed in Jun 2024
Solo travelers
85 review
5.0/5
Outstanding
Posted on Jul 18, 2024
It's OK. It's clean.
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Response from Property: Thank you for your feedback! We're glad to hear that you found the place clean. If you have any other suggestions or comments, please feel free to let us know. We strive to improve and look forward to your next visit!
Guest User
Panorama Suite
Stayed in Jun 2022
Travel with friends
51 review
5.0/5
Outstanding
Posted on Jul 10, 2022
Although it is a bit old, everything is good. The room is big and the surrounding is very convenient
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Response from Property: Thank you for choosing to say at Nairobi Safari Club looking forward to hosting you in the future.
Guest User
Balcony Suite
Stayed in Jul 2022
Solo travelers
7 review
4.5/5
Great
Posted on Oct 25, 2022
The service is very attentive, the hotel is quite old
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Response from Property: Good morning,Thank you for your feedback! We’re delighted to hear that you appreciated our attentive service. As one of Nairobi’s established hotels, we take pride in combining our classic charm with warm hospitality. We look forward to welcoming you back for another memorable stay!Warm regards,Latifa Kadzo
MSL {Lightings&Appliances}
Studio Suite
Stayed in Dec 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 15, 2025
房間帶些浪漫色彩,服務熱情
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Christine M
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 15, 2024
KNAS-We have been here for 2 days workshop and the services were nice and welcoming. The food was nice. Thank you Centrine and Esther for your good service I would definitely like to come back with my family most of all we enjoyed the food .thank you very much and God bless For the good service
Response from Property: Dear H9461Mchristinem, Thank you for sharing your feedback with us, We are thrilled to read that our services were nice, welcoming and the food was nice. Centrine and Esther will be happy to know their services was good and you enjoyed. We look forward to welcoming you again and your family the next time your visiting for another good service and delicious meals. Kind regards, Abisaki Watsulu
Africa Coordina... F
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 17, 2024
The ACCAF team had a successful 2 day workshop. The conference rooms was spacious and well lit. With excellent views of the city. The service was exemplary and we were served by Centrine who was very gentle with everyone's needs. We will definitely come back.
Response from Property: Dear africacoordinationcf, Thank you for your honest review and kind compliment about our hotel, We are thrilled to read that the service was exemplary especially from Centrine who was very gentle with everyone needs. We look forward to hosting you again. Kind regards, Abisaki W
Daydream658932
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 14, 2024
Had lunch at the down stairs restaurant. Had a fantastic burger ( best in NBO in IMO). A lovely cocktail. Had great service from Rahab my server. Lovely oasis in CBD. Highly recommend especially if you are looking to have something wholesome and cool off from NBO heat
Response from Property: Dear Daydream658932, Greetings from Nairobi Safari Club by Swiss-Bel Hotel. We really appreciate your feedback and we are happy to hear that you had a fantastic and the best burgerand lovely cocktail at our restaraunt. Rahab our associate will be happy to know her service was great, and thank you for recommending us. We Look forward to hosting you again soon. Kind regards, Abisaki W.