Eastland Hotel

Eastland Hotel Reviews

Eastland Hotel

Eastland Hotel, Nairobi, 00200, KenyaSee Hotel Details
Eastland Hotel
Eastland HotelEastland HotelEastland Hotel
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1 night

Guest Reviews

8.1/10
Very Good
29 review
Verified reviews
Location8.3
Amenities7.8
Service8.0
Cleanliness8.4
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All reviews(29)
Positive reviews(22)
Reviews with photos/video(5)
Awesome stay(6)
Negative reviews(3)
Guest User
Standard double Room
Stayed in Apr 2025
Traveling with friends
7 review
9.0/10
Great
Posted on May 24, 2025
Nice and clean. Also feel secure with free parking.
Xiangxiaolong(nuochengguangfu)
Standard double Room
Stayed in Mar 2025
Business traveler
15 review
10/10
Outstanding
Posted on Apr 26, 2025
A gathering place for Chinese people, with a lot of information, it is very helpful for business visits. It is the first choice for Chinese people who come to Kenya for the first time. The food tastes very authentic, especially the Sichuan cuisine.
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Diaosilaoye
Standard Room
Stayed in Nov 2024
Business traveler
4 review
6.0/10
Posted on Jan 21, 2025
The facilities are a bit old, a bit... I'm honest, I won't say much. It's very convenient to buy things and eat around. The accommodation and breakfast are really average.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and feedback. We value your opinions. Regarding facilities, we will continue to optimize and strive to bring you a better experience. We are glad that you are satisfied with the convenience of the hotel's surroundings, which is also one of our advantages. Regarding your expectations for breakfast and accommodation, we will listen carefully to your suggestions and make continuous improvements to ensure that every guest has a more comfortable stay. We look forward to your visit again to witness our progress! If you have more specific suggestions or needs, please feel free to contact us. I wish you a happy life!
Qingxin666
Standard twin Room
Stayed in Nov 2024
Business traveler
20 review
10/10
Outstanding
Posted on Mar 5, 2025
The location of the room is very good, there are many Chinese restaurants around, and the security is in place. It is very safe to live in. The service is also in place, and it is very safe to stay here.
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Guest User
Standard twin Room
Stayed in Oct 2024
Solo traveler
1 review
3.5/10
Posted on Dec 29, 2024
There are cockroaches crawling around every day. It's still the same after changing rooms. The internet is also very poor.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for the unpleasant stay experience you had. We attach great importance to your feedback and have immediately arranged for relevant departments to strengthen hygiene management, especially pest control, to ensure a cleaner accommodation environment. At the same time, we will also check and optimize network problems to improve your Internet experience. Your satisfaction is the driving force for our continuous improvement. We sincerely hope to have the opportunity to provide you with better services again. If you have any needs or suggestions, please feel free to contact us. I wish you a happy life!
Guest User
Standard double Room
Stayed in Apr 2025
Solo traveler
1 review
7.0/10
Posted on May 25, 2025
Basic service facilities are also available
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Yuanzhouxian
Standard double Room
Stayed in May 2024
Business traveler
9 review
8.0/10
Very Good
Posted on Jun 19, 2024
The room is very suitable for Chinese people traveling for business, and the surrounding area is Chinatown
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind feedback! We're delighted to hear that you found our rooms suitable for business travelers and appreciated our convenient location near Chinatown. We strive to provide a comfortable and welcoming experience for all our guests. Looking forward to welcoming you again on your next trip!Best regards,Eastland Hotel
Muyangquan
Standard twin Room
Stayed in Jul 2024
Family
11 review
10/10
Outstanding
Posted on Sep 13, 2024
Hotels opened by Chinese people are very suitable for Chinese people's needs
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！非常感謝您的認可！我們致力於為中國賓客打造更貼心的入住體驗，不斷優化服務和設施，力求讓每一位客人都能感受到家的温暖。期待您的再次光臨，祝您旅途愉快！😊
Guest User
Standard twin Room
Stayed in Aug 2023
Business traveler
1 review
10/10
Outstanding
Posted on Oct 29, 2023
I've stayed here twice for several months and it's really good. It's close to China Street, the security is good, and it's relatively convenient. There is also yayacenter nearby. There will be traffic jams in the morning and evening rush hours, so you need to pay attention to this
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Guest User
Standard twin Room
Stayed in Aug 2023
Business traveler
2 review
10/10
Outstanding
Posted on Oct 28, 2023
The hotel is a Chinese hotel. It is very clean. The breakfast is very rich. The waiters and service attitude here are very good. Everything in the hotel is very safe. The hotel also has a car for outings that can be reserved.
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Guest User
Standard double Room
Stayed in Feb 2024
Business traveler
1 review
4.5/10
Posted on Mar 19, 2024
It seems that the hotel restaurant only accepts groups, not individual guests, which is understandable. But there is no need to say childish words like "the chef is too busy" to deal with the guests. There is no shame in telling the truth.
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Response from Property: I guess it was a misunderstanding. The restaurant was in trial operation at that time. Officially opened in April.
Guest User
Standard twin Room
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jul 11, 2024
Safe, suitable for Chinese people, ok environment, breakfast
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！感謝您的入住和反饋！很高興您對我們的安全性、環境以及早餐感到滿意。我們將繼續努力，為您和所有賓客提供更加舒適、貼心的入住體驗。期待您的再次光臨，祝您旅途愉快！😊
Guest User
Standard double Room
Stayed in Aug 2024
Business traveler
16 review
10/10
Outstanding
Posted on Sep 11, 2024
Very good, I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！非常感謝您的支持與認可！能為您帶來愉快的入住體驗是我們的榮幸。期待您的再次光臨，我們一定會繼續用心，為您提供更優質的服務！😊 祝您生活愉快，旅途順利！
Flora7776
Standard twin Room
Stayed in Feb 2024
Business traveler
21 review
7.5/10
Posted on Apr 2, 2024
There is no air conditioning, so use a fan, so choose carefully.
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HeshanAndy
Standard twin Room
Stayed in Sep 2023
Business traveler
5 review
2.0/10
Posted on Nov 15, 2023
The hotel facilities are old, there is no air conditioning and ventilation equipment, you need to open the window, the courtyard is noisy, there are bugs in the house, the bathroom is dark, and the shower is old-fashioned. The overall experience is very bad. There is no refund for early check-out, and more than a thousand wasted. I stepped on the pit and will never stay at this hotel again.
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