Hyatt Regency Nairobi Westlands

Hyatt Regency Nairobi Westlands Reviews

Hyatt Regency Nairobi Westlands

38 Muthithi Rd, Nairobi, Kenya, Westlands, Nairobi, 00800, KenyaSee Hotel Details
Hyatt Regency Nairobi Westlands
Hyatt Regency Nairobi WestlandsHyatt Regency Nairobi WestlandsHyatt Regency Nairobi Westlands
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Guest Reviews

8.5/10
Very Good
40 review
Verified reviews
Location8.4
Amenities8.5
Service8.6
Cleanliness8.6
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All reviews(40)
Positive reviews(21)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
King Room
Stayed in Mar 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Apr 24, 2025
Hyatt Regency Nairobi Westlands is a modern, stylish hotel in a great location. It has spacious rooms with city views, great food, a rooftop pool, and a gym. Perfect for both business and leisure stays.
Raman
King Room
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Dec 12, 2024
It was amazing experience and the staff was very friendly
Hiro#
King Room
Stayed in Apr 2024
Couple
9 review
8.0/10
Very Good
Posted on Jun 1, 2024
There was security staff on each floor, which was reassuring.
Anonymous User
Studio Apartment
Stayed in Dec 2024
Solo traveler
90 review
1.0/10
Posted on Feb 13, 2025
I usually choose Hyatt hotels when I travel for business, but this one is so disappointing. It looks clean, but when I was about to go to bed in the middle of the night, I found that the bed sheets were not changed after the last guest left. Isn't that too disrespectful to guests? The hotel facilities are also old, so I decisively canceled the next three orders for a total of 7 nights. In the end, I found that the decision was correct. Several new five-star hotels have opened in Nairobi in the past three years. I stayed in the other three hotels, and the sanitary service facilities were better than this Hyatt. This Hyatt is simply the worst in the world! It can't be worse!
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leannlyn
King Room
Stayed in Dec 2024
Couple
16 review
10/10
Outstanding
Posted on Feb 9, 2025
The room facilities are good, the service is particularly good, the swimming pool, sauna and fitness facilities are all complete and advanced. But the breakfast food variety is not enough
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Xianwudizunxiaoyaozi
King Room
Stayed in Oct 2024
Business traveler
57 review
7.5/10
Posted on Nov 18, 2024
The room was OK, the breakfast was relatively monotonous, and the road in front of the door was difficult to drive.
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Anonymous User
Deluxe King Room
Stayed in Jul 2024
Family
10 review
7.7/10
Good
Posted on Sep 11, 2024
Because I needed an extra bed with my baby, I mainly chose the deluxe room, which is a one-and-a-half-bedroom room with a relatively large area. The window of the inner room faces the atrium, which means there is no window and no sunlight in the room. The bathroom smells like a sewer, and I can't find the exhaust switch or feel the strong exhaust. I just made do with it for one night, but I probably won't choose it next time.
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Guest User
King Room
Stayed in Sep 2024
Business traveler
25 review
9.0/10
Great
Posted on Nov 12, 2024
Not bad, very safe, good service, international hotel does not rip people off
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Balingchangsunwuji
King Room
Stayed in Sep 2024
Traveling with friends
81 review
10/10
Outstanding
Posted on Oct 12, 2024
The hotel is very safe, with strict security measures and complete facilities.
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Mengdademao
King Room
Stayed in Jun 2024
Solo traveler
18 review
9.0/10
Great
Posted on Aug 6, 2024
The hotel is very new, but it has a decoration smell and is very small. It is uncomfortable to live in. It is very uncomfortable. I don't think it is worth it. The service is quite good.
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Yiyizaibuda
King Room
Stayed in Apr 2024
Business traveler
63 review
10/10
Outstanding
Posted on Jun 28, 2024
The location is good, there are many famous restaurants around, and it is not far from the museum. The room is quite spacious!
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Guest User
2 Twin Beds Room
Stayed in Oct 2024
Business traveler
15 review
10/10
Outstanding
Posted on Feb 13, 2025
The hotel is very good, all aspects are good
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Weigandeer
2 Twin Beds Room
Stayed in Sep 2024
Traveling with friends
4 review
8.5/10
Very Good
Posted on Dec 4, 2024
Overall it's good, good value for money
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kingsun23
King Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 13, 2025
Wyatt is always good
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Kangleyang·Leon
King Room
Stayed in Jun 2024
Family
8 review
10/10
Outstanding
Posted on Sep 17, 2024
Brand new hotel, very safe, highly recommended
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